tickera

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156 comments found.

Hello,

I’ve followed previous guidance to change page & post colors, but with no luck. Can you direct me as to where the CSS code needs to be inserted?

Thanks!

Hello,

Sorry for late reply. You can change colors of Rocketick by going to WordPress admin > Rocketick > Colors and change colors over there. If there are no options to change certain parts of the theme you can use this plugin https://wordpress.org/plugins/simple-custom-css/ to add custom CSS

Kind Regards, Tickera Team

The Rocketick theme is advertized as having responsive design however the slider is not formatting correctly on an iPhone5s screen. See the following website: http://dev.2016rnnc.com

Most everything else seems to format okay on a mobile device, just the slider needs a fix. Please advise.

The text formats fine on a mobile device such as the iPhone 5s however ideally we would like to have way to control how “featured image” displays on smaller mobile screens. Is there a simple method of controlling @media or some other way?

At least the theme passes Google Mobile-Friendly test.

You can use background-size property for lower resolutions in combination with @media but still there is always possibility it will look bad on other devices.

So example of that would be

@media screen and (max-width: 560px) {
.slider-background {
      background-size: cover;
    }
 }
But you would need experiment with this one to get desired results. For more information on other background-size properties check out http://www.w3schools.com/cssref/css3_pr_background-size.asp

Kind Regards, Tickera Team

Does it support RTL? Does it support translation?

Hello, It does not support RTL but it does support translation. Kind Regards, Tickera Team

Thank you.

For those asking about custom CSS, try Microthemer plugin by Themeover

I would like to add another custom post type beyond the Program, Speaker, Sponsor. Need one called Vendors. Would you suggest doing this with a plugin like WCK – Custom Fields and Custom Post Types?

8 days and no reply? Please provide better support.

Hello Lance,

Sorry for late reply. I don’t see any problem with using those plugins. Have you tried them, do they work properly?

Kind Regards, Tickera Team

I have not tried using either CPT plugin. Thinking best to ask before creating unknown issues. Thank you for your reply.

There are 2 big bugs with the scrolling on this.

1) If you have no slider at all, the page opens with the countdown timer being half covered by the header bar and no way to scroll up to see it.

2) If you have a slider, this fixes the above issue – but – if you scroll part of the way down (just enough so the menu bar appears) – then click a menu link, it will scroll down too far, and again cut off the relevant content section with the header bar.

Hey,

The Rocketick update is approved. Check it out now and let us know if everything is OK :)

Kind Regards, Tickera Team

Yup, that’s fixed the mobile view :)

Awesome! :)

How can I add a table layout to a page? Trying to use MCE Tables Button plugin however your CSS appears to override.

Lance,

Add this part of the CSS into the last responsive query in /style/style.css. So after this line
@media screen and (max-width: 320px)  {

add this

    .event-info h3,
    .event-info h4 {
        font-size: 20px;
    }

That should do the trick.

Kind Regards, Tickera Team

Still not a fix for the issue. Here are last few lines in /syle/style.css .tickera_additional_info input[type=text], .tickera_additional_info input[type=password], .tickera_additional_info input[type=email] { width: 87%; }

.tickera table { border: 0px solid #585858;}
.event-info h3,
.event-info h4 {
    font-size: 20px;
}

}

I see slider has changed and there are no borders that used to be there, did you remove them? Could you please send us your FTP information to info@tickera.com so we can check out the issue you are having with CSS.

Is there an opportunity to reply to our questions on a more timely fashion? Please try to respond in a minimum of 24 hr. cycles does not seem unreasonable.

Sorry about this Lance, we will help you with issues that you have with this theme immediately. Sorry again for waiting this long.

This one is answered on the other comment you have made.

Kind Regards, Tickera Team

Is there any way to get the Slider Featured Image to be responsive?

http://dev.2016rnnc.com

You can use the background-size property to control the image size in the slider background.

I am not seeing any results from changes to /style/style.css .slider-background background-size Is this the correct property? If not please elaborate. Thanks.

Hello Lance,

We have answered you on an e-mail.

Kind Regards, Tickera Team

rurton

rurton Purchased

The Contact form doesn’t work, though i modificated the line in send contact.php: $to = get_option(‘info@viel-klang.de‘); What is wrong. It always ends with an error and no Mail is going out?!

rurton

rurton Purchased

Homepage: www.viel-klang.de

Hello, Could you please send us your WordPress credentials to info@tickera.com so we can take a closer look.

Kind Regards, Tickera Team

Hola. Buenas tardes. Acabo de descargar el thema ¿Que carpeta en concreto he de subir por FTP (filezilla) a mi hosting para empezar a administrarla – editar la página web que acabo de comprar?

Hi. Good afternoon. I just downloaded the thema What particular folder have to upload via FTP (filezilla) to my hosting to start managing it – edit the web page you just bought? Thank you!

Hello,

When you download the ZIP file, open it and navigate to WP folder and there is another ZIP with a Rocketick theme inside of it.

Kind Regards, Tickera Team

Hi,

The documentation doesn’t explain how to add the slides. I have added them but they don’t show up. Could you please tell me if there is any configuration needed and send the demo content to felipe dot farinon at gmail dot com ?

Thanks.

Hello,

Go to WordPress admin and head over to Settings -> Reading. Make sure that ‘Front Page Displays’ is set to ‘Your Latest Posts. After that just add any slides you want. When you set featured image to the slide it will show up as a background of the slide.

We have sent you the demo content :)

Kind Regards, Tickera Team

Problem fixed, thank you!

You are welcome :)

Hello. Please send me concert XML demo data.

Sent! :)

Thanks much! Are there directions for importing the file?

Just import it as you would any XML file.

If you don’t know how to do that, check it out here https://themetrust.com/knowledgebase/how-to-import-the-demo-content/

Also if the site still doesn’t look like the demo just go to Settings -> Reading and make sure that ‘Front Page Displays’ is set to ‘Your Latest Posts’.

Kind Regards, Tickera Team

Hi,

Is it possible to add several Google Map location ?

Thanks,

Best regards

Hello,

It is not possible to add several locations :)

Kind Regards, Tickera Team

i need a bill for my purchase, where can I get it ? the bill is for Fédération des auto entrepreneurs 4 rue de la mare 78125 orcemont France Thanks

I figured out that the extracted theme manual file isn’t show the picture. where can I find the completed one? (Rocketick)

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