hi, i can use woocommerce plugin with your theme, but i have some errore with this plugin on your theme, if it’s possibile to install on your theme other eccomerce plugin?can you tell me what plugin i can use for it?thx,
Unfortunately, the theme does not support the plugin. You may want to take look our RT-Theme 17 http://themeforest.net/item/rttheme-17-responsive-wordpress-theme/2703099 that does support.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
it is possible to insert the post of a category in the Home Page Contents?
If you would like to receive support, please post your questions on our forum at http://support-rt.com
You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait.
I love this template.
I previously had this template on Joomla and today purchased it for Wordpress, which I must admit I haven’t used before, but I am willing to learn just so that I can use this template. :o)
I have installed the latest wordpress and uploaded and activated the template, but it doesn’t look like the live demo.
Can you please help a long serving fan?
Please follow the instructions inside the documentation file. You can find the file by downloading all files zip.
Hi, I’ve crated a post on the support-rt site but had no comments or help. I now have a template which doesnt look the way it should. Can you please help? Thanks, Stef
I am very interested in your theme. My clients are in need of a site that they can sell clothing BUT the trickier part is they want to have a Dress Rental section that is automated and will allow users to pay for and book dress rentals. Could your theme accomplish this?
The theme does not have a payment module on the product showcase. You may want to check http://themeforest.net/item/rttheme-17-responsive-wordpress-theme/2703099
Hello, I purchased this theme some time ago and now my client would like it to be responsive to suit mobiles and tablets. Is there an update with this feature OR could you let me know how much it would be to create the new CSS?
I don’t have plans to make this theme responsive. You can maybe take a look to my newer themes to upgrade the old one.
Hello, thanks for the reply. I don’t really want to upgrade to whole new template but would the responsive CSS from one of your new templates be a good starting point for this theme? If not can you let me know how much it would be for you to create responsive CSS for this theme (13)
Thank you for your help
You can upgrade to RT-15, RT-17 or RT-18 which uses same custom posts types. But you’ll need to assign your images to products or portfolios
Hi again, do these templates (RT-15, RT-17 or RT-18) use the same shortcodes as the ones in RT-13?
I have installed a theme switcher so that a user on a mobile sees a responsive site BUT the shortcodes obviously don’t work. If any of the themes above have the same short codes then that would hopefully fix my problem.
thanks for your help
No, They’re not using same shortcodes, similar but not same.
+1 for making it responsive. I prefer the design of this theme. I also like the accordion slider and don’t think the others have that feature?
Thanks for the feedback! I’ll think about it.
I am planning to purchase this theme. I have one questions. Is the background image customizable?
Yes you can customize the background image / color.
Please feel free to ask if you have any further questions. Thank you for interesting in my themes.
I have four customers who loves this theme and two old customers who wants it responsive. This theme is fantastic and NEED to be responsive!
Thanks for a great job, now its time to upgrade it!
Hi, Thank you for your feedback. I’m working on some improvements and WP 3.9 support for the theme but no responsive feature. Hopefully in the future.
... four NEW customers …
how can i remove cufon font from my navigation menu names?
Please post your question with the account that you purchased the theme. Thanks.
Hi, I can not type the title in Russian language on your Infobox. Can you advise? Thank you!
If you are using the Cufon, I recommend disable it via General Options.
Are you able to change the “green” preset color (for the top bar & menu bar) to a lighter shade of green? Is that possible? I’m very close to buying this theme but need your answer before going further.
We do not offer customization but theme comes with all PSD files that you need to customize the skin.
Hi All,If you would like to receive support, please post your questions on our forum at
You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait. Best RegardsTheme Support
Still no responsive plans for this theme? It really needs it bad.
I just posted this issue on your Support Forums … I cannot get the Home Page Slider to work. I’m am a very knowledgeable WP user and I’ve followed all the directions I could find in the documentation. Suggestions?
We have replied you through the forum. http://support-rt.com/forums/topic/home-page-slider-not-working/
Hi, I have recently purchased the RT-theme 13, tried to upload from wordpress admin and server side. It`s not working. From wordpress admin panel I got message about as if lacking css file. The css file is in zipped theme folder and I tend to upload it zipped. Where is the problem?
Please unzip the package into your computer first then upload only the theme folder via FTP or WP admin panel. https://help.market.envato.com/hc/en-us/articles/202821510?_ga=1.28581176.523761415.1436301504
Thank you for purchasing our themes.
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