QODE

QODE supports this item

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548 comments found.

Hi, can you advise if there is a theme option to change the color of the call to action box? http://www.tsioutsiasepiplo.gr/%cf%80%ce%bf%ce%b9%ce%bf%ce%b9-%ce%b5%ce%af%ce%bc%ce%b1%cf%83%cf%84%ce%b5/ (red part)

Hi again,

CTA element colors can be changed from element options http://screencast.com/t/SLIFJY3YQEh – when you edit CTA element on some page.

Qode

Hi, I have added some portfolio galleries, but when I select a portfolio category, it does not hide the rest of the categories. Any idea why? Thanks! http://www.tsioutsiasepiplo.gr/%ce%b4%ce%b5%ce%af%ce%b3%ce%bc%ce%b1%cf%84%ce%b1-%ce%b4%ce%bf%cf%85%ce%bb%ce%b5%ce%b9%ce%ac%cf%82/

Hi,

Please submit a private ticket at https://qode.ticksy.com and provide WorddPress admin credentials, and our support will check this on your end.

Qode

3best

3best Purchased

Hi, i cant translate the search placeholder on the sidebar. I try with po files, with theme files, but i cant. From where is this “Search Here”???

Hello,

Probably you are using default WP search widget within side bar area, then label is within WP, and it will be changed automatically when you change WP language from settings > general http://screencast.com/t/WT5R9dDZg1

Qode

3best

3best Purchased

My language is Bulgarian and is not changed.

Hi again,

It seems that it is not translated by WordPress, since on your language it is also showing English text even with default WP theme activated http://screencast.com/t/EsIZ0JJ2

Try to search for an answer on https://make.wordpress.org

Qode

I have purchase River theme old version, this theme replace the old version?

Hello,

With single purchase, you are able to download all future versions, and email notifications should be sent to users from Theme Forest. In order to update theme to latest version, login to your profile, and just download theme again. In this way you will download latest versions, and in order to update you have to update wp-content / themes / river folder on your server with newly downloaded files.

Theme update instructions are available on the following link https://themeforest.net/item/river-retina-multipurpose-wordpress-theme/6059307/support

Qode

Hi, i have the 1.5.1 version of this theme, and i want to update to version 1.6.2, is there a special procedure for doing so, or just by Copy/Replace the content of river folder, will work? Also will this theme work with WP 4.6.1 or only with WP 4.6.0. Thanx

Hello,

Theme update instructions can be found here https://themeforest.net/item/river-retina-multipurpose-wordpress-theme/6059307/support

Theme is compatible with latest WordPress.

Qode

bonini81

bonini81 Purchased

Hi i followed what u said on the link, except an error shows up regarding visual composer or doesnt show content created by Visual Composer, what do i about Visual Composer (the template is v. 1.5). Do i have to do this? Quoted from that link except looks like is for older versions of the template, 5. Delete following folders on your server: /wp-content/themes/river/wpbakery and /wp-content/themes/river/extendvc/vc_templates/

6. Install Visual Composer plugin directly from WP Dashboard, as it will report missing required plugin (in case you are using child theme, you need to have main theme active while you do this, then you can re-activate child theme again). You can also install it manually from /river/plugins folder.

Waiting for ur reply.

QODE

QODE Author

Hi again,

Please expand section by clicking on show more http://screencast.com/t/kNnjPkRm in order to see instructions from version 1.4 and above. If you continue to have problems simply activate some maintenance mode plugin, delete the theme and all theme plugins, then download theme from the Theme Forest and install everything again, and you will obtain latest versions, and content will be preserved.

In case that you continue to have problems, please submit a private ticket at https://qode.ticksy.com and provide WordPress and FTP admin credentials, and our support will help you with this.

Qode

Trying to create a gallery that filters by medium, like in the demo. I cannot make this work for the life of me. when i do make a portfolio list, it is only that, a list and not a full one. clicking these does nothing. What am I doing wrong? I feel like this should be easier than I am making it.

Hello,

Please submit a private ticket at https://qode.ticksy.com and share WorddPress admin access, and provide additional info in your ticket, and our support will assist you.

Qode

Do you help with the installation?

Hello,

Theme installation is covered within the theme documentation http://demo.qodeinteractive.com/river-help/#!/introduction and in general software installation is not covered https://themeforest.net/page/item_support_policy#whats-not-included-item-support but if users experience some problems with the installatiion we tend to help the users. If you encounter issues with the installation, please submit a ticket at https://qode.ticksy.com and provide WordPress and FTP admin credentials.

Qode

Hi, I really like this theme and just bought it for our company’s website. But due to our products we want to show not only our portfolio but also the toolbox and technologies we are using. Is there any way I can create new custom type, for example, “technologies” and use portfolio shorcode to display them? I have the same question with the blog, as we wish to have a different type “News” which share the same layouts, templates, etc. with blog. I look forward to your reply. Thank you!

QODE

QODE Author

Hi again,

Custom post types can have only one slug. In this case it is set as portfolio_page and if you wish to change it you can do so from theme folder / functions.php file. So set it to something unique and then you can actually change single slug from within the theme options http://screencast.com/t/L41QRA6aT

If you need additional assistence with this, please contact our support by submitting a ticket at https://qode.ticksy.com

Qode

thank you for your reply! I’m still playing around with the theme, so probably will send a ticket for support soon…

QODE

QODE Author

You’re welcome.

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