Sara_p

Sara_p supports this item

Supported

This author's response time can be up to 1 business day.

1518 comments found.

Where can I find updated documentation?

Still no response!

I’m sorry but i don’t understand, you can find the documentation in the theme folder you downloaded from themeforest.

Hi Sara, i did the last update and the shopping cart has disappeared from the home page?!! please advise!!

Thank you

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

please help

Hi! Im using the theme, but the FAQ page is not working . Looks like a blog page, without filters as before.

please help me, take a look at www.posterit.com.br/faq

Rename the page with faqs, with the s (only the url) :)

Hi there I have a presale question.

Is it possible to edit the multicheckout page to get the “ship to billing address” disabled by default ? So that customers need to tick it ? On your demo the box is ticked by default :( Basically we want the customer to fill out the shipping form fields.

Since you have customized the woo templates will it be possible to “collect the shipping address even if it is not required” ? For example for virtuall items.

I hope to hear from you guys ASAP. I would love to use that theme for our store.

- Is it possible to edit the multicheckout page to get the “ship to billing address” disabled by default ?

Yes

For the other thing, after the purchase we can provide you some edited files :)

Thank you Sara. Is there any chance that i can see the modified checkout before i buy the theme? I can see that an other person has asked for the same changes. Can i see his website maybe ? I just want to be sure that all is working the way we like before we buy the theme.

Just asked to my customer if i can provide you his url, please send me a pm to support[at]yithemes.com :)

Hello, great theme!

I have a small problem… I tried to change the color of the item “Shopping cart items and price header font”. But the color of the text “View Cart 1 Item” in the cart (in the header), does not change

the link: http://intuizionicreative.gotdns.com:8080/vinimastricci/

E’ un errore del tema, lo correggeremo nel prosismo update. Nel frattempo puoi usare questa regola nel custom style textarea:

#header-cart .widget_shopping_cart .cart_label > a > span { color: #fff; }

Hello,

Thanks for this theme, we’ve been using it for quite a while now but we’ve had a lot of trouble with updating Woocommerce and the compatibility of this particular theme. When we update to the latest version of Woocommerce, a lot of things seem not to be in order and parts of our site weren’t accessible anymore. However, we need to update to Woocommerce on short notice, so I was wondering when there will be a new version of the theme available that is compatible with the latest versions of Woocommerce?

Thanks

Please open a ticket in our spport desk.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issue including your WP admin access so we can review your setup and help you.

Hi Sara,

i am looking for the same exact thing like the guy “FashionAndStyle” 2 comments above my comment has mentioned.

How can i get the multistep ” checkbox ” un-ticked by default ?

and how can i get the modified files of you to get the thing done with the “collect shipping address even if it is not required”

Hi, please open a ticket and provide me your ticket number, my developer will reply you asap.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issue.

there you go #40090

I Have an issue where the on-sale icon is distorted on the catalogue page: please see: http://www.kidsdesignerwear.net/product-category/hugo-boss/ Could you help please?

Hi, please open a ticket and provide me your ticket number, my developer will reply you asap.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issue.

For the default payment type icons in the footer we can see their codes (“amazon”, “cash” etc.) in theme options, but how do we see the codes for the rest of the cards? I can see there are many more icons with web inspector.

Hi, this is the list:

amazon, amex, amex_gold, amex_green, amex_silver, apple, bank, cash, chase, coupon, credit, debit, discover, discover_novus, echeck, generic_1, generic_2, generic_3, gift, gold, googleckout, itunes, itunes_2, itunes_3, mastercard, mileage, paypal, sapphire, solo, visa
You can see a preview here: http://demo.yithemes.com/tyrion/shortcodes/shop/

is the last shortcode :)

Thanks for the great template

Thank you for your purchase :)

Hi my site has some updates so is it safe to update?

Woocommerce 2.1.12 All YITH plugins Wordpress 3.9.1

In the next week we will release a new update for this theme so if you want to be sure you can wait few days :)

Do you provide free installation on your themes?

No, I’m sorry, we not provide free installation service. Anyway, if you have any issue open a ticket and provide is your wordpress and your ftp credentials so we can check and help you with the installation process. Thanks

Hello, Is it possible to use in this theme the slider shown on “Bi-Shop” home (home default)? What abot login with socials? Thanks!

No, I’m sorry the Bi-Shop slider is not available in this theme. We will add the socials login in some next update, thanks :)

Hello, thanks for the quick reply. If I bought the slider, would it be possible to use it with this theme? Do you have any ideia when the update will be available? Thanks!

No, i’m sorry, is not possible to integrate the theme from bi-shop to room09, the themes have a different framework and structure and is not easy move a feature from a theme to another.

The update will be available in the next 2-3 days.

have a nice day. I’m using room09 theme. Zoom products is very small. I tried changing the settings of the plugin and did not. How do I increase the rate of zoom ?

Please open a ticket in our support desk. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issue including your WP admin access so we can review your setup and help you.

I activated the other account and i lost this account. So i have a problem at this adress. Bcs, i get error used already this code and i can not take ticket for support. How can i take it? Thanks.

Send me a message to support[at]yithemes.com and provide me your item purchase code, i will provide you your old credentials :)

Hello! I want to know how to activate the previous and next button when opening a product page? Thanks!

Like this the < PREV | NEXT > buttons:

http://www.yithemes.com/live/?theme=room09

You can activate this on Room09 > Theme options > Shop > Product detail page > Show Prev and Next link :)

Thank you Sara!

you’re welcome :)

Hi,

Thank you for your great template,

i’ve got a question about the language in my shop. I’ve allready changed some things. but i cant find the update cart, proceed to checkout, and the coupon. could you please help me how to change this into dutch?

Thank you.

Hi,

Thank you for your great template,

i’ve got a question about the language in my shop. I’ve allready changed some things. but i cant find the update cart, proceed to checkout, and the coupon. could you please help me how to change this into dutch?

The same question for the my account and wishlist and logout en welcome

Thank you.

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

I would like to migrate from Room09 to Bi-Shop…is this easy enough? Or will it corrupt the site when I try it (with irreversible effect)?

Room09 and bi-shop are made with a different framework. You will not lose content like pages or products, but you have to set again sliders, menu and other content. :)

Hi,

When will you update this item details page ?

I’ve seen you released the 1.8 version on the 31th of July but nothing about its compatibility (WooCommerce, WP…), the fixes our the adds…

I’d like to know and I think I’m not the only one.

Thanks.

Hi, you’re right, this is the changelog:

------------------ VER 1.8.0 - Released on Jul, 30 - 2014 ---------------
Fixed: Google Maps urls
Fixed: og:image size
Fixed: Long product title on sidebar
Fixed: Pretty Photo + products gallery
Fixed: WooCommerce Dynamic Pricing compatibility
Fixed: Woocommerce Product Addon in variable products
Fixed: Menu in browser zoom
Fixed: Unset variable on Image.php class can cause problem during file renaming for retina support
Fixed: Contact Form message of errors
Fixed: Contact Form checkbox field
Fixed: Undefined function icl_t when string translation plugin is not active
Fixed: Font size min limit on theme option
Fixed: Detect IE11
Fixed: Incorrect output for target on button_icon shortcode
Fixed: Form billing new account
Fixed: Possibility untranslated string on single product tabs title
Fixed: Show Product and Product Slider doesn't show best seller properly
Fixed: Content is not clickable on woocommerce error box
Fixed: Sidebar wrong position in single product when upsell products are inserted
Fixed: Minicart single and plural label
Fixed: On checkout "shipping to billing" checkbox is always turned on even if the woocommerce settings is not
Fixed: Can't translate label added inside circle in product list
Fixed: Ajax navigation lose plus/minus button after filtering
Fixed: Woocommerce "Ship to billing address" option during checkout
Fixed: Possible Notice in Font class
Fixed: Menu shadow png 404 on console under the Theme Options. The file no longer exists on wp
Added: Support to WooCommerce 2.1.12
Added: Minicart Wpml Support
Added: Woocommerce Visibility Option plugin support
Added: Welcome user box: read user-name from billing information too
Added: Filter for the top bar right widget. Can be put every widget you need. The filter is named yit_topbarright_widget
Added: Filter to move Contact Form in different position in admin panel
Added: Filter for "Return to shop" text on empty cart page. The filter is named yit_return_to_shop_text
Added: Filter to register_post_type inside CPT_Unlimited class, in order to filter the arguments during registration
Added: ReCaptcha system in contact form
Added: Filters 'yit_change_wishlist_label' e 'yit_change_browse_wishlist_label' to edit wishlist labels

Is there a way to have my home “stretched” and the rest of my site “boxed”? I want my home page to have the Home BG Slider layout, and the rest of the site boxed.

Thank you!

Just replied :) My apologies for delay, we’re out of office in this days. I sent you some screenshot to show you how to use custom fields!

Thank you for the quick response! (I’ve had my emails marked as spam before, so I was worried) I used your instructions and now my home page looks great! Thank you :)

You’re welcome :)

by
by
by
by
by
by