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Cannot submit ticket, it just goes back to the category selection page after authorization…trying to upload logo, screen goes blank after Insert to Post
Please drop us an email at and we will help you resolve the issues you are facing.
Fully WPML compatible. So how do you translate the slider? Slides are always show in main language.
Please visit this link for slides translation
Hello guys, are u fine?
Two pre-buy question:
1. Look, its possibile to use the video slider from home1 and use the rest like homeShop?
2. And, its possible to temporary toof off the “buy” button from entire website and later on put it on again?
Thanks for your interest in our product.
1. Sure you can use the video slider from home1 to any page on your site.
2. Yes, the button can be removed and you can add it back.
Once you have purchased the product, please open a ticket at http://crunchpress.com/support
We would love to help you.
now I did and submited a support! thank you!
You are welcome.
Just bought the theme yesterday, correct me if im wrong but ive setup a variable product but de product page doesnt show these variable options? Could you help me out with this?
You can contact our technical support team by opening a support ticket at http://crunchpress.com/support
why does the simple funktion of changing a logo does not work?
We apologize for the delay in response.
To upload logo
go to dashboard > Appearance > Crunchpress Option > logo setting
Click On upload button
Visit this link for more Detail http://prntscr.com/gjooxr
The problems with this theme never end. Do not recommend. Waste of time and money.
We apologize for the bad experiences. Can you please explain the issues you are facing so we can help you fix those issues?
I almost never write a review or comment. A product must be extremely bad or good in order for me to make a comment. Let me just say that this theme lacks so many functionalities it’s really not worth it’s money. The presentation of the product is done really well, but in reality it’s not as good as it looks like!
I DO NOT recommend this template!
We apologize for your bad experience. Kindly consult our support team so they can help you out with the problems that you are facing.
I bought your theme.
Is It compatible with the Plugin Revolution Slider?
Thank you very much
We have a dedicated support and you can open a support ticket at our support forum by visiting http://crunchpress.com/support
Our technical support representative will help you resolve the issues that you are facing.
After updating Events Manager plugin, the single-event.php page template shows an error for an undefined variable: Notice: Undefined variable: rider_wordpress_event_time in /home/content/n3pnexwpnas01_data03/74/3722274/html/wp-content/themes/rider/single-event.php on line 207
Please extend your support period by making a purchase from product’s page.
Once you made the purchase please reply here, we will be glad to answer your technical support questions.
Hi, we’ve renewed the support please can you look at the issue
If you already have a ticket, then please share your ticket ID here so I can escalate it.
ticket ID is 1450764
We have replied you on your ticket. Please stay up to date with our support representatives and they will help you resolve the issues you are facing.
Hi, Is your theme compatible with Woo Commerce 3.2.6 ? Thank you
Yes, our theme is compatible with the latest WooCommerce versions.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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