Sara_p

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1584 comments found.

hbit

hbit Purchased

And what about WordPress 4.9 support? Still not updated at https://support.yithemes.com/hc/en-us/articles/215945378-Theme-and-Plugin-compatibility-with-WordPress-and-WooCommerce . And Why is the Tyrion theme removed from Themeforest? Guess the same goes for this theme soon because the slow updates and lack of support?

Hi, Room09 supports WordPress 4.9, but we will send a new theme update today (or tomorrow) with the WooCommerce 3.2.4 compatibility.

Don’t worry, we are not going to remove Room09 for the moment ;)

hbit

hbit Purchased

And what about removing the Tyrion theme?

hbit

hbit Purchased

With the latest update the [show_products per_page=”-1” category=”0” show=”all” orderby=”title” order=”desc” layout=”classic” pagination=”0” ] shortcode is not working anymore. With this error in the log:

PHP Fatal error: Uncaught Error: Call to undefined function yit_product_visibility_meta() in /public_html/wp-content/themes/room09/theme/templates/shortcodes/show_products.php:56\nStack trace:\n#0 /public_html/wp-content/themes/room09/core/functions-core.php(72): include()\n#1 /public_html/wp-content/themes/room09/core/yit/Shortcodes.php(2890): yit_get_template(‘shortcodes/show…’, Array)\n#2 /public_html/wp-includes/shortcodes.php(319): YIT_Shortcodes->add_shortcode(Array, ’’, ‘show_products’)\n#3 [internal function]: do_shortcode_tag(Array)\n#4 /public_html/wp-includes/shortcodes.php(197): preg_replace_callback(’/\\\\[(\\\\[?)(show_p…’, ‘do_shortcode_ta…’, ‘

Can this be solved soon?”>

Hi, thank you for the feedback. This problem has been reported by several customers, we are working to solve it and we will send an update soon.

Best regards.

djouija

djouija Purchased

Ugh. Just updated this theme and ran into same cache bug that PonzioPilato had (FIVE MONTHS AGO) and all my custom image background in pages do not work, even after applying his suggestion and editing supersized.css.

Nothing infuriates me more than devs that don’t thoroughly test their products before releasing, especially when it comes to upgrading from previous versions.

Guess it’s back to spending wasted hours trying to resolve an issue that you’ve introduced into my clients site. Grrrrrrrrrrrrr.

djouija

djouija Purchased

Found the issue—Updating the theme somehow changed the background color setting under “Theme Options” -> “Colors” -> “Background” to #FFF.

I’d request that if the “Body Background” is defined within a page, then this needs to take priority over the Theme’s body background setting. Just my 2 cents.

Would surely save other from trying to debug why they cannot see the page’s background settings, and allow certain pages to default to the theme’s background without having this override the customized setting of the page (if set).

Hi, Sadly is not possible to provide technical support here, our developers can help you only checking directly your site and so on. So i have to ask you to open a ticket in our support desk on https://yithemes.com/my-account/support/submit-a-ticket/ Remember to active your theme in this page: http://yithemes.com/theme-activation We suggest to include your url and if possible a temporary admin account on your site (only our developers can view this info, don’t worry) so we can review your setup and help you. Best regards.

tonkat

tonkat Purchased

Hi!

Not work: 1) Layout has gone “call to action” https://prnt.sc/hhnw97 2) Not work upload images for widget (all) 3) Not work shortcode “show_products”

When will it be fixed?

tonkat

tonkat Purchased

Can not install the plugin “Revolution Slider” http://prntscr.com/hi5tzf

Hi,

1) Try to add this css code to your theme:

#sidebar-home-row .span3 { margin-left: 0; }

#sidebar-home-row > div { max-width: 100%; margin-bottom: 10px; -webkit-box-sizing: border-box; -moz-box-sizing: border-box; box-sizing: border-box; }

#sidebar-home-row > div img { -webkit-box-sizing: border-box; -moz-box-sizing: border-box; box-sizing: border-box; }

2) Sadly is not possible to provide technical support here, our developers can help you only checking directly your site and so on. So i have to ask you to open a ticket in our support desk on https://yithemes.com/my-account/support/submit-a-ticket/ Remember to active your theme in this page: http://yithemes.com/theme-activation We suggest to include your url and if possible a temporary admin account on your site (only our developers can view this info, don’t worry) so we can review your setup and help you.

3) You can’t install premium plugins in this way, you need upload them manually. Plugin premiums are included in theme package.

Best regards.

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