Reviews for Roogan - Podcast Theme

Reviews for Roogan - Podcast Theme

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Cart 858 sales
Well Documented

20 Reviews

for Other

I accidently gave a previous negative review which wasn't meant for this theme. I couldn't delete the comment nor make another comment near it to say it was incorrect.

for Other

This is an aweful theme not user friendly at all. the back end is unorganized and hard to edit. i wish i could get a refund.

Author response

Hi,

I'm sorry to hear that you have problems with our theme setup. Please tell us what was the specific that you had a problem with. If you want, you can always ask for a refund by following this link: http://themeforest.net/refund_requests/new.

Cheers,
Meks Team

for Customer Support

Nice template. Needs additional instructions to make it usable.

Author response

Hi idesiredig,

Sorry to hear that you had trouble with our theme - can you contact us via https://mekshq.com/contact#support and tell us bit more about your problem with theme setup? I would like to hear your pain points and help you with the theme setup.

Thanks,
Meks Team

Changing my mind, it is a really good theme and it was my own fault I couldn't get it to work. Simple to use if you follow the directions that they provide, take your time and it will work for anyone.

for Customer Support

The theme was well designed and offers many options for podcast layouts. It did take me a few days to fully master the theme options and documentation was not very detailed, but once I figured it out, I loved working with it.

The best part is the customer support provided by Danjiel. I had an obscure display issue come up on iPhones only that he solved after several tries. I appreciate his tenacity, creative thinking, and excellent customer service.

for Customer Support

I struggled with some user errors when setting up the template, but reached out and they not only responded, they 100% fixed all issues. I truly appreciate this level of customer care and the template itself is wonderful for a podcast.

for Design Quality

A month ago I purchased this product and had issues. I've come to realize that it was my own fault for not following the instruction docs & watching the instruction videos. Thank you team for creating such a high quality product!

for Customer Support

A few words to thank Meks. Besides having a great Wordpress theme, they also give professional assistance.

for Customizability

I'd like to add that the customer support is fantastic! Had an issue and CS helped me resolve it.
Just started to customize the theme and it is s solid and flexible coded WP piece of work. The plugins included in this theme are great, adds to the features, which already are quite high.
Good work on this theme, guys!

for Customer Support

One of the best templates I have worked with. Great configuration, very professional user support. Great job, Gentlemen!

for Customizability

I spend a lot of time finding a great wordpress template for my podcast. This one is just PERFECT.

It is easy to usage, 100% customisable and good-looking!

I'm truly happy of my purchase!

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