Hi, We are checking the issue and will be fixed next update. Thanks.

Dear friends, how we can modify now? Have a way to change?

From customizer you can change image size.

Thank you for your attention and the answer to the question, but could you clarify exactly where it is? Where is it located – please tell me. Thank you in advance.

We have equipment and the image must be of good quality on the photo of the main page of products. We are forced to use 1000 – 1000.

You can set 1000×1000

Yes, we already use the main image of 1000, but it is displayed in this size in all your modules (widgets) and loads the server and clients terribly. The question is, how can we change the image in the widgets on the main page before the theme update is released?

Hi, Please create support ticket. Thanks.

Guys, it looks like you’re making fun of us! We have already written about ten letters and messages to you and there is not even a hint of a solution to the problem! This is exactly the problem of your topic, not a simple question. Loading the main page – more than 20 seconds and even super lightweight (without GTM) – 9 (10) seconds is a huge chasm of time!

We started writing on Wed, November 17, 2021 at 03:21. We answered only on November 24, what to write on the website: NasirUddin <nasir.chalo@ > November 24. 2021, 12:08 Sir, Please create a item support ticket from themeforest.

After this message, we wrote a question here on the site, and as a result, after 10 messages, you again send a request on your site!!!!!!!!! We have a question about the problem of this topic, and not about small flaws, and we can’t wait for each client to wait 10 seconds, or even 20 seconds for the download just because you are preparing the next release of the program. We just can’t wait and right almost a month ago we asked the question how to fix the problem – we will fix it ourselves if you tell us the answer where it is hiding and you don’t need to drive your customers – it’s just disrespect for the time of customers and their customers on the site.

Please pay attention to our question about the Bdevs Element plugin. We purchased the Retbo theme, which included the Bdevs Element plugin, which we are Visually satisfied with, although it has a lot of SEO optimization problems (we are ready to provide a full report on the solved SEO problems as a bonus for the answer).

As a result of site configuration, we found out that using standard Elementor methods, we cannot adjust the MAXIMUM size of images displayed by this plugin on the main page of the site. In our website https://kraton-russia.ru / the image size of the Woocommerce product is set by default to display an image of 10001000, although this is not required for the main page (they occupy a small fraction of the screen) and there are images of other sizes (100100, 300300, 150150 and others) - (the reason is simple - we have a complex product that requires a clear and sharp picture so that the client can see well)

image.png

After studying the connection of elements in the site code, several programmers replied that this is a feature of the theme and it is not possible to configure elementor builder using standard methods, and changing the theme code is dangerous for the finished content and recommended contacting you for advice on the possible location of the settings. Please tell us what method you can use to adjust the display size of the product images (it can be seen from the code that 300*300 will be optimal). Thank you in advance for the answer. We hope for reciprocity.

Dear Sir, For speed performance you need speed optimization. and others issue if we find our developer will fix this also. But please write in the support ticket. Then we can move forward. and from envato elements item support not allow. Our themeforest buyer all are happy to use it. Thank you so much

Dear developers, we purchased the theme on Envato Elements in the hope that it has been tested and tested and is ready for use, since you are a premiere developer, however, as you know, Envato Elements customer support is not carried out, and the demo images installed on the site are reduced in size…I sent you the images, and you can see for yourself on the main page of the site that the plugins do not cope with the task of uploading the desired image size, but upload the maximum size and resolution… Who would have thought that you have not tested on normal images of goods and are now forcing us to a form of communication that is not available to us in this case…

Hi, We have fixed image size issue. Please download latest theme and update bdevs-elementor plugins Thanks.

Have you purchase this theme?

Yes, from Envato Elements.