188 comments found.
Some days ago I sent a Request support because I insttaled this theme the on my site with WordPress 5.2.3 Some times when I edit some features lost such as the Sections on the “One Page Settings” or the Icons don’t appear/disappear on “General Settings” > “Footer Settings” > “Social Icons” > “icon”, “App Presentation” > “Features” > “Feature Icon”.
This is frustrating, edit the page to view the lost section, or Icons disappear.
My question is, has a version that resolve those issues ?
Please mail.us your issue with wp admin details at email@example.com
hello sir I do not see as in the demo .. please help me to fix it .. I just need to be exactly the same as the demo only that .. I will send an email with wordpress login information
Our support team will reponse you on mail.
thank you sir, very helpful
Also is there a way we can add Menu items in Footer in RocketApp Theme ?
Please mail us your issue with wp admin details at firstname.lastname@example.org
Can We have SUB menu using this theme .. I am trying to have page under Main menu
About Us—> Team (below about us page)
Your quick help and response will be appreciated.
Thanks in Advance
Please mail us your issue to our support team at email@example.com
I can’t get the demo to import on any of them. It just breaks my site everytime.
Please mail us wp admin details at firstname.lastname@example.org Our support team will fix your issue.
The “How does it Work” page does not show the views navigation and arrows used to describe the image
1. The “How does it Work” page does not show the views navigation and arrows used to describe the image 2. The nav bar does not work when the page is resized or viewed on a mobile device
when i open website on a mobile device, the nav bar does not work anymore
Just installed. I’ve imported demo settings and the xml but I can’t get it to look like the demo page. I’ve emailed you with Admin account credentials. Please help.
Got your mail support team will response you ASAP
just noticed that when viewing mobile page a mobile menu doesn’t hide .. rather showing over page text .. can you please check? Thank you
Please mail us wp admin details at email@example.com
No update since 2014? WP 5.0 compatibility?
Soon we are going to update this item It will take few days
Yes this theme is compatible with 5.0
few days was written 4 months ago
Now it will be few days .
Hi we installed your tpl. All ok, but mobile version has an error (tested on iOS iphone X). When you scrool down, the right menu enties remain overlayed over the page.
Can you tell us how to fix this bug?
Sorry, i wrote left, the menu bug is intended on the RIGHT. The menu on the right (previous post updated).
Please mail us your issue with wp admin details .your issue will be added in a queue and will be resolve within working hours.
Hi, we mailed you to firstname.lastname@example.org our wp admin login details.
Thank you for your support, Attilio
Thanks Thematicwebs Team
Probelm solved, very well. Next time please advise us that you will erase all the enviroment so we can take a last-minute-backup. Thank you!
is this template still alive? No updates in 2 years!? Submenus are not working ..
An update of this theme will be available in few days. If you are facing any problem, you can contact us on email@example.com
Hi, I have uploaded the theme and I want to import demo settings. When I click “Import demosettings” under Utility section, nothing happen.
Am I missing something.
Just mail your issue with wp admin details at firstname.lastname@example.org
I’m working for a client who’s previous agency purchased this theme for them. We’re making some updates to the theme, but we need the original files and documentation to do so.
We’ve got all of the license information and the purchase code, however because my client no longer works with the previous agency, he does not have access to re-download the files. How can we access these files?
Please mail us your issue at email@example.com
Hi! Is there a good way to upload all of the demo content in the page? I would like to start with what was created in the demo and change out the files. Thanks!
Please mail us your issue with wp admin details at firstname.lastname@example.org
Thanks Thematicwebs Team
Dear Sirs, I want to import demo file, but I get error: Failed to import Media “sliderbg-2” Failed to import Media “newsletter-bg” Failed to import Media “thumb_1” Failed to import Media “thumb_2” Failed to import Media “thumb_3” Failed to import Media “thumb_4” Failed to import Media “favicon” Failed to import Media “main_top_bg” Failed to import Media “banner_device” Failed to import Media “feature-phone” Failed to import Media “ls-phone” Failed to import Media “ls-phone_2x” Failed to import Media “mobile_preview” Failed to import Media “mobile_preview_2”When I check url from media files in XML is really nothing there: http://thematicwebs.ca/demo/wp/rocketapp/wp-content/uploads/newsletter-bg.jpg look: https://vitabits.marcelino.ninja/wp-content/uploads/2017/11/nofile.png
Can you solve please import file?
Thank you, regards
I saw you solved. Wonderful, thank you very much.
Regards, www.marcelino.si team
Hi, We are looking for multilingual support for the website, We are using https://wordpress.org/plugins/qtranslate-x/ plugin to add that support. But the theme options provided in the theme Like App presentation and One Page slider is not getting update to another language.
Hi, The plugin WPBakery Visual Composer is not working. It’s revision Versjon 5.0.1
I’m using WordPress 4.7.2
Please mail us your wp admin details we will update it for you.
I have bought a theme and installed it. Now i don´t know how to find the CodeCanyon Visual Composer license key.
Can you please help me to activate it?
Please mail us your issue with w admin details at email@example.com
I have the theme on my wordpress site and updated a new image for the front header, but it is cutting out part of the picture. I have tried resizing it. How can I fix it to fit the whole picture and move the text closer to it on each side?
My site is www.ApostolicBibleStudies.org