Everything you need for
your creative projects, for
one low cost
This author's response time can be up to 1 business day.
Looks great, does this work with WPBakey ?
No, this theme works only with Elementor.
Hello! Please ensure to submit a ticket to our support forum: http://webgeniuslab.ticksy.com/
Comments are only for presale questions.
Can you please null the activation code? My domain southpawseo.com has been expired and I deleted the theme and all wordpress altogether, therefore the theme activation code is not been used. Please do it asap, as I need to use it for my new domain https://southpaw.solutions. Thanks!
Actually, can you just reset to “no license used”?? I decided to use another theme instead since you took so long to respond or take action. Please just remove the license usage so I can use it in some other project. Thanks!
Oh ok, thanks much!
compatible with the latest version of Elementor Pro?
I have the SOFTLAB theme and I want to buy the REUSS theme, but first I have some doubts, and if possible answer them.
- Is it possible to configure the MegaMenu used in SOFTLAB theme, in REUSS theme?
I appreciate if you can answer my questions.
Hello! Yes, Reuss theme has the same tool as Softlab.
I have been using this theme for a long time now. I needed to reset the WordPress for malware reason. But key is not getting activated on the same domain. https://cubereach.com/. The key should get activated on the same domain but its showing “the key already been activated”
Hi! The purchase code was updated. You can try to activate it again.
I have been using the Theme 1 and half years and didnt have any issues. However few weeks back the website was throwing errors and stopped loaded. After analysing looks like reuss plugin thats required is making it do it. could you please help me with it. website: https://owlspire.com (currently since plugin has been disabled, its loading in a bizard way.
Hi, you just need to update the theme and all bundled plugins.
I did but its not working. getting uncaught error Elementor/schemes_manager not found in ——another location.
The latest theme version is 1.1.1. Do you have the same?
No it is 1.0.3. How can I update it to the latest version? Im not getting an option for the same in wordpress
You need to download it from the Themeforest and upload one as usual. After that you will be able to update bundled plugins in the WP dashboard.
hi, is this theme compatible with whmcs?
Hi! We don’t provide compatibility with any WHMCS plugins out of the box.
Hi, i have small issue that i am struggling to fix and cannot find a solution. In the mobile version of the menu, the page titles automatically get Capital letters, how can i remove them? Please check the screenshot attached: http://www.albahub.it/wp-content/uploads/2022/03/2022-03-23.png –
This only happen in the mobile version, the desktop is totally fine
Hello! You need to submit a ticket to our support forum regarding this question.
Hi, are those images and graphics included in the template? Can I use them on a final website? Or do I need to buy other licenses to use them legally?
If I have to buy some to use them legally tell me please where they come from.
Please contact us via the support forum: https://webgeniuslab.ticksy.com/
When are you intending to update this theme? It’s been over a year since you’ve added to the changelog.
Hello! The theme was updated on the 9th of June 21.
You need to update this theme for wordpress 5.7, it’s not compatible and I’m having problems installing it with newer wordpress version and have to revert to 5.6
Plus my hosting is telling me to inform you that there’s a parse error:
wp-content/themes/reuss/core/class/theme-helper.php on line 43
rendering the whole theme to be unusable, so i hope you won’t tell me to renew my support because it’s a theme code error and you’re suppose to fix this, with or without additional support fees.
Hi! The latest theme version is compatible with the WP 5.7
You just need to update the theme and bundled plugins.
Buenos días, tengo un problema con la licencia de compra. Compré un host especial de Wordpress en Godaddy e instalé el tema, pero el problema es que este host no me proporcionó algunas funcionalidades que necesitaba y es por eso que Godaddy cambió mi host. Pero cuando cambié el host de mi sitio web tuve que reinstalar el tema y ahora que quiero activarlo e ingresar mi licencia, no me permite ingresarlo previamente. Quiero que por favor me den uno nuevo, ya que no he creado ningún sitio web y quiero hacerlo lo antes posible por favor.
Hi! Our specialist should contact you through the support forum.
Hello, I use your theme and I am very grateful to the people working with it
I have a question on the blogs page in Arabic language when making a modification by Elementor I get an error 503 I contacted the host and after a long search we discovered that the Reuss Core plugin has a problem with Elementor
Although the same page in English blogs works well and is modified by Elementor without problems
Hi! Please submit a ticket to our support forum! Comments are only for pre-sale questions.
Exactly, but I have a problem. The programmer who did this site for me bought his own theme and the duration of the support is 6 point expired. I want to subscribe to additional support for 12 months, but the problem with the email that was purchased with me is not with me.
Can I purchase the additional support period, another email, or what is the solution from your viewpoint?
Hi! Unfortunately, you need to have an access to the account with the license. Otherwise, you should have your own license. Or you can ask your developer to purchase extended support and provide a purchase code for you. After that, you will be able to submit a ticket.
I really want to buy this theme, but before i buy I would like to see an RTL site for example
Hi! Thank you for your question! Unfortunately, this theme doesn’t support RTL for now. But we are ready to add if you are interested. But not a demo, only RTL support.
When will the RTL be added?
We are ready to add RTL after your purchase.
The theme is VERY POORLY OPTIMIZED. It is the lowest score I have ever seen in my life!
something has to be done to fix this.
Image 1 GTMetrix: https://ibb.co/9bJkFQd
Image2 Speed Insight: https://ibb.co/vz9jP3b
Hi! Looks like you didn’t have done basic optimization for WordPress sites. You can contact our support specialist via the support forum. Some recommendations for optimization will be provided. https://webgeniuslab.ticksy.com/
Besides, we are ready to provide you a refund if you disappointed with our theme.
I’m not disappointed with the theme, the theme loves it! It’s beautiful, I just tried to optimize it with speed of light cache, wp rocket, imagify, we total cache, and I can’t make it faster, on the SAME hosting I have 48 more websites, on the SAME SERVER and they all work fine.
Please, submit a ticket to our support forum. Our specialist will find the best solution for you.
I have been seeing many complains about the load speed specially on the mobile version, what’s the best speed you managed to achieve on your own servers with same design layout. I just wanna make sure the speed is not gonna handicap the SEO results before I decide to purchase this theme.
Loading speed is complex work and depends on a lot of things. How many images are used on your site, server capacity, deep of your implemented optimization, how many plugins were used on your site, CMS.
Our server is highly loaded and Images are not optimized at all. Our priority is of great quality.
Besides, you have a huge field for optimization. We will provide you some recommendations.
By the way, you can compare best seller themes(with the same weight of content) with this one and you will notice that the result is pretty the same.
We are planning to purchase this template before that we have some questions in mind. 1. Do we get all info-graphics, shapes and images as it is if we import dummy data? 2. Can we change the shape & images after import dummy data?
Hi! Thank you for your good questions. 1. You will get the same site as our demo. Most amounts of the images were taken from free resources. You need to have licenses for a few images. 2. We will provide you with a resource of images and you will be able to change it with some photo editor.
Congratulations for your theme. Is it compatible with WPML or other plugin to manage several languages??
Yes, our theme is compatible with the WPML plugin.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Price is in US dollars and excludes tax
Power Elite Author
Millions of creative assets, unlimited downloads.
One low cost subscription. Cancel any time.
Effortless design and video. Made online by you.
Smart templates ready for any skill level.
We'd like to ask you a few questions to help improve ThemeForest.