1103 comments found.
Hi Team! I have version 3.3 and I need to upgrade to 4 (if this version support php 8.1) Could you send me the file please? Thanks, f/..
I did it! Thanks…
Hi,
Are there any plans to update this theme?
It’s kinda frustrating to purchase a theme and then not get regular updates with it. It’s been a year and a half since last update.
Thanks!
Hey, Our theme is currently stable and operating as expected, which is why we have not released any recent updates. However, if you are experiencing any difficulties, please feel free to open a support ticket and we’ll be happy to assist you. Thank you! https://opendept.ticksy.com/
Hi, is the retro 4 theme compatible with php 8?
delete
Hi,
What kind of edit program it use to drag and drop the backend? Is it WPBakery? Visual Composer?
Also sample file is included?
Thank you, Dave.
Another question. In the meantime I bought it already. How can I make the menu visible on mobile view?
Hey Dave,
Theme doesn’t come with any page builder. You can find a documentation in the zip file you’ve downloaded from ThemeForest.
Also, here you can find the answer to your last question: https://opendept.ticksy.com/article/2937/
Open a ticket in case you need assistance, normally we don’t reply via comments: https://opendept.ticksy.com/
Thanks, E.
I finally decided to migrate and rebuild this on the 4.9.2 version, but it just looks like a scrolling blog post: www.creativecoop.tv
How can I get it to reflect what the images show here, with the menu links across the top? This theme is incredibly difficult to edit and organize. I want it to look like how you advertise it, but it doesn’t. Is there a demo importer or something where I can start with a template already configured?
Hello! I was just trying to update my website which has used your theme for several years (and I LOVE it by the way). It looks like Wordpress just updated to 5.7.1 and I’m having trouble updated the About section now. Is there an updated version of the theme coming that’s more compatible with Wordpress 5.7.1?
Thank you!
Hi. We need custom taxonomies with templates edited by Elementor, or any other page builder. Is your theme easy to use for this? I partially do that with veve theme from artocreative.com, but as it’s free they do not offer custom work. Can I do a private request for custom work if I purchase your theme?
Hello! Can I use Elementor Page Builder with these theme?
Hello,
My name is Sajjad from RTL-Maker . net
Are you have some themes or plugins that have no RTL support yet?!
But you have some customers that have RTL language (like: Arabic, Persian, Hebrew, …) and need RTL support for using your themes or plugins.
We have a service for adding full RTL support to your themes or plugins. Just look at our website at rtl-maker . net
Best Regards - Sajjad
Please don’t SPAM.
Hello there, I just bought 2 licenses by mistake instead of 1. May I have a refund please ?
Many thanks and sorry for the inconvenience,
Pierre
Haven’t updated since version 3.7, and now I’m getting my navigation banner but no content. Any suggestions for fixing this? It says I have no “Pages” inside the WP interface.
I’ve even tried starting over from scratch and it looks terrible. After I started making changes, it prevented me from revert back to the way I had it. Normally, you should be able to add new themes or updated versions without it re-writing the entire site. And yet, this has completely messed up what was previously there – including the font. There’s no header or ribbon anymore because all of the content in the control panel is gone. I’ve even uploaded the old theme folder that I had saved; but because of the way this is structured, it’s only calling in SOME of the old settings. What an absolute mess!
Hi,
As you can read in the documentation and in the description page (https://themeforest.net/item/retro-portfolio-one-page-vintage-wordpress-theme/1708109) Retro 4 it’s not just an update but a new theme built from scratch! So, if you are currently using a 3.x version or lower, please consider that migration to 4.x means to configure the theme from scratch.
If you haven’t changed any settings, re-uploading Retro 3 should make your site look as before.
If you have more questions, please use the support system at https://opendept.ticksy.com/
Cheers, P.
Hey there, I know it’s a new theme and requires rebuilding from scratch. That was my plan…to rebuild it. I tried and it looks NOTHING like it used to, no matter how I try. Is there any kind of demo importer or tutorials on how to actually build and divide? I’d like it to look somewhat similar to how I had the old version, but that has proved impossible with my current knowledge of the theme.
I have setup a retro theme on multisite. I would like to use the banner instead of the section title. I embedded the banner and check mark the option but the banner is not visible on top the page. Please Kindly let me know where the problem is. thanks
Answered on the support system.
Hi, I am using Retro Portfolio 2.1 and I would like to upgrade to 3.7. Where do I find the other upgrades than Retro 4? Thank you
Hi,
Write me a PM and provide your email and I’ll send you a copy. But please consider that it is a pretty old version and it’s not longer maintained! Cheers, P.
Hello, I am following your directions and the template is not working correctly. I opened a ticket but haven’t received a reply yet.
Importer doesn’t work. Instructions are dated and this theme hasn’t been updated in two years. Are you still providing support???
The importer is not working correctly. It’s been a year and half since you’ve updated this template. This is really disappointing to have a day wasted because you have not updated your demo importer to work with WordPress’ updates.
Lot’s of problems with this theme that haven’t been corrected based on past comments here. Very disappointing experience!!!
If you are reading this there has been little if no from the author! Buyer beware!
Theme works perfectly. You didn’t read the documentation or were experiencing issues with your server. You didn’t give me the chance to help on our support site.
Not true. You never responded after I sent screenshots to you. Other people have experienced the same headaches trying to use this theme. No updates to this theme in a year and a half.
I have many other wordpress themes running on this server. This is the ONLY one that DOESN’T WORK.
All I want is a refund and you won’t give it yet YOU WON’T PROVIDE SUPPORT OR UPDATES. Is this your level of service to your customers??
WORST EXPERIENCE ON THEMEFOREST!
Hi!
I have recently purchased your theme for one of my client… It is a great theme and really easy to customise! I have one quick question though regarding to the ‘retro’ banner above the slider… I cannot seem to get it bigger than 400px! I have made a bigger banner using the psd file, but when I replace the original png the size stays the same! I have looked at the code and it says : element { width: 400px; } Can you please help us out with this? Cheers, Pete
Hi Pete,
You can add some custom CSS int he theme options to adjust the banner size. Cheers, P.
Hi,
Thanks for getting back to me!
I was playing with that without any luck…
Would you pls pinpoint what to tweak exactly?
Appreciate your help!
Cheers, Pete
Sussed it! Thanks
My section Contact Form in the homepage doesn’t work. I don,t know why.
It’s say “your message is send” but I don’t receive anything
Can you help me? It’s very important for me to receive the messages
Thanks!
WordPress may be having some problem sending the email from your server. Try to install the plugin WP Mail SMTP and see if it helps. In some cases it solves the problem, depending on the server’s configuration.
ok! Thanks!
Hi, why do I get a blank sheet after installing the theme?
Why are you leaving a 1 star rating before we could help you to figure out what’s wrong?
Of course, I may change the rating or add positive comments if this can be solved quickly and satisfactory
Sounds like a menace. Btw, we’ll be glad to help but please open a ticket on https://opendept.ticksy.com/ and make sure to explain carefully the issue and all the steps you did before getting such an issue. Thanks, P.
No prob, I was a bit frustrated sorry for that. I will open a ticket
Hi team! I have a pre purchase question. I can see that people in the comments page talk about not being able to use the menu in mobile – is this still not fixed? I don’t need a hamburger-bar-menu, but at least I want the “normal menu” to show when I look in my phone. Is this possible? Thank you very much!
Hi again, I have one more question – you told someone in the comments section that “Unfortunately we are unable to provide compatibility with third party plugins..”. Does this mean that I cannot add ANY other plugins to this site? For exemple I need a facebook feed – is this not possible? Thanks!
Hi,
1) No, there isn’t any moblie menu yet, I am sorry.
2) You can install any plugin you want but that does not mean they integrate and work good on theme.
Cheers, P.
Hi, thanks for your reply. About the menu: there must be some way to make the menu show on mobile? With an @media query?
When I look at the theme in my desktop and force the browser to its smallest size – the menu is still there and looks very nice! I need this for my website 
Hi again,
Yes, anything is possible with CSS but we are unable to provide support on theme customisations, I am sorry 
Can you add a top or bottom bar for a custom menu? And text maybe phone number? See screenshot here http://wiremunky.com/topbottom.png
Hi, no – I am sorry – and unfortunately we are unable to provide on theme customisations
