This author's response time can be up to 1 business day.
How do I remove the WooCommerce menu at the top of the pages?
you should remove the custom menu widget in the top bar left sidebar on the “Appereance / Widgets” page.
My WooCommerce add to cart button is missing. How do I get it back?
have you set catalog option in the Theme Options ?
I also get the error Warning: array_unique() expects parameter 1 to be array, null given in xxxxxxx\wp-content\plugins\woocommerce\includes\class-wc-query.php on line 395. This error is after updating to woocommerce 2.6, and yes I have installed the latest version of the theme. When will this problem be fixed in an update?
To be complete in the information, it is updated to Woocommerce 2.6.7
And Wordpress 4.6.1
you should write a ticket on our Support Desk as we check directly what’ s wrong with your installation.
Problem is I cannot submit a request, I Purchased the theme 1,5 year ago. Does this mean I have to pay €19,50 to solve this problem?
we are sorry Michel for your experience, but for this kind of error, the only way to solve is investigating on your installation.
Dear Sara, great theme as with all your themes. Especailly the new Nielsen theme and now I’m wondering which one purchase? I have just spent hours going through the different templates.
I love this theme, but i need your dropdown customer filter searches which you’re themes don’t seem to have. I need some custom filters to make it easier for customers to find the right product. As you seem to have experience in creating themes and custom codes, do you have any suggestions?You can see what we are looking at with
It has to be able to be responsive on mobiles and tablets. Which is why i’m leaning towards your new one.
thank you and keep up the awesome work.
you may have that search feature using our plugin YITH WooCommerce Ajax Search, take a look https://yithemes.com/themes/plugins/yith-woocommerce-ajax-search
after last update the theme lost a part of translated lines. I did not understand the probblem, because in PO file every needable string still in hungarian language. But unfortunately at the shop a few translated words are missing. I checked the woocommerce translation too, but the missing translation comes out of Room09.
just write a ticket on our Support Desk as we check directly what’ s wrong on your installation.
Hi Andrea, how can I write a ticket to your Support desk? I see a YITH login screen, but with my login name and password I can’t to enter.
Sorry, I just realised how to make it.
Is the latest version of Room09 compatible with Woocommerce 2.6.7?
an official version for WooCommerce 2.6.7 will be releases asap, anyway you can update the plugin if you need, you should not have any issue.
Does the update also have a fix for the default productreview that’s not working when you use Disqus as comment system for the blog?
Only on iPad the yith woocommerce ajax product search gives an ugly round border. On all other browsers it looks normal (example: http://www.vintagechick.nl/product-categorie/kleding/ ). What custom css do I need to add to solve this problem?
try to put the follow css code on your custom style page:
-webkit-border-radius: none !important;
-moz-border-radius: none !important;
border-radius: none !important;
I tried this, but this is not working (Yes, i cleared all cache . On IPad nothing changed.
Would be nice to get a response.
-webkit-border-radius: 0 !important;
-moz-border-radius: 0 !important;
border-radius: 0 !important;
be sure to put the code in the custom style page.
Just tried it, cleared cache, but same result.
I have some problems with the YIT admin panel. Specifically, I can’t activate/deactivate the on/off checkboxes. Neither i can’t change the typography with another google font.
[Error] The XSS Auditor refused to execute a script in ‘http://www.opticadavidgarcia.es/wp-admin/admin.php?page=yit_panel' because its source code was found within the request. The auditor was enabled because the server did not send an ‘X-XSS-Protection’ header. (admin.php, line 11047)
or a ',' following an array element.
(función anónima) (admin.php:11046)
[Error] ReferenceError: Can’t find variable: thickboxL10n
Código global (load-scripts.php:382)
[Error] TypeError: null is not an object (evaluating ‘a.items’)
(función anónima) (jquery.yit_panel_typography.js:10:139)
(función anónima) (types.js:76)
just write a ticket on our Support Desk.
The latest Wishlist version with Room09 is not working. When I click add to wishlist and go to the wishlist page I have the message there are no products added to wishlist. This Always worked before (please check http://www.vintagechick.nl).
the best way to help you, is that you write a ticket on our Support Desk, if you can’ t, can you tell me if you are using some cache plugin ? If yes put the wishlist page to the exception list.
I think it has something to do with caching. When I am logged in there is no caching and the plugin is working.
When I am not logged in and excluded the wishlist page it is still not working. Guess I have to exclude something more?
Maybe a cookie or something that has to be excluded?
you should put the url of the wishlist page to exception list, what plugin are you using for the cache ?
As told before I put the url of the wishlist page in the exception list. We use WP Rocket (https://wp-rocket.me/) as caching plugin, Cloudflare and Varnish (but last two shouldn’t matter).
So I suggest you to contact the WP-Rocket support as they can guide you to configure the page exception in the right way.
the caching plugin is not the problem. Also when i disable the plugin the wishlist plugin is only working when logged in.
sorry for the late response, anyway we could only help you looking into your installation, you can try to write in this page https://wordpress.org/support/plugin/yith-woocommerce-wishlist or in the end send an email to email@example.com
Hi. Can I ask, what is the latest version of Room09 please? We purchased it well over a year ago, so how can we get the latest version to ensure it has all of the security updates. Thanks.
the last version is 2.2.1.
I found a pretty major issue. The productimages on mobile are not sharp. Also on your demo Room09 site this occurs on mobile. We see more and more mobile visitors, so I hope this can be fixed soon.
with wich device have you see this problem ?
I checked it on an Oneplus X with Android 6 and an iPhone 6. Both the same result.
can you tell me what do you set in the WooCommerce setting for the catalog image size ?
It is the same on different catalog image settings. I tried different sizes (also pretty large ones), but for every setting the same result. besides this it also happens on your own demo site.
Are you planing an update? If yes when? Thanks.
yes soon we send an update for the premium plugins and WordPress 4.7
It sounds perfect. We need that already thanks for the quick reply
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $26
Power Elite Author