80 comments found.
Hello, I want to purchase this Theme, but I need to know if it is 100% operational, and compatible with last wp version. Plugins needed are updated and working fine?
Hi,
You can buy the theme and use it. We always update it to be compatible with the latest WP version. If you have any problems during use, you can contact us via the forum https://help.arrowtheme.com/ so we can check for you.
Thanks.
Hi, it ask to activate license when i setup on localhost, is that means the license will be used for my localhost? how can i use the same license on my production later?
Hi,
Each license can only be activated on one site. If you want to activate the license on another site, please contact us for support.
sorry i read on update “Out of date with WooCommerce” it mean that woocommerce is not more supported?
Hi,
We will check it now.
Thanks
hi any news abouy our request?
Our team will release the new version as soon as possible, please wait.
is RTL supported in the theme ?
Yes, we support RTL.
your page is broken here: https://riven.arrowtheme.com/game-landing-3/
Thank you so much, we will fix it now.
Can we use the Square payment plugin for Woocommerce with this template?
No doubt Riven is the best theme for gaming, apps website. I already purchased this theme, I want to use this theme on my website click here and let me know it will suit or not?
Hello,
With Riven theme that applies to your current website needs to custom and add options on the details page.
Best Regards!
when i’ve import demo it seems site is broken https://ibb.co/qDDzYhk
Hello,
Thanks for you purchase.
You can download the plugin here: http://demo.arrowtheme.com/plugins/one-page-navigator.zip
Best Regards!
Downloading installation package from http://hn.arrowpress.net/plugins/one-page-navigator.zip…
Download failed. Not Found
Error occured when I tried to install One Page Navigator for Visual Composer
hello I have imported the demo’s but the “Game Landing” demo http://emstar.io/ it showing some css error. can you check what is the problem and i need same like this https://demo.arrowtheme.com/riven/game-landing-3/
is it compatible with wp 5.8?
Hello,
Thank you for your interest in theme. Theme is compatible with WordPress 5.8.
Best Regards!
ArrowPress Team
When updating, Wordpress says new theme files are version 2.3.4 so can’t update. Changelog says 2.3.5. Please check if 2.3.5 files are in repository
Yes, I saw that the latest version is 2.3.5, but when I download the latest files and upload it to Wordpress, Wordpress displays an error that the files I am trying to upload are still 2.3.4. So, did you upload the latest files to Themeforest for download?
Hello,
I have checked again. Sorry, we have not updated the style.css file to version 1.2.5. But it is the latest version.
Best Regards!
ArrowPress Team
Bug: theme does not display bulleted lists (unordered < ul > + < /ul > tags). It does show numbered lists (< ol >). Please fix.
I need to re-import the demo revolution slider ‘store shop’, can you please provide me the export .txt file (slider_export.txt)? Or, please tell me where I can find it in the demo content.wpress file and I will try to do it myself.
Hello,
You can check from the package you download from ThemeForest. https://prnt.sc/13pnjgmunordered < ul > + < /ul > tags: We have custom follow the theme’s design. So the default UL Li will not work
This theme depends on visual composer, now after some time, visual composer doest’s work, this is not advertised here.
Hello,
You can download and update the plugin included in the download package from ThemeForest.
Best Regards!
ArrowPress Team
Hello, I’m a little bit confused, can you please tell me: Do you include Visual Composer full-feature builder (According to theme description) or it’s just a WPBakery?
Thanks
Hello,
The theme includes the full featured Visual Composer plugin and some custom features from us.
Best Regards!
Alex Vũ
Hello, I assume in your Demo the “App Screenshot” “Next Layout” button is supposed to be moving the slider of app images ?
If so nothing is happening ?
Hello,
You can send tickets to our forum for support.
https://arrowhitech.ticksy.com/Best Regards! Alex Vũ
Hello, I have changed the skin colors in Riven theme options and turn on compile css, and uncheck special skin box in the page, but the colors no change. I have tried with css but they still no change! What can I do?
Thank you in advance, Im waiting for your response
Hello,
You can create a ticket on our forum for assistance.
Can you provide an admin account and FTP info so I can check for your problem? https://arrowhitech.ticksy.com
Best Regards!
ArrowPress Team
Also I can’t seem to import dummy content for demo. I have it running for like 2 hours but to no avail.
Any update?
Ticket created
Hello,
We answered in the ticket you created.
Best Regards!
ArrowPress Team.
Downloading installation package from http://hn.arrowpress.net/plugins/one-page-navigator.zip…
Download failed. Not Found
Error occured when I tried to install One Page Navigator for Visual Composer
Hello,
I have updated the plugin on the server. You can check again.
Best Regards!
ArrowPress Team
All are ok now. Thanks
hello,
You can create a ticket on our forum for assistance.
Can you provide an admin account and FTP info so I can check for your problem? https://arrowhitech.ticksy.com
Best Regards!
ArrowPress Team
Ticket created
I just inherited a customer with a site built on Riven. It’s a bit of a mess right now and I’m trying to make my way around it, but many things in the theme seem pretty inflexible. Things like logo dimensions are buried in hard coded files of the parent theme. The site has a Riven child theme setup. Is there really no simple way to make basic size adjustments for the logo other than custom coding in the child theme?
Hello,
Sorry for that inconvenience. Some limitations in our theme. You can customize it with css styles.
Best Regards!
Alex Vũ
The Header V3 is not responsive on Tablet and Mobile. Please help fix this issue asap. Thanks Screenshot of the issue- http://prntscr.com/lbljop
