Discussion on RoyalTickets - Events Booking WordPress Theme

Discussion on RoyalTickets - Events Booking WordPress Theme

Cart 218 sales
Well Documented

FantasyThemes supports this item

Supported

This author's response time can be up to 1 business day.

193 comments found.

Hi I am about to buy this theme, but i need few questions which i didn’t see in documentation of theme. 1. How do i install this theme and its demo content or pages, 2. can i use paystack as a payment method in my country Africa?

Hi,

1. The heme has one click demo install option.

2. Right now the theme has only PayPal, Stripe and Payfast but we do offer custom work and we can integrate Paystack for you.

Hello, I have a question, can I install a different payment gateway than the ones that it incorporates? I am from Chile and these catwalks are not used much in this part of the world

It is not possible to install but it is possible to integrate but you need to have PHP knowledges and how to work with API’s. I can do it for you as custom work abut it will cost. If interested contact me by email m[at]alexgurghis[dot]com

Is it possible to have affiliate links such as ?myname123 which give the affiliate say 10% of event cost and also gives the customer a 10% discount?

Hi,

The theme doesn’t have this feature but it can be integrated.

How can I integrate it?

It requires PHP knowledges.

can I use paystack or flutterwave as a payment gateway

Hi,

Right now the theme has only Stripe, PayPal and PayFast but we can add any gateway you need. It will be custom work and will cost extra.

How much will it be whats your contact details? Email number? I need to reach you so we can proceed

please i cant find “login” for organizer there is olny register

Hi,

It seams you have the “Anyone can register” option unchecked. It is in Dashboard -> Settings page

I have few questions to ask before purchasing it

1. When attendee click event, can i make the ‘event poster’ shows without putting it behind the font? https://preview.themeforest.net/item/royaltickets-events-booking-wordpress-theme/full_screen_preview/26296606?_ga=2.229109532.1682831776.1668136207-469034019.1665602972&_gac=1.229327726.1667287231.CjwKCAjwh4ObBhAzEiwAHzZYUz-UA8ELH3iQBqwF6zRjUpUZIzZoh0-yNDHSiGxV4HVsvs8BFzxUSBoCwzUQAvD_BwE

2. Can each organiser ask for different attendee detail? Meaning organiser A, ask for certain detail. But organiser B, ask for different attendee detail..

3. How does refund works? And how do i know how much to pay organiser?

Thats all for now.

Hi,

1. Yes, it is possible to modify the page to show the event poster.

2. No, as it is now the theme doesn’t have this option but I do offer custom work if you need.

3. There is no automatically refund function from theme but it can be done from the payment gateway service like Stripe, PayPal or PayFast.

I’m interested in purchasing this theme for an events marketplace. I don’t want to sell tickets on there though, is it possible to disable to tickets functionality and allow vendors to link elsewhere to book?

Hi,

It can be done with a minor change in code. I can assist you with this.

Please check the ticket, re additional comments. it’s been two weeks

Hi!

Can I integrate Viva Wallet’s payment gateway into the sales system? What is the deadline and what is the additional value for this customization? Do you offer any support to add some custom modifications?

https://developer.vivawallet.com/apis-for-payments/

Hello friends. Do we have any news? I look forward to being able to buy the site and work with you on this customization. If necessary, we can agree on a monthly amount because I have some investors in this project, which will be for luxembourg.

Hi,

I sen you an email to davidmatos_@hotmail.com but it seams you didn’t get it. Please send me an email at hello@fantasythemes.net and I will answer to you right away.

Or if it will not work we can ry the gmail: agurghis@gmail.com

No support on item, I have submitted a ticket days now without a response

I answered o your ticket.

please check the comments made. it is very time sensitive

Qr scan does not work. When i try to scan wr from ticket it doesn’t take me to the site. am i doing this wrong? it just takes me to a google search

noted, thank you. Done.

Hello I submitted 2 days ago ticket #36877 no response

Hi,

I answered to your ticket

i cannot find attendees section for ticket validation

Hi,

It seams the attendees page is missing. Go to WordPress Dashbaord -> Pages -> Add new page and select the “Dashboard Registrars Attendess” template.

If you need help you can open a ticket on our support center (https://support.fantasythemes.net/) and send login credentials and we will add the page.

My settings page is looking like this https://ieventtixx.com/wp-content/uploads/2022/09/Settings.png

All the other pages are fine. Please help me fix this page.

Hi,

Please open a private ticket on our support center and send login credentials to investigate the issue: https://support.fantasythemes.net/

How can I change the payout method? I just need Paypal and ACH Bank Deposit.

Hi,

You can activate/deactivate payment gateways in Dashboard -> Events -> Settings -> Payment Gateways. There is no Bank Deposit option.

I have raised a ticket for more than 24 hours with no response

Hi,

I answered to your ticket.

But the problem remain unsolved, kindly check my response to your reply please. Thank you

Urgent assistant check my ticket #36480 and #36474

I answered to your tickets.

Wordpress admin menu gone can you help?

When I try to login with my admin account it didnt show the wordpress admin menu

heyyylook.com

Hi,

Your support has been expired.

How to validate Attendance ? i couldn’t find Attendance menu in the dashboard.

Welcome

Urgent assistant needed, my ticket number #36586

Hi,

I answered to your ticket.

I asked for support in our email “thread” almost 2 months ago with weekly or every two weeks reminders and no answer. There are some theme bugs that I need to fix. Can someone please help???

Kindly attend to #36144

I have a show today and i need to edit the tickets. This is very urgent pleaseeeeeeee

urgent please

36144

The issue was connected with the website’s database malfunction. Same issue keeps recurring.

Menu gone again

I answered to your ticket

by
by
by
by
by
by

Tell us what you think!

We'd like to ask you a few questions to help improve ThemeForest.

Sure, take me to the survey