Just amazing! Customer support is aces, responses always take less than 24 hours and are spot on. The rep I have dealt with is very knowledgable and willing to help.
Design and functionality is perfect for what I need. Very clean and quick loading times. Thank you Solo Pine!
Hi there, I'm sorry to hear you're having terrible customizing Rosemary as you'd like. The Rosemary demo site (https://solopine.com/rosemary) is created using the actual Rosemary theme, so if you're trying to achieve the demo it's definitely possible. Also, if you haven't done so, please be sure to reach out via our support site (https://solopine.ticksy.com) and let us know what you're hoping to do. We're happy to help! Cheers!
The support is wonderful! I can't say enough about how helpful they have been. And so kind! As a newbie, it gets a tad embarrassing to have to keep asking for help but she has been so accommodating and helpful. I love the way my site looks and I would not have been able to do it on my own! Thank-you! Thank-you!
One of the WORST theme EVER. Everytime there is a Wordpress Update, everything disappeared (from widgets, to my logo to the promo boxes). Happened at least 5 times, then I just realized that it was because of this really bad purchase. Would never recommend it.
I'm sorry to hear about the issues you've experienced!
Rosemary has over 8000 users and we've never had anyone report such issue before, nor have we experienced it ourselves.
You should reach out to us via our support site https://solopine.ticksy.com or send us an email via our profile page https://themeforest.net/user/solopine so we can take a better look at your site and your setup (plugins, server settings etc.), to see what could be causing this.
Did not come with all necessary code (missing style sheet).
It sounds like you're receiving this error message when you try to install Rosemary: "The package could not be installed. The theme is missing the style.css stylesheet. Theme install failed."? If so, this is a common error message when the wrong zipped folder is uploaded to WordPress.
When you first download Rosemary from ThemeForest, it will come all zipped up in a package. You'll want to unzip this first package as it contains the theme, demo files, and other materials. Within, you'll find another zipped folder titled "rosemary.zip". THIS is the zipped folder you'll want to upload to your WordPress.
Please be sure to check out Rosemary's installation and setup instructions here: https://solopine.ticksy.com/article/3821#install-theme
If you're still experiencing any trouble, please don't hesitate to reach out-- we're here to help! We have a support site at https://solopine.ticksy.com where you can open up a support ticket.
Hi Brian, I'm sorry to hear you've been experiencing issues with Rosemary! I can't see that you've opened up a support ticket at our support site (https://solopine.ticksy.com). Please don't hesitate to reach out. We'd be more than happy to assist with any troubles you're experiencing. Also, if you've purchased Rosemary some time ago, please be sure to update your theme whenever a new update is available. As of the last update (version 1.6.2), we haven't had any bugs reported by users. For instructions on how to update your theme, please check out (https://solopine.ticksy.com//article/2795/). Cheers!