Chimpstudio

Chimpstudio supports this item

Supported

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1158 comments found.

sehnsei

sehnsei Purchased

Hello, does the theme not come with the Nivo and Sudo plugin so the slider can be utilized? I can’t put text anywhere on the slider. Thanks.

It does come with slider wrapped in the package that you download. If you are not able to find slider, please contact support team via item support centre, they will provide you the slider. Thank you

Hi, are there any instructions for updating the theme? I have version 1.9 installed, but the sliders and images are not displaying. http://djdaddywheels.com/

Download the latest zip file for your theme.

Log into your WordPress site.

Go to Appearance > Themes.

Click the “Add New” button at the top of the page.

Click the “Upload Theme” button at the top of the page.

Click the file browse button to select your theme zip file. The button’s text varies by browser. It typically says “Browse…”, “Choose File”, or “Choose…”.

Select the zip file with the new theme version to install.

Select “Yes” from the “Upgrade existing theme?” option.

Click the “Install Now” button. You can also upload latest theme package via ftp, delete or rename the existing theme folder name. That’s it.

Note: Please take a complete backup of your site files folder via ftp/Cpanel before updating.

As i’m not able to login into your support system. (email incorrect for some reason)

I ask my question here.

How can i hide the login in the right top corner of the theme. So that only administrators can see the login. If it’s not possible how to remove it .

Thank you, Best regards,

Hi @MEMT-NETWORK,

Add following code in your style.css to remove links from topbar.

.top-links li a{ display: none !important; }

Is it possible to provide a quick fix ? so the topbar is a menu. That can be changed in the wordpress menu settings. With plugins i’m able to show the menu items only for admins.

Please create a ticket at Chimp Support . Query will be seen and guided there.

I installed the dummy content but there are no images. Advise.

Hi @emptyheadman, Thank you for purchasing our theme, Please be advised We do not provide images with the package. All images have copyright © regulations which do not allow their reuse. Images that come with the theme are dummy images only.

I will be glad to assist you with issue that might arise regarding theme. Thanks :)

Hi ..just purchased the template, got a few questions …is it possible to change the teams the sound cloud and dribble icons that are irrelevant and instead put a youtube icon and link as well as personal website…by the way weird and too bad there is no such thing ..as those are the most importants…thanks to let me know if its possible..Thanks,

Hello @unamprod, Yes you can change it via customization in theme code files. Thank you!

Which Page ??can’t find it …also having a problem with contact form …it says fill all the fields which I obviously do ..but still same error ? any idea .?

Please create a ticket at Chimp Support and provide your url and login details. Issue will be seen and sorted there.

Hi, after update to the latest version displays bad format date publishing in a blog. Where are the contributions can set the correct format? thanks…

Hello @milankamir, Please create a ticket at Chimp Support and provide your url and login details. Issue will be seen and sorted there.

wesbuck

wesbuck Purchased

I was having this thumbnail issue that a few others were having. It places a 120×120 thumbnail after the post content on every post. In single.php there is a line of code cs_media_attachment($post->ID,120,120); that needs to be either removed or commented out. I commented out just in case there was an issue. After changing it to //cs_media_attachment($post->ID,120,120); I no longer have that little thumbnail. This is for anyone who has this issue who wants to fix it

Hi @wesbuck, Please create a ticket at Chimp Support and provide your url and login details. Issue will be seen and sorted there.

hi, I see you have a album widget at the bottom of your from page live demo. May I ask what widget is that?

Hello @mjtribute1, You can configure settings for Albums from:

Dashboard >> Appearance >> Chimp theme options >> Homepage settings >> Home page Album >> Switch On “Show Albums” and select desired category for it. Thanks!

Keichi

Keichi Purchased

Hi. I am having a problem with events displaying in calendar view. It has never worked, and it didn’t really bother me, but now that I want to use Calendar View instead of List View for an event page I have, I’d like for it to work. The calendar shows up on the page, but I don’t see the events on the calendar. How could I fix this issue?

Hello @Keichi, Please create a ticket at Chimp Support and provide your url and login details. Issue will be seen and sorted there.

Hello, I am considering buying this theme although having read through the comments I am wondering if you support WordPress 4.5 and if not is the theme still being actively developed? Thanks, Steven.

Hello, Still waiting for your reply!

The ticket was responded on 26/05/2016. Please check your ticket and respond to support team to get your issue will be resolved.

As I said 6 days ago I can’t log into your ticket system – I think the ticket has been closed!

26/05/2016? the previous reply said you would respond to my ticket.

LAKRUSH

LAKRUSH Purchased

I can’t get the twitter widget to work. I created a twitter app and installed all codes but it just says No Tweet. Any documentations to look up?

Please create a ticket at Chimp Support and provide your url and login details. Issue will be seen and sorted there.

eesyees

eesyees Purchased

Good Day RockIt Now guys, I have had this theme now for a long time and have been very happy with it – there is just one thing that is very irritating – when i write a post – the pictures that i put into the post – get duplicated in a very small way and get placed somewhere on the side of the post. I have updated to the latest version – still no difference when updating new posts. this have been like this for a long time now, and i really want to fix this. Thank You in advance

Please create a ticket at Chimp Support and provide your url and login details. Issue will be seen and sorted there.

eesyees

eesyees Purchased

its says i have already opened a ticket for that purchase code, i need to “click here” and enter my email and password – which i have NO IDEA what to enter there as this might have been. then when clicking on “lost my password” – i entered all the info there – but have been waiting on an reply from Chimp for over 3 months now. please tell me what i should do. Thank You in advance

You need to renew your support license as it has expired. Renew the support license and update your ticket. Support team will assist you with the matter. Thank you

Does this Theme works with WP 4.5?

Hi @ Mozart82. Thank you for your interest in one of our item. Theme is compatible till wordpress version 4.4.2.

before buying can we the menu at the left side somehow?

Hi @ mediamaksuk. Thank you for your interest in one of our theme, Yes, but with a little css tweaks (code modification), you can do what ever you like.

Hi, Google maps dont work on template, i cant put my API from google maps. I need a hand, thanks.

Hi @recitalcl, Thanks for your purchase! This was a change made by Google maps to acquire Google Map API key for Google Maps.

Follow your ticket to get it done on support!

Regards!

My wordpress was upgraded by them to version 6.0 and now all types of issues are happening with my website www.birdiepromotions.com. My slider is no longer working some plug ins aren’t as well too. Please help!

Hi @birdiepromo, Latest version of wordpress is 4.6 whose compatibility is not tested nor advertised on theme forest. See here: https://themeforest.net/item/rockit-now-music-band-wordpress-theme/3278167?s_rank=43. You are requested to use recommended version of wordpress until official compatibility is not delivered on theme forest.

Regards,

Hello! I’m very interested in purchasing your theme. I just had one question for I do so… Is it possible to add a Bbpress forum to one of the layout pages?

anna-smith

anna-smith Author Team

Hi @Rezenx, Thanks for your interest in our theme!

No, I apologize bbpress compatibility is not tested and assured by our team.

Regards,

anna-smith

anna-smith Author Team

Hi @Rezenx, Thanks for your interest in our theme!

No, I apologize bbpress compatibility is not tested and assured by our team.

Regards,

HI, I updated your theme, and now there are [:12000000]2013.01.19.[:UTC1]19.01.2013. in dates, why? Ty!

http://fourtissimo.hu/albums/ep1/

Hi @Fourtissimo, Please create a ticket at Chimp Support and provide your url and login details. Issue will be seen and sorted there.

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