FRESHFACE

FRESHFACE does not currently provide support for this item.

3359 comments found.

URGENT Hi Freshface does your theme support php5.5?

FRESH FACE Please can you help I do not know why my slider isn’t working – I keep installing the site – it works for a little while and then it just stops I really need to fix this if now can you tell me how to use the home page with a different slider

Many thanks in advance

HI Freshface URGENT need your assistance

Hi Perriaqua!

We just created topic for you at our support center: Your topic

Thanks and cheers! :)
—FRESHFACE

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Hello Freshface,

I have received an email on AUgust 29th that there’s an update available. However when I click the link and am redirected to the Envato market I don’t see the update. Only the initial installation download.

I have installed Envato toolkit on my website and that also does not show me an update. How do I proceed and where can I find the update?

Secondly what is new in this update?

Thanks for your help.

I feel like a complete tool, I apologize for this. But can’t find where to post a ticket.

Hi EnginY!

We just created topic for you at our support center: Your topic

Dont worry, you simply 1-click log with your Envato account (click Login at top right corner) and everything is set up for you!

Thanks and cheers! :)
—FRESHFACE

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I’ve posted the info THanks a lot!

Hi,

A few pre-purchase questions. I would like to use Rockwell for a magazine site with many different blog post authors.

1. is there an option in the admin to add an author bio at the bottom of each blog post?

2. If the answer to #1 is yes: Does the admin allow me to upload a photo of each author to be included in the author bio? I do not want to use a Gravatar.

3. Can the author bio include links to the author’s social media with the social media icons?

Thanks for any info you can provide.

Hi bodhitree!

1.) No, but it should be possible with 3rd party plugin

2.) No :(

3.) No :(

Thanks and cheers! :)
—FRESHFACE

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Hi!

Now I used 1.8.6 versions, I need to change the order of gallery’s thumbnails in every post page – example 1 – 50 to 50 – 1. Where is function of theme to find out and do its?...

Thanks for your help…

Hi Designalmic!

Please find line 229 in functions.php:

    $attachments = get_posts($attachment_args);

and change the order here. You can use one of many PHP array sorting functions, which could be found here: http://php.net/manual/en/array.sorting.php

Or you can foreach the array and alter it by yourself.

Thanks and cheers! :)
—FRESHFACE

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not work i think it’s not call that function

1. i change order of image by change argument $attachment_args by add ‘order’=>’ASC’, 2. and un-remark $to_return =’

Post Gallery

’;

but nothing change in the out put

Hi Designalmic!

Thank you for your question! I think you are looking for DESC order. Anyway this is the only function which allows you to order the gallery in the theme.

Thanks and cheers! :)
—FRESHFACE

If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.

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As a fixed theme, how does this appear on mobiles and tablets and how does it relate to googles push to prioritise responsive themes. I bought this theme a while ago but am now loath to use it because of perceived SEO and mobile issues can you reassure me.

Hi TheBevernTrust!

Firstly let me thank you for your purchase! My personal opinion is, that its completely OK in terms of google. From developers points of view, there is no way how could google identify responsive website from not responsive. And also the fact, that your website will look on laptop same as on phone, could be good. For example big group of users (and I’m part of it), prefers to have the exact same look on mobile phone than you have on desktop. So I would feel completely safe and ok in terms of SEO and google positions.

Thanks and cheers! :)
—FRESHFACE

If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.

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What version of Jquery does Rockwell use? Currently a previous webmaster installed a copy on our site but then quit and didn’t leave us a way to update it. I’ve had to use the jquery updater to get some jquery scripts I wrote to work correctly. After the recent wordpress update other things are beginning to break as well. I mostly like the version I have but I’m wondering about updates since v 2.7

Hi there!

Version 2.8 has updated prettyPhoto which is recommended to use due to security issues with later version. If you need to manually update only the files that have changed between v2.7 and v2.8 you can follow our changelog here:

http://prev.freshface.net/file/rw2/wp/wp-content/themes/rockwell/changelog.txt


The jQuery version is the one used by the WordPress core and on our demo it is 1.7.1. It is a common practice to not include your own jQuery but rather dynamically load the WordPress jQuery. Here is the jQuery file from our demo, notice it is located in the WP core files:

http://prev.freshface.net/file/rw/wp/wp-includes/js/jquery/jquery.js


Thanks and cheers! :)

emula

emula Purchased

Hello, when i go into the widget page, all the widgets are frozen and I cannot move them around at all. When i switch to other themes, widget page works as it should. Can you please help?

emula

emula Purchased

Also, the google ads don’t show up in every category page. They only show up in some categories, not all. Hope you can help.

Hi emula!

We just created topic for you at our support center: Your topic

Please post your WP login there, we will take a look.

Thanks and cheers! :)
—FRESHFACE

If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.

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Hi, Does the blog portion of this site come as a part of the template or is it an external plug in?

Hi there!

Thank you for your interest! All layouts from our demo here: http://prev.freshface.net/file/rw/wp/ , including the blog, are included.

Thanks and cheers! :)

i installed the theme and activate and this is appears.

Help me please!!!

Warning: require(/public/sites/www.noroots.nl/wp-content/themes/rockwell/templates/header/.php): failed to open stream: No such file or directory in /public/sites/www.noroots.nl/wp-content/themes/rockwell/framework/theme_init/templater.php on line 86 Fatal error: require(): Failed opening required ’/public/sites/www.noroots.nl/wp-content/themes/rockwell/templates/header/.php’ (include_path=’.:/usr/share/php:/usr/share/pear’) in /public/sites/www.noroots.nl/wp-content/themes/rockwell/framework/theme_init/templater.php on line 86 – See more at: http://www.noroots.nl/#sthash.Ss0H2lCs.dpuf

4074

Fatal error: Class ‘fSLiderManagerSliderfreshcubesObject’ not found in /public/sites/www.noroots.nl/wp-content/themes/rockwell/framework/backend/slidermanager/data-view.php on line 91

Hi noroots!

We just created topic for you at our support center: Your topic

Please send me your WP login and we will take a look.

Thanks and cheers! :)
—FRESHFACE

If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.

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naisch

naisch Purchased

Hello

I installed the theme and setup my site and all worked very good: http://pagesmanager.com

my problem now: the slider shows the same image for every slide! It works the last 1-2 weeks without problems, I added an image url for every slide, because the upload/insert showed me a white blank page when I clicked insert.. So I added an image url…works perfectly…I had/have 7 different slides with different images…but today I loaded my site and the same image for every slide? :(

The titles are correct

what happens and why ? Can you give me a tip pls?

Thanks Andre

naisch

naisch Purchased

I uploaded them here: domain.com/images which made problems, now I uploaded them in a different folder and the slider works again…so own created folders are not the way to go ?

Hi there!

The images need to be uploaded on the same domain and server as your website, otherwise it will not work for security reasons.

Thanks and cheers! :)

Hi! I have a couple pre-purchase questions. Does this theme come with a child theme? Also, is there a page builder included? Thank you!

Hi eeh!

1.) Child theme – no, its not included

2.) Builder – no, there is no page builder :

Thanks and cheers! :">

- FRESHFACE

If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.

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Hello, I just purchased this item, really cool! I’m having problems with drag and drop the widgets (appearence/widgets/) I click on them but there’s no way to drag and drop them. Can’t really do anything on that page. I tried to disable all the plugins and nothing happened, then I tried to switch to one of the default themes and it worked….back to Rockwell theme and it doesn’t work. What should I do?

Hi swexbookingltd!

Firstly let me thank you for your purchase and apologize for any inconveniences. Could you please shoot us email trough our profile page, including your FTP and WP credentials? We will check it and do our best to make it work asap.

Thanks and cheers! :)
—FRESHFACE

If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.

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Hello,

I just upgraded Wordpress to version 4.5.1 and my website has stopped working.

The following error appears:

Fatal error: Can not redeclare get_post_gallery () (previously declared in /home/storage/e/00/e1/inquilinos/public_html/darkside/wp-includes/media.php:3655) in / home / storage / and / 00 / e1 /inquilinos/public_html/darkside/wp-content/themes/darkside/functions.php on line 374

What should I do?

Hi guys…

Client is receiving this error on landing page and cannot get into backend…

Warning: mysql_query(): Access denied for user ’’@’localhost’ (using password: NO) in /home/profitexhaustsco/public_html/wp-content/themes/rockwell_v1.7.1/templates/slider/slider-2.php on line 10

Can you assist please… www.pro-fitexhausts.co.za

Hi kaveshanchetty!

Could you please try to use the 1.8 version? It should work out of the box.

Thanks and cheers! :)
—FRESHFACE

If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.

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Hi guys… Thank you so much for the response… I updated the files, not the folder name, however I am still getting the following error…

Warning: mysql_query(): Access denied for user ’’@’localhost’ (using password: NO) in /home/profitexhaustsco/public_html/wp-content/themes/rockwell_v1.7.1/freshwork/functions/freshoptions.php on line 33

Warning: mysql_query(): A link to the server could not be established in /home/profitexhaustsco/public_html/wp-content/themes/rockwell_v1.7.1/freshwork/functions/freshoptions.php on line 33

Warning: mysql_fetch_array() expects parameter 1 to be resource, boolean given in /home/profitexhaustsco/public_html/wp-content/themes/rockwell_v1.7.1/freshwork/functions/freshoptions.php on line 34

Warning: Cannot modify header information – headers already sent by (output started at /home/profitexhaustsco/public_html/wp-content/themes/rockwell_v1.7.1/freshwork/functions/freshoptions.php:33) in /home/profitexhaustsco/public_html/wp-includes/pluggable.php on line 1224

trying to get my website to look like this

nakedsushi.xxx

www.nakedsushi.xxx

its very confusing after purchasing your theme I want it to look exactly like that do you have any instructions to help?

Hi treyballshard!

Firstly let me thank you for your purchase. We provide theme documentation within themes. I’ll recommend you to check it – you simply set up the home slider there and the home blog category feed, that should be it.

Thanks and cheers! :)
—FRESHFACE

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If I send you my wp admin password & login would you be able to change it around to look like www.nakedsushi.xxx I’ve been trying to change it for hours and cant figure out how to do it. I can even find where the header is to switch the photos or how to change that rockwell image?

Hi there!

There is a documentation in the package you have downloaded from ThemeForest, did you read it already?

Thanks and cheers! :)

I’ve purchased this theme a long time ago, and will be using it again soon. However, I like to know whether your latest release is compatible with WordPress 4.6+ and WooCommerce 2.6.4. Please advise soon. Thank you.

Hi eljkmw!

Firstly let me thank you for your purchase! I’m afraid, that compatibility with WooCommerce is not included. It should be compatible with WP4.6, as we did not got any notice about it.

Thanks and cheers! :)
—FRESHFACE

If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.

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I tried everything but no picture is showing up when I add a new blogpost. What am i doing wrong. When i use an old image, no problem what so ever. I have no problems with uploading. It just isn’t visible. Check: http://www.jorritwoudt.nl/category/albums/

Hi COMNOU!

Please post this question trough the account which has been used for purchasing our theme.

Thanks and cheers! :)
—FRESHFACE

If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.

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o my, i’ll give it a try ;)

JEW1980

JEW1980 Purchased

I tried everything but no picture is showing up when I add a new blogpost. What am i doing wrong. When i use an old image, no problem what so ever. I have no problems with uploading. It just isn’t visible. Check: http://www.jorritwoudt.nl/category/albums/

Hi JEW1980!

I can see most of the images. What I would recommend you is to delete folder wp-content/uploads/freshizer this might help.

Thanks and cheers! :)
—FRESHFACE

If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.

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