This author's response time can be up to 1 business day.
Do you have a folder option that lets me copy the demo you use in the ‘live demo’ site?
you can use Demo import file to accomplish this. Please check in documentation instructions how to import demo content.
Let me know if you need more help.
is anyone can start cause or only admin can start?
only users which has access to WordPress dashboard can create new causes. Let me know if you need more information.
We have moved all support questions to our support forum where we can better serve our users. We can answer pre sales questions and very minor theme questions here in the Themeforest comments but anything else will need to be handled on the support forum.
Why do we use our own support forum?
1. Themeforest comments are not searchable and other users cannot reply.
2. Our forum is searchable, plus anyone else can respond.
3. Many questions are asked repeatedly so performing a search allows you to find answers quickly.
4. This allows us to answer quickly & efficiently since we only have to respond in one avenue
To access our forum, you need to create a free account with your Themeforest Purchase Code.
Click Here To Create A Free Account
Can the blue donate sliders be purchased as a separate plug-in to add to an existing WordPress site?
unfortunately it is not possible.
Dang. Ok. Well do the sliders update automatically when a donation is made or do I have to manually update the amount? Also, will this theme work with BuddyPress. I need to be able to create membership logins.
Yes, donations are added to total amount automatically. I have not tested it with BuddyPress so I can’t give you definite answer about that.
Does this site come with Quick Start options?
I’m not sure what you mean by “Quick Start options”.
Hello! Is it possible to set up the using of cyrillic subsets of Google Fonts in this theme?
yes it is possible. This theme comes with more than 100 Google fonts and many of them support cyrillic characters. See example page here http://www.cohhe.com/believe/cyrillic/
Hi, great theme.
A quick question: Does the theme have native social media features other than the twitter feed in the sidebar?
you can also add social icons in sidebar or footer columns using social widget as seen on this page http://www.cohhe.com/believe/blog/
Nice work! I have a question about the donation system. I would like to use WP Stripe, is there any reason your donation system would not work with WP Stripe??
you can use it, but it will not be integrated with causes, all those features which you see when you hover tiles header will not work automatically, you will have to change those values manually after you receive donations.
I can write PHP. Can I start with your theme and build a child theme and replace your PayPal gateway with a WP Strip gateway? I really like this theme!
Yes if you know PHP then that is possible.
can we use Indian rupees for paypal…
unfortunately you can’t use rupees for PayPal.
Hi there, quick question, for some reason on all pages where I use ‘default template’ this shows on top of all page content. 188.8.131.52/~crunchca/screen.jpg. Do you know why or how to fix? Thanks!
Also, I cannot change the permalinks (after importing dummy content I’m using existing pages and changing). Where can I change them? Thanks…
You have widgets in “Slider Position” container on Appearance -> Widgets page, please remove them from this container, because it should only be used for Revolution Slider feature.
You can change permalinks structure on Settings -> Permalinks page.
Hi there, that fixed, thank you. I have already changed permalink settings, but what I’m referring to is changing other permalinks like Causes. E.g. this permalink:
View Cause Get Shortlink.
It only allows you to “view cause” or “get shortlink” not “edit permalink”. Any idea?
You can try this plugin to edit it http://wordpress.org/plugins/custom-post-type-permalinks/
Let me know if that doesn’t work.
Thanks very much, that plugin worked. Another issue I’m having is that the blog is not pulling in any posts. I’ve tried lots of different short codes the dummy content added such as [blog count=”3” show_image=”true” paging=”false” layout=”with_side_image” category=”3” show_date=”false”] (and made sure there are posts in that category. I’ve tried cat names in their too, and nothing is working. The blog page is now blank. I used the dummy content blog pages and have selected it/them via Reading Settings. Any idea?
please don’t use “post page” option on Readings settings page. See this http://cl.ly/image/3m0z1t3e423W
That fixed it; thanks!
I’m trying to copy the content slider from my news page to the home page. So people can see the headlines without the need to go to the newspage.
What code can I use to copy it into the homepage? Because I also want to keep the tiled header with our projects.
Thanks a lot!
website is www.educationkids.nl
you can either have a tiled header or content slider on a single page, unfortunately you can’t add them both on one page.
First off love this theme very beautiful and elegant design.
I was wondering if I can implement or if it’s relatively compatible to use Woo Commerce with this site.
unfortunately I haven’t tested it with WooCommerce plugin and I can’t guarantee you it’s compatibility with Rive theme.
I have acquired a new client that has a WordPress theme of yours called Believe. I’m looking for some basic documentation that I can look through to to save myself time in figuring out how it works.
you can find documentation in the zip file your client downloaded from themeforest.net
If it’s not there then it can be re-downloaded.
Ok, I’ve found the documentation and for the last 2 hours I’ve been reading and re-reading the directions on the tiled header and trying to following them to no avail.
I’ve got a test page created whose template is set to ‘With Tiled Header’. I have two causes who have the same parent. I have the Tiled Header Settings set to exact ids and I have the two child cause ids set in the ‘Project Ids’ field.
When I view the test page the header is an empty white rectangle.
What else am I missing?
Please ask your client purchase code which I need to identify it. Here are instructions how to obtain it http://cohhe.com/support/wp-content/plugins/aqua-verifier/img/find-item-purchase-code.png
or you can register at http://cohhe.com/support
k.. Checked with my client. She’s doesn’t know where the licensing info is. She paid someone else to do the site for her but it obviously didn’t work out which is why I’ve stepped in to help. I’ve moved her to my hosting account and I have the theme from the old hosting account but I don’t see any license info. I suppose I could flip the site back over to the old hosting account and just look at the settings and back to mine but that seems like a lot of work. Besides I should ultimately have the license info if there is ever a need for support in the future. What can I do to fix this?
Unfortunately I can’t help if I don’t know purchase code. Please ask you client if she can get purchase code from the persons which installed this theme for her.
Hi, I am using the theme with Woocommerce. I am having problems with the linking to individual product pages.
When i go to the shop page and click on a product instead of navigating to the single product page a blank light box pops up, but if i clicked on the a product that has been added to the shopping cart from the cart page it will navigate to the single product page.
......also none of the Woocommerce shortcodes work
Please help pending deadlines.
please register at http://cohhe.com/support forum or send me your purchase code so I can identify your purchase.
Hi there, great theme! Quick question: on mobile, the responsive menu is showing all original/dummy content pages. I’ve deleted all those pages. Do you know why/how to set the responsive to only show active/current pages? Thanks…
maybe you have installed some cache plugin which might cause this? Please try to disable all your plugins and check if that doesn’t help, because your described behavior isn’t expected.
How do I add ID’s to the causes? I’d pull from the parent page but then it just pulls staff information. Not sure what to do as it says “Project ID’s” but there is nothing in the menus about projects, only staff and causes. Then if I try to add a new cause there is no option to add an ID to pull from on the theme options section. Any idea what’s up?
please check this thread, I answered to your question there http://cohhe.com/support/forums/topic/tiled-header-settings/
I’ve just bought this theme for my website and many things seem to not work:
- Twitter feed on the page (with API Keys and twitter nick)
- slideshow for bottom menu with sponsors
Is it possible to have some help ?
my website is : www.israelaujourdhuietdemain.com
Thanks a lot !
please disable all the plugins you are using and see if that does help. If it starts to work, then enable them back again one by one and see which one is causing issue.
Pre-sales question: It says that Paypal is integrated with Causes. Does this mean that when someone makes a donation that it automatically adjusts the causes amount/thermometer. Or does that have to be done manually?
you are correct, if someone will donate using PayPal then amounts and fundraisers will be updated automatically after successful donation. Of course you will also be able to change those amounts manually by hand in case if you receive offline payment.
having some trouble configuring sidebar options on our homepage with rev slider at the top…. please point me in the right direction for managing a page with both the slider and sidebar.
also have no idea where this content is coming from on my homepage…. http://leprosyart.com/wp-content/uploads/2013/12/Leprosy-Art.png
please check “Sidebars” section in Rive documentation. Sidebars on pages that uses rev slider works the same way as they do on any other page.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $7.50
This item is licensed 100% GPL.