I have been working with the topic for the 1 year. The best service that I have met. Quick answers. I will note the patience of the employee. Thank you for your help, I don't know much about the code and I myself wouldn't be able to fix what you did.
En conjunto es una buena opción si lo que quieres es que tu pagina web tenga una buena estética y acabado. Es rápida y funcional, pero tiene varios errores críticos:
1-Tiene un grave problema con ADMIN-PHP-AJAX.
Esto genera por error un altísimo consumo de CPU en tu servicio de hosting, el cual no está preparado para soportar tal consumo, por lo que terminarán limitando el acceso mensual y terminarán por bloquear tu pagina web, dejando la sin acceso.
2-El menú tipo ´´Hamburgesa´´, tampoco funciona correctamente en la versión para movil, una vez que accedes a las categorías, el botón ya no vuelve a funcionar. Eso puede generar desconfianza y frustración en tus posibles clientes.
Por lo general si consiguen solucionar los problemas que van apareciendo, y dando servicio, es una buena opción.
Really sorry for the inconveniance but this is not true at all, there is no such script in our theme which causes high CPU and also the Mobile Menu is working fine too, you can check it on our demo sites as well, so the issue must be on your site only, and we have to check it on your site to fix it for you, So could you please contact us via our support system with your site WP Admin Login details so that our experts will check it for you on your site and help you out.
Really sorry for the inconveniance but this is not true at all, our theme is one of the fastest theme on market, we have the detailed Speed Optimization Wizard as well with a lot of options to speed up the site. Our theme is not heacy as well and I am sure your server is not slow because of our theme as I am also using it on my test site and working perfectly fine and other customer are using too and did not reported such issue, on your site might be any third party plugin or the wrong script cause that issue, but we have to check that for you on your site and as you never contacted us ever, so please contact us via our support system here: https://d-themes.com/support so that we will help you out in solving your issue.
Fantastic Theme with lots of customization options. Needed help with something and the support team was awesome! Immediately responded and helped me through my issue. Having that team to help was crucial and I am very grateful. Will keep buying from this vendor! 5 Stars +++++
May I ask how long does it take for you to reply to tickets? I have been waiting for a week now. The ticket is related to sidebar filters that are not working like in your provided examples (maybe because of the new woocommerce version, idk). Support ticket is 10101.
Other than that a well-made theme! But I really need you to answer my ticket as soon as possible!
I had a problem with the registration of the theme. The cause was, among other things, incorrect PHP versions on the server.
The support extended over several days and was able to solve the problem completely.
I am very satisfied and can now devote myself to the development of my website.
Great service, highly recommended.
Thank you very much!!!
Please let me know if you have any trouble with our theme.
We will be always with you for your projects.
Awesome theme and great support! I've been helped on numerous occasions and been satisfied each time. Even today after my support had already ended. I highly recommend this theme and the company behind it.