will there be an update in relation to Wordpress 3.5?
No, According my tests and user reports there is no incompatibilities with WordPress 3.5. So no update planning for now.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
I am not sure but i believe all custom questions should be asked and are answered on the rt-support.com forum.
Only pre buying questions are supported here mostly. So please try
The answers are given much faster within 24 hours as far as i recall
Have a great day,
Dear stmcan, since a few days I have a problem in two of my site where I use your theme rt. I can’t see the sub menu… you have any idea why? site: http://www.garagnani.it/ (menu SERVIZI have various voice in sub menu, you can see it with firebug – WP 3.3.2) and http://www.gigimariani.it/ (menu GIOIELLI WP 3.5). thank for your answer, nico
Please make sure that you have the latest version of the theme installed which is Version 2.3 at the moment.
Hi,my friend,Can i use this theme for russian wordpress?ru-RU?
Yes you can translate it into your language by using the .po files http://www.support-rt.com/discussion/2247/translating-themes-by-using-po-files
I fill the menu in Russian in the control panel, the menu page can’t come out, only English is ok.rttheme 13 did’t have /wp-content/themes/rttheme*/languages/ file
Hi, Did you purchased the theme? If you did with another account please make sure you have the latest version installed.
Hi great theme. Is possible to change the size of the logo ?
It will expand the vertical length of the lodo space if i use a larger logo.. please help.
Hi, Yes it is possible. You can use big logos. (940px max.)
RT Theme Main Navigation Menu k?sm?nda 90 alt sayfadan sonras?n? ekleyemiyorum bu sorunu nas?l çözebilirim
Sorun WordPress kaynakli. Cozumu bilmiyorum ama wordpress.org forumlarindan yardim isteyebilirsiniz.
I posted this here because i posted this on your support forum a few days ago and haven’t heard anything. My clients site is a mess and its live. I need to get this resolved in a timely manner.
I turned on some plugins and the theme went all out of wack. These are standard SEO plugins I use on all my wordpress sites:
All In One SEO Pack
Google Analytics Dashboard
Google Analytics for Wordpress
Google XML Sitemap
I also use WordFence Security
Now the nav bar has shifted upwards and the footer is out of alignment with the content section above it. This is the Home page. All the other pages have issues as well.
This is in Firefox 19. It looks even worse in IE9 with 2 nav bars on the home page, footer out of alignment and the pages look terrible as well.
I turned off all plugins, but that did not reset the theme. It’s a bloody mess.
Help. Website is http://johnmaxwellrealtor.ca
The HTML code that you have used in the “Top Slogan” area ruins your page. You need to remove it. For further helps please stick with the support forum. Thank you for purchasing my themes.
I have also uploaded the theme all over again and that didn’t help, the theme is still badly messed up.
Updating the theme doesn’t solve the issue. You should remove the wrong codes from the “Header Text” field inside the General Options.
Hello I just purchased this theme and I am trying to down load it but I keep getting a Wordpress failure noticed. Any suggestions on how to fix that? Thanks
Please unzip the package into your computer first and follow the instructions inside the documentation file. ( /help/index.html )
Hi, great theme.
How can I change the white background when you enter to any category from the menu ?
Thank you very much.
I didn’t quite understand which white background your pointing out. Could you please be more specific and re post your question by opening a support request on our support forum at http://support-rt.com
The problem is the next:
I would like to know how to change the white background that comes out when you open a menu or submenu of the rt-theme13.
Exactly I need to change all that you can see in White color in this site that I describe in the example.
Also I am going to re post on the support forum.
Thank you for posting to the support forum. Please stick with the forum. Thank you.
Is RT-Theme 13 compatible with woocommerce plugin to have an online store on products page?
Hi, Unfortunately this theme is not support woocommerce plugin. Please feel free to ask if you have any further questions. Thank you for interesting in my themes.
Hey, I need to know how to insert
Google tracking Code or better yet
an explanation why my website has
no traffic whatsoever. And perhaps
what i can do to improve.
When i click on editor, i find this
An appropriate representation of the
requested resource could not be
found on this server. This error was
generated by Mod_Security.”
I’m Logged In To The account i purchased with
How do i fix this theme to be mobile responsive. On Mobile, Menus overlap, Some are bigger than others and some appear twice. Kindly assist.
www.paradisevacationskenya.com and www.bizzmentor.com are both mine and have the same problem.
You can not put an HTML code into the editor in visual mode, you may try to put it in text mode of the editor.
Hello, how can I delete the search bar that is on the top of the page?
In order to receive support, please post your questions on our forum at http://support.rtthemes.com My support team will help you as long as you need them. Also you will receive much faster support because we can easily see who needs assistance, and you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait.
How can I expand the size of the photo without entering the product description.
You can try to change the $crop = true as $crop = false inside the product_loop.php line 34
I’m loving this theme and planning to use it for a hotel resort, is it possible to use getshopped with it or some other plugin that will allow credit card/paypal payments?
We have no specific recommendation but some you should able to use those kind of plugins with the theme.
hi , was wondering if theres a light version instead of dark ones? thanks
realli love this theme…
Hi, Unfortunately there is no light version for the theme.
I can change the buttons “Read More”?
For home page custom posts you can edit the post and change the custom link text.
Can you please send me a copy of the demo database so I can set it up exactly as the demo. The import does not include allot of the content and settings and I need to get this project done quick. I will PM you my email
You can find the dummy data xml file inside the “Dummy Content” folder inside the package. I don’t think the demo database will work for you because the version is very old.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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