129 comments found.
NOT RESPONSIVE – really???? didn’t realise – what a waste of money – who in 2018 wants a website that cant be used by mobile devises!!
Hi,
I’ve set up a website with this template, but I don’t seem to be able to get the contact form to work. I edited the .php file, changed the email address and the error messages. When I click submit on my website, I just get a blank fancybox pop-up, and the email isn’t being send. The website is: www.photo-mat.be
Would it be possible to assist?
Thanks!
Hi,
It may be a server issue, did you try with a plugin such as: https://wordpress.org/plugins/wp-mail-smtp/ ?
Cheers, P.
Hi P,
I made the website in dreamweaver, to avoid using Wordpress. So, unfortunately I can’t use the plugin.
Regards, Stef
Hi P,
Another update: I uploaded the orginal template to my ftp server, and only changed the email address in the contactform PHP file. This is also not working.
To test the email ability of the server, I uploaded a test script, and that works like a charm.
Regards, Stef
Sorry, I thought you were talking about the WordPress theme. Anyway, that sounds strange because I’ve tested it again on my server and it works fine. Unfortunately we don’t have any chance to investigate further at the moment – I am sorry – so feel free to request a refund. Regards, P.
Hi, I bought the theme and tried to upload the zip file to wordpress but it fails because the “style.css” file is missing. I can see that in the unpacked zip file – any thoughts why it wont upload?
Hi,
Unpack the file you’ve downloaded first. Inside the extracted folder you will find the theme file to be uploaded into WordPress. Cheers, P.
Hi is there a way to remove the ‘Browse All’ link from the Portfolio section? I only want 4 portfolio items, but when I click through ‘Browse All’ to the portfolio page there is a large white footer at the bottom of the page because I only have 4 items. I’d rather just remove the Browse All link than have that. Thanks!
Please open a ticket on our support forum: https://opendept.ticksy.com/
Regards, P.
helpme please, I bought retro and I can not install it. He says that does not include either the document template and CSS. I tried to install the .zip I’ve downloaded within that zip there is no other . Tambén I uploaded via FTP intentdo the carpeto named Retro Portfolio. I need and install it!
ok, the problem is I ‘ve bought site template, it isn’t theme!!! How i can change my purchase!! pleaseee
Please, open a ticket on Envato support forum: https://help.market.envato.com/hc/en-us
Deprecated: Function ereg() is deprecated in /home/content/16/9229016/html/contactform.php on line 12
is anyone else getting this error? how do i fix this
The zip file wond upload to my wordpress. Why?
Pleas unzip the file you have downloaded from Them3eforest first, then upload only the theme’s zip file into WordPress.
-P
Hi There,
I had purchased your template a year ago, I saw, that the WP theme is fully responsive.
Do you plan to make also the Site Template responsive?
[As I don’t need the CMS functionalities…]
Thanks!
Hello,
Not for now, I am sorry.
-P
I see. Thanks for the fast reply!
Buenos días, yo compre esta plantilla, pero la verdad no se como instalarla en mi wordpress.org
Hello,
Please unzip the package you have downloaded. Inside the generated folder you will find a folder containing the documentation. By the way that is WordPress, we recommend to follow some WordPress tutorial for beginners you can find on Google.
Cheers, -P
Hi there – I purchased this a while ago and I realize you can change the “colour” of the pages backgrounds but I was hoping to have a background image of each page. Is there any easy way to do this? I updated the theme file recently and manually doing that looks more complicated now…
look professional;
Dear opendept, First, i am very glad and thankful because of your Retro Portfolio I have set up and use it. It really good. However, it has only one erro when I insert images into slide http://tinypic.com/view.php?pic=5orodt&s=8 Can you help me to fix this? I am lookinh forward to hear from you. Many thanks
I bought this template but failed to download it for my bad network(it’s hard for me to access AWS from China mainland.). I tried again but it said Access Denied for Request has expired. so i will be grateful if you can send me the source of the original template.
here is my email:qinjunkun@yeah.net
hola he comprado un tema y no puedo cargarlo en wordpress…
tengo el archivo .zip en una carpeta… al abrir no veo ningun archivo para instalar… al intentar subir el archivo zip… carga hasta el 99% y luego me dice que no puede cargar el tema…
alguien me puede ayudar
gracias
Hola. Lo que has comprado no es el tema WordPress, sino el HTML template. El tema es este: http://themeforest.net/item/retro-portfolio-one-page-vintage-wordpress-theme/1708109
Puedes contactar http://support.envato.com para pedir el reembolso.
-P
Can i buy only psd files?
Hi there! Please help me!
I bought this template a while ago and my contact form was doing fine by the time I installed it but it just stopped working for no reason.
Here you’ll find the site: www.cajugastronomia.com.br. I’ve made a lot of changes so I’ve just uploaded a clean version of the template exactly the way it came, (only changing the email on the contactform.php file to see if it would work) and it didn’t work either!! Here’s this test page: www.cajugastronomia.com.br/Teste
I tried to contact your support system but I couldn’t register – i’m asked for an ‘Item purchase code’ and when I fill it with the only number I found here, it didn’t work
Please, help me as soon as possible! I’m afraid that people are contacting us and I’m not receiving their messages…
Hi there,
I’ve just tested the contact form with a Gmail account and it correctly works. Please restore the original contactform.php, set your email address (line 26) and try again. Please also consider that many receiving servers will simply ignore the incoming message if it does not meet certain criteria. So in case it still doesn’t work I suggest you to try with another email address.
-P
Can you tell me if this theme would work with WooCommerce and change the WooCommerce to look like this Retro Theme?
Hi there,
I am sorry, we have never tested that plugin on our theme so I can’t guarantee full compatibility.
-P
the next previous botton of the galerie doesn’t work.. why ?
My client is considering buying this template for his site because he likes the fixed header and overall design. He doesn’t really like the “one page” as much. (He wants separate page addresses for SEO purposes.)
Is there an option to this theme to accommodate separate pages? If not, I understand – just have to ask!
Thanks, Jean
Hi Jean,
I’m sorry, that’s not possible by default.
-S
No worries – thanks so much for your prompt reply!
Hi, on the hmtl version, does the pop-out icons in the portfolio section support video for mobile platforms? It works fine on the desktop version, but not on the mobile versions.
Hello,
Yes. On which device are you experiencing the problem?
-S
Hi! Thanks for the reply. Both iPhone and iPad…
Could you please describe the error more in specific? Thanks.
Hi, In both iPhone and iPad, When pressing the video links, the window pop up but the video is not playing and the window remains white. The problem also occurs in your HTML template. In the word press version and on desktop computers everything works fine.
Hi, any idea what can be the problem?
Hi,
Are you using Vimeo videos? We’ll make a few tests and eventually release an update.
-S
Yes; using their universal iframe embedding code. When triggered via the icon in the portfolio on ipad/iphone, it just gives me a blank frame. How can we tweak this (fancybox/.js et c.) so it’s a fully functional template? Thanks.
We’ll release an update soon to fix the issue.
Hi, Please do. At this point its the only issue that holds us from publishing our website and we need to publish it as soon as possible. Thanks.
Hi, it’s online. Please, make sure to re-download the theme.
Hi, Many thanks for the quick reply. The Vimeo problem is now fixed but for some reason, the scrolling feature isn’t working on Iphone and Ipad on the new template. it was working before (For example, When you click on the portfolio link at the top, it used to automatically scroll down to the portfolio section, now it doesn’t do it anymore. again, the problem only occurs since the change and only on Iphone and Ipads, on desktop computers it works fine.) Can you please help? thanks.
Hi, Please disregard my last post. I re- tested it with my website and everything seems to work. Many thanks, Great template and support!
I see, in fact the update affected only the portion responsible for videos. You’re welcome!