Thanks for the nice theme. I hope you will have a solution for this one. When you watch the theme on a ipad and you click one of the thumbs on the about us – you end up in a white screen. Is this a bug?
Thanks for your time.
Hi, the theme does not include any lightbox solution, so you must use an external solution. If the selected lightbox plugin doesn’t work for you then use another – there are lots to choose from.
Ok – would be good for the theme to include a solution for this to make it complete.
I understand, I prefer to keep the theme small, robust and focused on the layout. I recommend a plugin after you install the theme (with an admin notice), but it’s up to you to choose which one fits your needs. If you have a good plugin that you think fits best with this theme I’d be glad to know about it.
First of all, congratulations for the great job!
Some questions before buy it:
1: The theme is compatible with WPML plugin?
2: Is it possible to place a box on the home page (for example at bottom right) with contact information in HTML format?
Hi, thanks for the interest. I didn’t test the theme with WPML, but as far as I know there hasn’t been any problems for users that did use it (it contains a default.po file). You can add whatever elements you may need in the homepage – that leaves you with the task of styling them as you require (in your case it would be a simple position: absolute; bottom: 10px; right: 10px;).
Ok, thank you!
Hi, can you please tell me the optimal image size for quick loading but also to retain a high resolution. Some of the images on my site are very slow to load.
Hi, I used aprox. 1600×1100 compressed JPG images – it all depends on the internet connection and devices you browse with. Experiment with different sizes to find a compromise (that works for you) between size and quality.
I really like your Royal Gold theme and I want to purchase it. Before I do I need to know if it would be difficult to add the Modern Tribe events calendar?
Hi, thank you for your interest. I have no experience with that plugin and I can’t offer support/compatibility for it, sorry.
I am really enjoying RoyalGold and my site is nearing completion.
But I cannot seem to get a Caption to show up anywhere using the Full size gallery or on any of the other page templates. I really need to add a caption on the photos theat is semi transparent. I have seen exactly this on one of the demo/examples online but it is not in the theme example pages when I bought the template from themeforest?
Hi, thank you for your purchase. The theme contains sample data if you are looking for a specific feature from the preview site. All the features can be seen online, please point to the online example page that has a caption on the gallery and I’ll explain things further.
1. This is a page here called “Supersized gallery” – each photo has a title and further text to describe the photo. This is what I want or similar. How do I do this in the RoyalGold theme when I add a page with photos, for example the template “Full Page Gallery”.
Can I do this?
2. Similarly, when I am in the RoyalGold theme and I add photos there is a “Caption, Alternative Text and Description” fields. But I cannot get it to work. What am I doing wrong.
Thank you in advance
(My site www.ChaletLeMoulin.co.uk)
Hi, you are confusing the HTML version with the WP version – they don’t have the same exact features. The WP theme does not currently have support for captioned galleries.
OK understood. For me this would be a great enhancement, because some photos need some simple explanation. But I am still very happy with this theme. Perfect for a holiday rental website
Hi great theme.
But how do i change color beside the ones in Style Settings?
On the Menu there is a hover gray color #ebebeb and i want to change it. Tried in stylecss and could not find it.
And in 360 Panorama is it possible to ad multiply images and make it work that way or does it only work with 1 image where you collect images in one images like in your demo?
And the reservation plugin looks different on my site when put on sidebar then it looks in your demo. Fields for info are small where in your demo they are wide. And can you set email so reservations go to email?
Hi, thank you for your purchase. You can customize any theme element by using the Custom CSS field in the Theme Options panel – of course you need some basic CSS knowledge for this. The panorama plugin uses only one image and it’s up to you to stitch multiple images to a single one, just like in the preview example. As for the reservation plugin try using the theme style: [easy_form style=”royalgold”] like in the demo site.
For any other concerns/questions just drop me a message via my profile’s contact form and I’ll continue support via email.
Why do i get an “no room field = correct that” when choosing anything for reservation? And how do you translate the plugin? I have created the .po .mo file from the plugin (language) and named it easyReservations-al_SQ.mo and easyReservations-al_SQ.po but nothing happens when i upload the file?
Hi, for plugin support please contact the author for more specific details.
hi. thanks. managed to fix it myself . one other question thou. how to make gallery images move to next image when clicking on image instead of just arrows?
Hi, there is no such option but I guess with a little custom JS work it could be done. Try editing code at the bottom of the supersized.min.js file.
On mobile phone like my android gS2 i can not swipe image ether right or left to next image in gallery page. You just have to wait until next images shows up itself. Why this?
And viewing gallery and toggling the menu up the whole footer moves up as well when viewing from phone.
The footer sticks to the Menu Navigation Header. If there is only 1 menu in the menu nav the footer stays in center of picture. And all this is in Phone Android.
The swipe function only work when you swipe below the footer menu which moves to center of screen after you toggle in(close) menu bar. Can you please help fix this.
Hi, please forward this concerns via a message on my profile’s contact form and I’ll ask you to send me some screenshots via email. Thank you.
A few questions:
1. Is it possible to change the with ratio of picture/text on pages (currently its around 70% picture and 30% text, would it be easy to say make this ratio backwards?) or have the a page without the big picture/gallery.
2. I noticed on the demo, the top page shows off the 360 panorama but all of the blog posts only have picture galleries. Is it possible to have panoramas in the blog posts instead? (with the same layout as the demo; working panorama on left side that can be changed to full screen with click on the expand button)
3. I like how the menu tucks away; if I make the logo smaller, will it tuck away even more (will the logo container box get smaller if i use a small logo?)
4. What is the pagination like if I have many posts?
Hi, thank you for your interest – here are my answers to your questions:
Hope this helps.
Great theme, congrats!
I have a few questions:
1The left menu, has a second and third drop-down menu? Do you have any real example?
2Could I use an embeded google map instead of an image for the contact page? And then, can I disable the map in the right bar?
3Are fully customizables the sidebars?
4Cam I add easily (via coding) a booking form box in the home?
Hi, thank you for your interest. The menu can be nested as you prefer, sure (no current preview for it sorry). The contact page cannot contain a Google Map instead of the big full-page image, just the small one in the content area (that can be edited, yes). The theme does not have any special sidebar – the area on the right is the main content area which can be edited of course. Not sure what you are looking for regarding the booking form, but with enough coding experience you can do pretty much anything (check out the Book room page). Hope this helps.
i’m echoing the above comments – great theme – well done. However when trying before buying on an iphone 5 ios 7, when clicking “book room” nothing happens, Until user manually closes menu and only then the content in this case “book room” form appears. In effect the page wont scroll to the page content unless the menu nav is closed manually. Could you let me know if there is a setting in Admin that will fix this or have i found a fault that you can fix? if so then consider another purchase. Thanks Neil
On ios7, the swipe functionality in the slideshow (about us, book room) works great but it is not allowing scrolling functionality at all. Is there any possibility to allow scrolling up/down in the slideshow. Right now the page content is invisible to the user unless they minimize the menu or they scroll up/down on that menu. We have tested it in android, and the scrolling on slideshow works but not on ios7. Please let us know, if this issue can be resolved.
Hi Neil, thank you for your interest and feedback. Can you try accessing the preview site directly so you can get rid of any iframe issues: http://cerchez.com/royalgold/ I haven’t received complains about this from any of my other clients. Thank you.
Hi, we removed the iframe and also did this again with the link you have supplied. same issue im afraid could you check on an iphone, ios 7 i think the issues is a genuine one. thanks for the response.
Can you confirm it works on a simple page like http://cerchez.com/royalgold/about ? It may be an issue with the panoramic plugin viewer.
Hello and thanks again and the same scroll issue is still there and maybe pano/slide show related – agreed
Alright, thanks for reporting this – I managed to add a fix to the issue (it’s related to the background image pano/slide). Tested the homepage on iOS and all should work fine now (please clear your cache before retrying).
Hi, the only pages that work for us are the ones without a slide show. in short we still have the same problem. Are you sure your checking this on the same device and OS as us? we appreciate your attention on this – thanks Neil
Works fine for me, of course I can never be 100% sure because I don’t have your iOS device in my hand to guarantee it – but it works for all the pages. You are more then welcome to send me some screenshots via my profile’s contact form and continue this testing session via email. Thank you.
Ok i just checked on partners iphone 4s works fine.
The issue it seems is only on iphone5 ios7, please check this on the friends, colleagues actual device with stated issue so that we can all move forward on this
Could i send a video of the physical issue? Im surprised nobody else has encountered this.
Hey Neil, like I said you are more then welcome to send me some screenshots/videos via my profile’s contact form and continue this testing session via email. Thank you.
are you making customisation? Or can you advice for someone else? real estate Broker site in 5 languaes, search by Price, Location, estate type, Region and some other…if possible a mix sales + Rentals
thanks in advance
Hi, this is not a Real Estate based theme. Please search here: http://themeforest.net/search?utf8=%E2%9C%93&term=real+estate
Can this theme’s reservation form be integrated with ReservationKey.com’s system?
Hi, I don’t know about that reservation website and I haven’t tested the theme with any of their features – I guess the answer is no.
I like the the theme, but it seems to have major problems in IE8.
I went through all the pages on your demo, and those are displaying broken, with no styling or other issues in IE8:
- home page
- contact us
- book room
- full page gallery
Any feedback on that?
Hi, the theme does not and will never support IE8 – you can see that in the sidebar properties here on TF.
Oh, alright, missed it. Thanks. Can’t buy it then
All the best.
Hi! looking to buy this theme. is there a way to remove the white background of the menu and just have the menu text floating against the background of the site?
Hi, not really because that would look really weird from a design perspective. You can always customize the theme further with Custom CSS or by creating a child theme if necessary – that’s up to you to decide.
very nice, I like this theme and am about to buy it. Just before, I would like to know if it’s possible to reduce the width of the big background picture ?
Many thanks for your help
HI, thank you for your interest. The background picture covers the whole page background – you have the option of increasing the menu and content width, but the image will still cover a large portion of the page viewport. Hope this helps.
CAn this theme handle 360×360? Left & Right “AND” Up & Down?
Hi, the theme uses the 360° Panoramic Viewer – WordPress plugin which supports 180/360 images that can scroll only left and right.
Hi! Great Job!
I need the content-box on the left and menu on the right side, how can I change that?
Hi, thank you for your purchase. You’ll need to massively modify the style.css (preferably in a child theme) and change the positioning of the 2 containers. You should also know support is offered only for theme issues and not for customization tasks.
When you are going to make the next update 100% compatible with WP 3.9? Thanks in advance!
Hi, the preview runs on WP 3.9 and works fine – have you encountered any issues that I don’t know of? Please drop me a message via my profile’s contact form and I’ll take a look ASAP. Thank you.
No, I have not detected any problems. I have just asked you to make sure. Thank you very much for your answer.
Hi. before I buy – 1 – can i make scroll auto start?
2. Can the menu background be changed with a image?
3. Is WP Visual Composer compatible?
4. Do you keep this them updated? I see it says 3.9 but your last update was Feb.
5. WHat is 360 code becomes outdated?
6. Do i have content page width options and alignment options – like middle content?
Hi, here are my answers to your questions:
When there is no content on the page (like the full background gallery), the footer is floated on the middle of the screen on mobile devices.
Hi, thank you for your feedback – an update will be available ASAP with the fix (already pushed it, waiting for ThemeForest reviewers to approve the patch). As you can see on the live preview, the issue should be solved now, after a full browser refresh.
Could you please provide me with a list of the updated files?
The only modified file is style.css.
Thanks for the quick respond.
I really appreciate it
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