36 comments found.
Put in a support ticket because the demo importer is not working.
You will get reply from our team.
I got one but it wasnt very helpfull and totally ignored the actual issue, i have send over some screenshots to show what the actual errors are.
Please give the ID.
2953581
Unfortenately still no solution after 5 days…
You will get the reply soon.
no reply after 5 days now…
still awaiting for a reply
Still no update, i am currently waiting for more then 2 weeks already just to get some demo content imported.
Hi, You will get reply soon. I contact with support team. Thanks.
Still no reply…..
And again still no reply
Hello,
Do you have online payment option, like stripe. So customers can book classes online?
Thank you
Hi, You need to just online payment plugin install. Thanks.
FAKE waste of time and money
Please send details via our support center. Or if you already have id, please give it.
is thes theme work right to left???
No
Dear sir / madam, a few weeks past still no refunds have been made. And also received no response from you. This is just not normal and I advise against anyone doing business with you. You are certainly not professional. Money refund again please ticket number:# 2610632
Still no money back this is not doing business, very bad company
Dear sir / madam, a few months past still no refunds have been made. And also received no response from you. This is just not normal and I advise against anyone doing business with you. You are certainly not professional. Money refund again please ticket number:# 2610632
Still no money back.this is not doing business, very bad company.
Still no money refund! Still no money refund! Still no money refund!
Hi, You will get reply from our support team.
I am requesting a refund under category “the item is not working as described” the demo content xml is not working. Please refund the money
Still not a refund of the money!!!! Please refund the money a.s.p
Hi, Please send us a support ticket with details. If our support team can’t solve the issue, you will get the refund for sure!
It has now been 25 days since I created a ticket. It is still not resolved.I am requesting a refund under category “the item is not working as described” the demo content xml is not working. Please refund the money. Please refund the money!!!!!! Ticketnumber: #2610632
It took too long for the solution. So it is no longer necessary. Please return the money. Ticket number: # 2610632
Dear sir / madam, a few weeks past still no refunds have been made. And also received no response from you. This is just not normal and I advise against anyone doing business with you. You are certainly not professional. Money refund again please ticket number:# 2610632
Hi, We are sorry for the late. You will get the reply fro our support team.
Dear sir / madam, a few weeks past still no refunds have been made. And also received no response from you. This is just not normal and I advise against anyone doing business with you. You are certainly not professional. Money refund again please ticket number:# 2610632
Still no money back this is not doing business, very bad company
Good afternoon, the “import demo” is not working. It relays 60+ errors “Failed to import” for example: “Failed to import gallery_categories carousel”
How to fix this? My ticket nr: #2610632
I am using WordPress version 4.8.15 and my plugin versions are:
Charitable V 1.6.45 Rochester Importer V 1.0 Slider Revolution V 5.4.3.1 Template Core V 1.0.2 The Events Calendar V 5.2.1.1 WPBakery Visual Composer V 5.1.1
With regards, Rijschool Hilversum
PS I also tried plugin version 5.2 Visual Composer
Manually import failed also because the download files is missing the content WXR / file.
I cant find it anywhere in the download menu of this template…
Please send us a support ticket. Our team will help you.
My ticket nr: #2610632
You will get the reply soon.
I am requesting a refund under category “the item is not working as described” the demo content xml is not working. Please refund the money
As i am looking to buy theme, in which, i can get applications of online calenders, to be used by driving instructors, office staff and learner drivers, to book driving lessons from my site and i can allocate to my any driving instructor, u can say, managing my driving school, with franchise features in it. If i buy this app, will it be ok, to mange and customise, for my driving school, because driving instructors, my office staff , and potential students for car learner drivers will use it, with their rights and permissions. .as got too many issues, managing, manually. u can see, my school site, https://www.raradrivingschool.co.uk/ and one location , out of my other locations, https://www.raradrivingschool.co.uk/where-to-find-us/watford , so please tell me will it be ok for me? Also, once it integrates with my site, can i offer my own app of this with my own logo on App store or Google play store, to download app by office staff, driving instructors and pupil wishing to take driving lessons? Appreciate reply
Hi, Please check our live demo. You will get the same feature for your site. Also, there is no app related with the theme. This is an WordPress theme.
Looking theme for UK based driving school, which got features,CRM,for my following locations of my driving school. 1. https://www.raradrivingschool.co.uk/where-to-find-us/watford/ 2. https://www.raradrivingschool.co.uk/birmingham 3. https://www.raradrivingschool.co.uk/driving-lessons-instructors-luton/ 4. https://www.raradrivingschool.co.uk/driving-lessons-instructors-borehamwood-rara-driving-school/ 5. https://www.raradrivingschool.co.uk/driving-lessons-instructors-stevenage-rara-driving-school/ 6. https://www.raradrivingschool.co.uk/driving-lessons-instructors-leeds/ 7. https://www.raradrivingschool.co.uk/driving-lessons-instructors-bradford/ I want to manage front end for UK driving school students, to book their driving lessons, on required dates and times, on a calendar, hour to hour slots, or 2 hour slots. It will be different number of instructors for different location. The online calendar of office staff, shall be able to have 2 way synchronization, with google calendar of each instructor. Whereas the calendar available to front end customers, need access in office, I need that all bookings come to office staff and they can allocate booking to different instructors depending on postcode proximity, availability.Driving instructors shall have their own login and can see their personal students only and can create,edit and delete the lesson bookings. Can I use this application for my above requirements with or without customization.
Hi, You will need to use plugin and need customization.
TICKET #2488662 check this and update me about my refund your theme is in complete
We will check the ticket.
Wrong import demo content (Ticket #2488046). Please provide me the solution.
Hi, Please give your support ticket ID. Also, here is EID vacation. For this, you will get slow response for next few days.
I have given ticket id above (Ticket #2488046)
Thanks, you will get the reply.
Hello,
Please refund my amount. I had already paid hefty fine to my client for not completing the project on time due to your theme problem. So, I don’t want to spend more time. Please refund my money.
Thank you
Hi, You can send the refund request.
I cannot import demo content. I created a ticket for this issue 5 days ago (Ticket ID: #2446807). But the problem has not been solved yet. I want you to refund.
Hi, Please check the reply.
hi, i checked your replay 4 days ago. you just asked WP panel login info. I also sent login information but I did not get an answer for 4 days. I don’t think this problem will be solved. I want you to refund.
Please check the reply.
Please check the reply too.
theme works properly, thanks for your help.
You are welcome!
Demo Data not imported please provide me the solution of this Error (This does not appear to be a WXR file, missing/invalid WXR version number) i,m really disturb with using your theme
as soon as possible please provide the solution
?
Hi, Please send us a support ticket. Our team will help you.
which support ticket?
Discussion on Rochester – Driving School WordPress Theme c01bef17-5cfd-40b5-b7cd-c7c273cd1af3
i need solution
how bad your services 2 days i,m waiting
Hi, Please send a support ticket via our support center. Our team will help you. If you already have one, give the ID.
which id or where we found ticket number
You can get it from your email or you can login to ticket system.
TICKET #2488662 check this and update me about my refund
Installation questions:
İn uour installation Docu: http://templatepath.net/documentation/rochester/You have provided as requirements info: - WordPress Latest Version - PHP 5.4 - mysql 5
Here on Themeforest you have provide the info: - Software Version WordPress 5.3.x,
So does whith which WP version it is complatible ? Also php 5.4 is outdated, so does it run fine also with php 7.2 and 7.3 ?
I have read here in the previous client messages that there some issue on importing the demo content. So please let me know and give me the the required update.
Thanks and kind regards
Hi, Please send details vai our support center. Our team will check the issue.
Wh you doesn’t give me concret answer for my question ? I also have open a support Ticket 2 days agao und you still doesn’t answer my question !?
It was a mistake to buy your template, it does’t work properly and poor support.
Please refund !
You will get the reply soon.
Please refund the money back, nothing is working on your temlate correctly
Hi, Probably you got the solution. Please give reply to the ticket.
I have read your Ticket, please refund. Nothing works as it should, as you can. Nothing works as it should be, I decided on the porto template so refund !
Hi, If you not yet got the reply, give the ticket ID.
Please refund the order, i didn’t use your template. It has got to many bugs
After 1 month trying to solve this TICKET # 2302764! I want the return of the product, how do I do it? If yes, you answer me here. Greetings
Hi, Please send a refund request.
Wrong import demo data ( TICKET #2300119 – help please
can the author reply please what type of support is this
Hi, You will get the reply.
Please why are you like that if you don’t want to support me you refund my money
Hi, Please check the reply.
I have reply you can you reply back please i need the demo content urgently please
Wrong import demo data ( TICKET #2217194 – help please
You will get the reply.
You replied, but there is no solution – the errors are the same…
Should I wait for a solution to a problem or return money for a template?)
PS: I duplicate the message here because there is no answer to the ticket
PRIVATE TICKET #2118565 Please respond to this ticket. I cannot install the theme, getting several errors. I downloaded the updated files that you provided but still have the same error. I need to get this resolved soon or need a refund.
Hi, You will get the reply soon.
When??
No response from you so I have to unfortunately request a cancellation.
This theme is not supported by it’s author. Theme looks great but there is no support. I would think twice before purchasing. I have requested a refund due to problems with errors while trying to install and no response from the author.
hello, like the others in front of me I need the demo data.
The ticket has already been opened but unfortunately the answer is missing. Since I do not like to rate this product as bad, I would like to ask you to follow my request. My ticket number is #2023002
You will get the reply.
So, the last reply is already over a week ago. Is that all? I gave you the site information to fix the problem, that apparently already exists for a while, but nothing happened.
If you didn’t get the reply, please give the ticket ID.
Here is the ticket ID: 2024369
You will get the reply.
It seems I am not the only one having trouble setting up arlington import for demo site. Please fix this ASAP. I have already left a private ticket but not received a reply! PRIVATE TICKET #1935093
You will get the reply soon.
It’s been over 4 days since I left the ticket and no reply? All I need is the demo data?
Please give the ticket ID.
I bought this theme for my client from theme forest 2 weeks ago, Data of the theme could not import . I wrote 3 tickets to the author he didn’t bother to respond. After one week i informed theme forest to resolve the issue or full refund but no reply from them so far . theme forest should remove these kind of author who don’t respond the clients. I am still waiting let us see how long my client has to wait ….....
Please give your ticket ID.
PRIVATE TICKET #1882202, PRIVATE TICKET #1883745
required plugins arlington could not find it.
You will get the reply soon.
Hello mate no reply yet , It has been long since i bought this theme. I cannot wait for you more full refund plz.
