opendept

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I would like my blog comment form to look like the homepage contact me form. Any ideas where to get started?

Hi Glenn,

I am not sure to understand what you mean. Please open a ticket on opendept.ticksy.com and please be more specific. Cheers!

On the home page, there is a form to Contact the webmaster. It has a different css style than the form used to leave comments on blog posts. I would like to have the same style form on my blog posts. The homepage contact form looks much nicer than the basic comment form.

Nevermind. I figured it out. I copied the contact section from the homepage and pasted it at the bottom of view-article.php. Then I moved the blog post comment form into that section, replacing the original contact form code.

You can see what I was trying to achieve on this page: http://glenhuff.com/stop-writing-bad-headlines-with-this-one-strategy-and-increase-your-ctr-over-night/.

I liked that form style much better than the default comment form on blog posts.

Hi Opendept. Please, how can I add more than 32 items in my portfolio ? I want to display at least, 50 items. Thanks.

Hi,

I guess you mean in a “portfolio section”. Well, In that case max items number is 32, then you can place a link to the portfolio page as showed on our demo. Cheers, P.

Hi,

Is this theme compatible with WooCommerce?

Thanks, Victoria

And another question, I see that no plugins are included, is it also compatible with Visual Composer? If it’s not compatible, which page builder plugins are?

Hi!

No, theme is not compatible with any of the mentioned plugins, I am sorry. There are many themes that don’t support builder plugins, in most of cases you don’t really them for creating a site with WordPress.

P.

Hi,

I can’t work out why you chose to block the navigation menu from showing when in mobile mode (responsive screen width less than 739px).

Can you please release an update which allows the choice of a reduced size menu (not a hamburger menu) in the theme optons that is responsive.

BOZAYI

BOZAYI Purchased

Hello, I am using retro portfolio without problem for years. I deleted 2 items from portfolio page. Now my portfolio pages have empty spaces. How can i fix it ? http://atillaonurvarol.com/

Thanks in advance :)

How many portfolio items you have in total?

BOZAYI

BOZAYI Purchased

I have 31 at the moment. But i found solution from your other answers. there was featured images with different sizes . I fixed them and problem disappeared. thanks for responding anyway.

Great!

Can you add a top or bottom bar for a custom menu? And text maybe phone number? See screenshot here http://wiremunky.com/topbottom.png

Hi, no – I am sorry – and unfortunately we are unable to provide on theme customisations :(

aimiami

aimiami Purchased

Hi team! I have a pre purchase question. I can see that people in the comments page talk about not being able to use the menu in mobile – is this still not fixed? I don’t need a hamburger-bar-menu, but at least I want the “normal menu” to show when I look in my phone. Is this possible? Thank you very much!

Hi,

1) No, there isn’t any moblie menu yet, I am sorry.

2) You can install any plugin you want but that does not mean they integrate and work good on theme.

Cheers, P.

aimiami

aimiami Purchased

Hi, thanks for your reply. About the menu: there must be some way to make the menu show on mobile? With an @media query? When I look at the theme in my desktop and force the browser to its smallest size – the menu is still there and looks very nice! I need this for my website :)

Hi again,

Yes, anything is possible with CSS but we are unable to provide support on theme customisations, I am sorry :(

Hi, why do I get a blank sheet after installing the theme?

Of course, I may change the rating or add positive comments if this can be solved quickly and satisfactory

Sounds like a menace. Btw, we’ll be glad to help but please open a ticket on https://opendept.ticksy.com/ and make sure to explain carefully the issue and all the steps you did before getting such an issue. Thanks, P.

No prob, I was a bit frustrated sorry for that. I will open a ticket

​My section Contact Form in the homepage doesn’t work. I don,t know why.

It’s say “your message is send” but I don’t receive anything

Can you help me? It’s very important for me to receive the messages​

Thanks!

WordPress may be having some problem sending the email from your server. Try to install the plugin WP Mail SMTP and see if it helps. In some cases it solves the problem, depending on the server’s configuration.

ok! Thanks!

Hi!

I have recently purchased your theme for one of my client… It is a great theme and really easy to customise! I have one quick question though regarding to the ‘retro’ banner above the slider… I cannot seem to get it bigger than 400px! I have made a bigger banner using the psd file, but when I replace the original png the size stays the same! I have looked at the code and it says : element { width: 400px; } Can you please help us out with this? Cheers, Pete

Hi Pete,

You can add some custom CSS int he theme options to adjust the banner size. Cheers, P.

Hi,

Thanks for getting back to me!

I was playing with that without any luck…

Would you pls pinpoint what to tweak exactly?

Appreciate your help!

Cheers, Pete

Sussed it! Thanks

Hello, I am following your directions and the template is not working correctly. I opened a ticket but haven’t received a reply yet.

If you are reading this there has been little if no from the author! Buyer beware!

Theme works perfectly. You didn’t read the documentation or were experiencing issues with your server. You didn’t give me the chance to help on our support site.

Not true. You never responded after I sent screenshots to you. Other people have experienced the same headaches trying to use this theme. No updates to this theme in a year and a half.

I have many other wordpress themes running on this server. This is the ONLY one that DOESN’T WORK.

All I want is a refund and you won’t give it yet YOU WON’T PROVIDE SUPPORT OR UPDATES. Is this your level of service to your customers??

WORST EXPERIENCE ON THEMEFOREST!

Hi, I am using Retro Portfolio 2.1 and I would like to upgrade to 3.7. Where do I find the other upgrades than Retro 4? Thank you

Hi,

Write me a PM and provide your email and I’ll send you a copy. But please consider that it is a pretty old version and it’s not longer maintained! Cheers, P.

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