75 comments found.
Can we use the Square payment plugin for Woocommerce with this template?
No doubt Riven is the best theme for gaming, apps website. I already purchased this theme, I want to use this theme on my website click here and let me know it will suit or not?
Hello,
With Riven theme that applies to your current website needs to custom and add options on the details page.
Best Regards!
when i’ve import demo it seems site is broken https://ibb.co/qDDzYhk
Hello,
Thanks for you purchase.
You can download the plugin here: http://demo.arrowtheme.com/plugins/one-page-navigator.zip
Best Regards!
Downloading installation package from http://hn.arrowpress.net/plugins/one-page-navigator.zip…
Download failed. Not Found
Error occured when I tried to install One Page Navigator for Visual Composer
hello I have imported the demo’s but the “Game Landing” demo http://emstar.io/ it showing some css error. can you check what is the problem and i need same like this https://demo.arrowtheme.com/riven/game-landing-3/
is it compatible with wp 5.8?
Hello,
Thank you for your interest in theme. Theme is compatible with WordPress 5.8.
Best Regards!
ArrowPress Team
When updating, Wordpress says new theme files are version 2.3.4 so can’t update. Changelog says 2.3.5. Please check if 2.3.5 files are in repository
Yes, I saw that the latest version is 2.3.5, but when I download the latest files and upload it to Wordpress, Wordpress displays an error that the files I am trying to upload are still 2.3.4. So, did you upload the latest files to Themeforest for download?
Hello,
I have checked again. Sorry, we have not updated the style.css file to version 1.2.5. But it is the latest version.
Best Regards!
ArrowPress Team
Bug: theme does not display bulleted lists (unordered < ul > + < /ul > tags). It does show numbered lists (< ol >). Please fix.
I need to re-import the demo revolution slider ‘store shop’, can you please provide me the export .txt file (slider_export.txt)? Or, please tell me where I can find it in the demo content.wpress file and I will try to do it myself.
Hello,
You can check from the package you download from ThemeForest. https://prnt.sc/13pnjgmunordered < ul > + < /ul > tags: We have custom follow the theme’s design. So the default UL Li will not work
This theme depends on visual composer, now after some time, visual composer doest’s work, this is not advertised here.
Hello,
You can download and update the plugin included in the download package from ThemeForest.
Best Regards!
ArrowPress Team
Hello, I’m a little bit confused, can you please tell me: Do you include Visual Composer full-feature builder (According to theme description) or it’s just a WPBakery?
Thanks
Hello,
The theme includes the full featured Visual Composer plugin and some custom features from us.
Best Regards!
Alex Vũ
Hello, I assume in your Demo the “App Screenshot” “Next Layout” button is supposed to be moving the slider of app images ?
If so nothing is happening ?
Hello,
You can send tickets to our forum for support.
https://arrowhitech.ticksy.com/Best Regards! Alex Vũ
Hello, I have changed the skin colors in Riven theme options and turn on compile css, and uncheck special skin box in the page, but the colors no change. I have tried with css but they still no change! What can I do?
Thank you in advance, Im waiting for your response
Hello,
You can create a ticket on our forum for assistance.
Can you provide an admin account and FTP info so I can check for your problem? https://arrowhitech.ticksy.com
Best Regards!
ArrowPress Team
Also I can’t seem to import dummy content for demo. I have it running for like 2 hours but to no avail.
Any update?
Ticket created
Hello,
We answered in the ticket you created.
Best Regards!
ArrowPress Team.
Downloading installation package from http://hn.arrowpress.net/plugins/one-page-navigator.zip…
Download failed. Not Found
Error occured when I tried to install One Page Navigator for Visual Composer
Hello,
I have updated the plugin on the server. You can check again.
Best Regards!
ArrowPress Team
All are ok now. Thanks
hello,
You can create a ticket on our forum for assistance.
Can you provide an admin account and FTP info so I can check for your problem? https://arrowhitech.ticksy.com
Best Regards!
ArrowPress Team
Ticket created
I just inherited a customer with a site built on Riven. It’s a bit of a mess right now and I’m trying to make my way around it, but many things in the theme seem pretty inflexible. Things like logo dimensions are buried in hard coded files of the parent theme. The site has a Riven child theme setup. Is there really no simple way to make basic size adjustments for the logo other than custom coding in the child theme?
Hello,
Sorry for that inconvenience. Some limitations in our theme. You can customize it with css styles.
Best Regards!
Alex Vũ
The Header V3 is not responsive on Tablet and Mobile. Please help fix this issue asap. Thanks Screenshot of the issue- http://prntscr.com/lbljop
How to make a bigger image on single product detailed page like a normal Shopping page?
Hello,
I answered in the ticket you created.
Best Regards!
Arrowpress Team.
i made some changes to my theme in its header and footer (i tried both through customization screen as well as theme options page) but those changes are not showing in front end, please look into it and tell me what needs to be done in this case.
or let me know if i need to provide you login so you can take a look at it. Thanks
Hello,
Thanks for your purchase.
You can contact with them on forum. https://arrowhitech.ticksy.com/Regards,
Arrowpress Team
Hey there, First off love the template! Question for you, how do I change the logo to move to the middle or right for mobile view? Or move the “Menu” to the middle or right.
The “Menu” and Logo are on top of each other and that doesn’t work for selecting either one.
Thanks!!
Hello,
Thanks for your purchase.
You can contact with them on forum.
Regards,
Alex Vũ
https://arrowhitech.ticksy.com/Can you reply me? why you reply your customers only once per day this is really bad, I wasted 5 days just for waiting and waiting … please reply me.
Hello Ahmed,
You have make your site broken and we have support many time. We just reply you 13h ago. There is one problem we are trying. Please focus ticket.
Best regards,
ArrowPress team.
Man can you my a lot of messages? you are really too slow with reply please answer me fast I can’t lost more days just for waiting!
Can you reply me? why you reply your customers only once per day this is really bad, I wasted 5 days just for waiting and waiting … please reply me.
Hello Ahmed,
You have make your site broken and we have support many time. We just reply you 13h ago. There is one problem we are trying. Please focus ticket.
Best regards,
ArrowPress team.