Pre-purchase question from someone not very familiar with Wordpress: can I have subcategories under the main categories of the menu?
Yes definitely You can check out our guide on the WordPress navigation system: https://solopine.ticksy.com/article/2724/ you would use the sub menu feature to add your subcategories under the main categories.
Is there a demo content for this theme ?
I will buy it soon but not sure about it.
Yes, if you’d like to import Rosemary’s demo content once it’s installed, you’re very welcome to do so. It would be the same images, posts, pages, etc. as Rosemary’s demo site here: https://solopine.com/rosemary . We have a guide here (https://solopine.ticksy.com/article/2720/) or you could open up a support ticket at our support site (https://solopine.ticksy.com) and we’d be happy to assist.
I’ve purchased your theme and installed it on my web site. After importing demo content, I noticed that It wasnt same as the demo site. Can you help me about this issue?
If the demo content imported but the Customizer settings did not, please don’t hesitate to head over to our support site at https://solopine.ticksy.com and open up a new ticket. We’d be happy to help!
Hello, how can i display instagram feed in the footer like demo?
We have a guide on how to do so here: https://solopine.ticksy.com/article/3821#setup-footer
If you have any questions about this or find yourself with any other Rosemary-related questions, please don’t hesitate to open up a new support ticket at our support site (https://solopine.ticksy.com). We’d be happy to help!
Hi there, I’ve downloaded the rosemary theme and for some reason my headers are showing the same as the rosemary theme and the same with the about me, facebook page shown in the preview on the right handside. Can someone please assist with this? Thank you,
Have you added your own logo via Appearance > Customize > Header and Logo Settings?
And regarding the sidebar, have you gone to Appearance > Widgets and edited the about me widget and facebook widget?
If you’ve already edited these and it still shows the Rosemary demo content, could you please submit a ticket via our support site https://solopine.ticksy.com and include your site URL so we can take a better look at it?
Hi there, I can’t seem to access anything and the theme does not appear the same at all, which I’ve very disappointed in! If I could please have some assistance that would be great!
Are you experiencing trouble logging into the support site? If so, please try using the “Login with Envato” option. This has you use your ThemeForest/Envato username and password and automatically validates the purchase code for you.
If you could then submit a support ticket, we’d be more than happy to assist!
hello I have installed demo content but I am missing “Index shortcode” page under features menu. Do you know how I can achieve the look with category name, view all and articles underneath? I have tried with wp page editor but couldn’t achieve it. thx
You need to use the rosemary index shortcode. We have an article on how to use it here: https://solopine.ticksy.com/article/14196/
If you have any further questions, please submit a ticket via our support site https://solopine.ticksy.com/
Hi, is it possible to translate the theme with LocoTranslate Plugin?
Also I have read on a comment that ‘Read more’ button needs to be translated through code? Is it better to install the Child theme to do that?
Yes you can translate the theme using Loco Translate. Regarding the read more button, this was fixed in an update, so now it can also be translated via Loco
I have tried but it seems it’s not possible? I cannot find the sentences and words to be translated.
If you could head over to our support site at https://solopine.ticksy.com and open up a new support ticket, we’d be happy to help!
Yes, I will do it. Thank you!
Hello, Also the Menu Header is not appearing across the top like the theme shows. My previous menu was appearing across the top and now it only shows an icon to be clicked on and the headers appear….
It sounds like you’re seeing the mobile menu. This will kick in depending on the width of the screen you’re viewing the site on. I’ve just replied to your other comment but, if you’re able to submit a support ticket at our support site (https://solopine.ticksy.com), we’d be more than happy to help.
hi. theme work on php 7.4?
Yes just make sure you’re using the latest version of Rosemary
Is the update procedure the same? Delete folder Rosemary and download new version?
There’s a few different methods of how to update. We have an article here: https://solopine.ticksy.com/article/2795/
If you’re still experiencing issues, please send us a message via the contact form on our profile page https://themeforest.net/user/solopine and include your site URL and wp-admin info so we can take a better look at it.
Which payment methods supported at this theme? I saw it have a shop, but did not see if there is paypal and etc.
do you have more layouts?
The shop you see on the demo site is running on WooCommerce, this plugin supports a lot of payment methods including Paypal.
Pre purchase question – do you do any installs /customisations?
Yes, we do offer an installation & basic setup service for $50 USD if you’re interested. Please note that Envato will also offer a $50 installation service during the checkout process as well, but they’ll just hire a freelancer from their Envato Studio directory. If you’d like to have us install the theme and do a basic setup (for example, if there are elements of the demo you’d like setup or demo content imported) for you, you’d be very welcome to let us know via our contact form here: https://solopine.com/solo-pine-mods/ We would then send a PayPal invoice separately. The installation & basic setup service is in addition to the theme license purchase.
Through our Solo Pine Mods service noted above, we are also happy to assist with some customizations as well. You can let us know what sort of customizations you’d be interested in making and, if it’s within the scope of modifications we’re able to assist with, we’d be happy to provide a free quote for the job before-hand.
Feel free to let us know if you have any questions!
Hai if i had V.1.3 is it possible to upgrade to new version ?
Yes, you should be ok to update to the most recent version of Rosemary. Though please be sure to also update your WordPress version and update any plugins as well. We have a guide on how to update your Rosemary theme here: https://solopine.ticksy.com//article/2795/
Hello, I purchased the template and for some reason when I upload photos they get less vibrant and more grey-ish. Do you have an idea what might be the issue? Not all of them are changing though. Thank you
Sounds strange, there’s nothing in the theme that would alter the images. Could you please submit a ticket via our support site https://solopine.ticksy.com and include your site URL and preferably a temporary admin account so we can take a better look at it?
I love your theme.
I have a question: is it possible to create a contact form that looks exactly the same as the one in the demo?
I have downloaded the contact form 7, but now, what can I do?
Definitely! First you need to get the shortcode of your contact form. Go to Contacts > All Contact Forms, now copy the shortcode next to your contact form.
Next go to your contact page and add a “Shortcode” block to your page, then paste the shortcode into the block.
And that should do it!
If you have any further questions, please don’t hesitate to submit a ticket to our support site https://solopine.ticksy.com
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