Reviews for Riode | Multi-Purpose WooCommerce Theme

Reviews for Riode | Multi-Purpose WooCommerce Theme

Cart 2,209 sales
Recently Updated
Well Documented

120 Reviews

for Customer Support

I am very grateful for solving my problem! This is exactly what I was worried about! Thank you again!

Author response

Thank you very much!

for Customer Support

I have been working with the topic for the 1 year. The best service that I have met. Quick answers. I will note the patience of the employee. Thank you for your help, I don't know much about the code and I myself wouldn't be able to fix what you did.

Author response

Thank you very much!

En conjunto es una buena opción si lo que quieres es que tu pagina web tenga una buena estética y acabado. Es rápida y funcional, pero tiene varios errores críticos:

1-Tiene un grave problema con ADMIN-PHP-AJAX.
Esto genera por error un altísimo consumo de CPU en tu servicio de hosting, el cual no está preparado para soportar tal consumo, por lo que terminarán limitando el acceso mensual y terminarán por bloquear tu pagina web, dejando la sin acceso.

2-El menú tipo ´´Hamburgesa´´, tampoco funciona correctamente en la versión para movil, una vez que accedes a las categorías, el botón ya no vuelve a funcionar. Eso puede generar desconfianza y frustración en tus posibles clientes.

Por lo general si consiguen solucionar los problemas que van apareciendo, y dando servicio, es una buena opción.

Author response

Hello, @alfredojericocatala,

Really sorry for the inconveniance but this is not true at all, there is no such script in our theme which causes high CPU and also the Mobile Menu is working fine too, you can check it on our demo sites as well, so the issue must be on your site only, and we have to check it on your site to fix it for you, So could you please contact us via our support system with your site WP Admin Login details so that our experts will check it for you on your site and help you out.

Here is our support system URL: https://d-themes.com/support

Regards don-themes.

for Customer Support

very helpful support and also awesome templates and design and easy for customization

for Customer Support

Have dealt with the customer support multiple times and they have always been quick to respond and sorted our issues. Thanks alot!

for Customizability

Very good and fast theme, has a lot of options. Very helpful support, the best I have encountered. They respond quickly and are always there to help. Thanks

Author response

Thank you very much!!!

for Code Quality

Design and look are nice. BUT it slows down the whole 2 core VPS! It always conflicts with WPML by throwing critical error. too much javascript on customize page which slows down computer CPU. The whole code is overdone! In two words it slows down everything and you can't run even small size shop with this theme! I haven't wrote to support because it doesn't make any sense, to fix slow down bug they need to rewrite the whole theme.

Author response

Hello, @odinfx,

Really sorry for the inconveniance but this is not true at all, our theme is one of the fastest theme on market, we have the detailed Speed Optimization Wizard as well with a lot of options to speed up the site. Our theme is not heacy as well and I am sure your server is not slow because of our theme as I am also using it on my test site and working perfectly fine and other customer are using too and did not reported such issue, on your site might be any third party plugin or the wrong script cause that issue, but we have to check that for you on your site and as you never contacted us ever, so please contact us via our support system here: https://d-themes.com/support so that we will help you out in solving your issue.

Regards donthemes.

for Feature Availability

Fantastic Theme with lots of customization options. Needed help with something and the support team was awesome! Immediately responded and helped me through my issue. Having that team to help was crucial and I am very grateful. Will keep buying from this vendor! 5 Stars +++++

for Customer Support

May I ask how long does it take for you to reply to tickets? I have been waiting for a week now. The ticket is related to sidebar filters that are not working like in your provided examples (maybe because of the new woocommerce version, idk). Support ticket is 10101.

Other than that a well-made theme! But I really need you to answer my ticket as soon as possible!

No puedo hacer el import de los demos o los widgets de ejemplos??

Author response

Thank you very much!!!

for Design Quality

I love it,it allows me to create a efficient place order process.Dashboard it clean, and has very full of features.
It can show quantity control button on catagory page,I really love this.!!!

Author response

Thank your very much @chenzhengzan !!!

for Customer Support

I had a problem with the registration of the theme. The cause was, among other things, incorrect PHP versions on the server.
The support extended over several days and was able to solve the problem completely.
I am very satisfied and can now devote myself to the development of my website.
Great service, highly recommended.

Author response

Thank you very much!!!
Please let me know if you have any trouble with our theme.
We will be always with you for your projects.

Best Regards

for Customizability

demo 36 ,The location of Ajax Product Filter is incorrect, and there is a bug. I hope to fix it!!!

for Customer Support

Awesome theme and great support! I've been helped on numerous occasions and been satisfied each time. Even today after my support had already ended. I highly recommend this theme and the company behind it.

Author response

Thank you very much!!!

for Documentation Quality

Brillant!
Thanks for the opportunity.
You have no idea how special it is to have a quality website. Your knowledge changes the world, I will always recommend this theme.
thank you very much

Author response

Thank you very much!!! @renatoclaro
We will do our best to satisfy our customers.

Best Regards

for Customer Support

I reached out to their support and they responded quickly, were friendly, and were very helpful in clarifying how to use the features I needed. Thank you!

Author response

Thank you very much!

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