QODE

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535 comments found.

Hello! thx for nice theme,but i cant find demo page in wp(( can you help me pls?

Hi,

We have assigned your ticket to a member of our support team. They will take a look and get back to you as soon as possible.

Qode

Hello! I have not received assistance in installing the website until now.please take action or I will have to contact support envato.

Private Ticket #630147 I asked the hosting provider,they say I need a VPS and will have Linux administration

the answer from them: “do You have any Linux administration experience?

Please take into consideration that a VPS is available as a self-governing.

You have to configure and administer, or to hire a qualified in this field specialist.”

When I bought the template there was not indicated that I will need a VPS How can I change the site template to another on the same amount, where I don’t need a VPS and so I can easily change content without the assistance of a programmer?

Hi,

We’re sorry for the delay, we have been low on resources for the past few days due to a state holiday. We have assigned your ticket to a member of our support team. They will take a look and get back to you as soon as possible.

Qode

Hi my theme all of a sudden became irresponsive and it doesnt show past the first quarter of a screen. You cannot scroll up or down. Please help. Here’s the link http://screenkitchen.com

Hi,

Please submit a ticket to our support team at http://qode.ticksy.com and include link to your site. Our agents will take closer look on it and assist you with this issue.

Qode

I did, 3 days ago. Also, none of my links are working :( NOT EVEN 1

Can you send us here your ticket ID so we can check its status?

Hi team

Some of the transitions between images in our sliders are not transitioning in a smoth way, we have set FADE to all tansitions.
Would you be able to tell me if there is something we can do? or is it a capacity of the server? i.e. memory? php? etc.


You can view our slide here:
http://lagula.to

Thanks
Joan

Hi,

Please submit a ticket to our support team at http://qode.ticksy.com and include link to your site. Our agents will take closer look on it and assist you with this issue.

Qode

SKYVOOD

SKYVOOD Purchased

How to remove Featured Image from the post? (Hide featured image doesn’t work)

Hello,

It can be easily done with css, just target single posts and set featured image not to be displayed. If you need help with precise css, please submit a ticket to https://qode.ticksy.com , and our support team will provide you the css for this.

Qode

SKYVOOD

SKYVOOD Purchased

Already submitted the ticket, waiting for the respond. Thank you!

No problem, thanks for following up on this.

I’d like to purchase the River theme, but based on the comments, as of 6 months ago the Yoast SEO plug-in could not be used with it. Has that changed?

Hi,

We haven’t got feedback that those two aren’t compatible. Also, you can check changelog for theme here: http://themeforest.net/item/river-retina-multipurpose-wordpress-theme/6059307

Qode

Hello.i have trouble with scroll my site www.vidhead.ru,its cannot move with mouse.how do I fix it?

Hello,

Please submit a ticket to https://qode.ticksy.com , with a link to your site, so that our support team can inspect this and help further.

Qode

The theme is compatible with WORDPRESS 4.4?

Hello,

We haven’t got feedback from our users regarding any issue under WP 4.4. , so it should be safe to update, if you don’t want to wait for the official theme update that will be released.

Qode

Hi, can you please tell me how I can show the mobile menu, and then when the menu button is pressed it is hidden. Basically want it to work the other way round. Please let me know where the small bit of code is to change. Thanks.

Hello,

This requires writing some custom JS and CSS, to make it initially opened.

I suggest you to submit a ticket to our support at https://qode.ticksy.com , with a link to your site, and they will provide the necessary codes for this.

Qode

Hello! I’ve been using the RIVER theme for two years now, and have updated it several times—most recently this morning, following the clear step-by-step directions. I just wanted to note that I am very pleased with the theme, and have had nothing but helpful support from the QODE staff. Thanks, QODE! :)

Hello,

Thanks a lot for your message, we’re always glad to read such a positive review and hear from pleased customers! :)

Greetings from Qode

When clicking on a nav item from the home page and landing on that nav item page we cannot use the browser’s back button to go back to the home page. The home page hero image loader keeps spinning. We’ve looked at this and found the following error:

seems definitely related to page transitions as there is the insertnewpage/sliderinnewpage VM332:1 Uncaught SyntaxError: Unexpected token :

(anonymous function) @ jquery.js?ver=1.11.3:2

m.extend.globalEval @ jquery.js?ver=1.11.3:2

(anonymous function) @ ajax.js?ver=4.4.2:283

m.extend.each @ jquery.js?ver=1.11.3:2

m.fn.m.each @ jquery.js?ver=1.11.3:2

slideInNewPage @ ajax.js?ver=4.4.2:282

insertNewPage @ ajax.js?ver=4.4.2:423

The error seems to occur at this portion of the code in the file ajax.js: newHTML.filter(‘script’).each(function(){

$j.globalEval(this.text || this.textContent || this.innerHTML || '');
});

item going into the globalEval function is : {@context View”,potentialAction name=search_term_string”}}”

which is causing the unexpected syntaxError unexpected token :

Hello,

Are you using some third-party plugin? It might be causing a conflict with ajax page transitions, and hence this error happens.

The best would be to submit a private ticket to our support at https://qode.ticksy.com , with a link to your site, WP admin access, and they will inspect this closely and provide help for the problem.

Qode

Hi. I just have updated my site with the lastest version of this theme, including the visual composer and the layer slider plugins, but the visual composer does not work and this notice appears on my WP admin panel: “The following plugins need to be updated to their latest version to ensure maximum compatibility with this theme: LayerSlider WP and WPBakery Visual Composer.” Any help? Thanks.

Hello,

Within the latest River theme version (1.6) , Visual Composer 4.11.1 and Layer Slider 5.6.4 comes included.

That combination is stable and tested with the new WordPress 4.5

Make sure you have those versions, and clear cache upon updates.

We will release new theme update next week, with new Visual Composer and Layer Slider that just came out.

If you still can’t get your VC plugin to work – submit a ticket with WP admin access to our support at https://qode.ticksy.com

Qode

dodoat

dodoat Purchased

Hi, something is anoying me with the single “slug” portfolio.

If I put the name of my portfolio page for the slug, my portfolio page become a portfolio page with the archive template like the blog page design. (exemple: www.john.com/drawings is a portfolio page and i put the slug “drawings”). Then, when i open a single portfolio page and go with the grid button on the bottom, i’ll go back to my portfolio page (great!) that has become a blog designed page (oh no! no grid, no filters, etc).

If I put a name that doesn’t exist for the slug (for example “drawing”), my portfolio page is still a grid with filters and all (great!). but the grid-button in the bottom of a single portfolio leeds to a blog designed page.

Even in your demo, this is sort of an issue i think. Your five-column portfolio page goes back to your 3-column portfolio page et vice versa. It doesn’t seems to be dynamic. Do i have to code it hard?

Hi,

It would be best to open a ticket so some of our developers can take a look at the issue and try to help you :)

Qode

dodoat

dodoat Purchased

I would but my purchase has expired. ..so i will hard code the grid button. Thanks for the answer anyway.

Ok. You are welcome.

aam

aam Purchased

Please make the theme fully support woo-commerce….

Hello,

Thank you for suggestion. We don’t have WooCommerce support on our to-do list for now, but we might implement it in the future.

Qode

I have a pre-sale question: is it possible to transition a page over another page? So for example, the current page doesn’t slide out until the new page is sliding in?

Hello,

Unfortunately, we haven’t included such a transition. Available are Up/Down, Fade, or Left/Right transitions http://screencast.com/t/D9nGOeVw

Qode

3best

3best Purchased

On the sidebar, i have “Search” but i cant translate it. I have “search here” placeholder, from where can i translate it?

QODE

QODE Author

Hi,

You can change the placeholder in this file wp-content\themes\river\js\default.js http://screencast.com/t/FapHFoYQX

after changing, you should minimize default.js using this site : http://javascriptcompressor.com/ .

and with that minimized code, overwrite current code in default.min.js file (wp-content->themes->river-> js)

Qode

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