Web Themes & Templates

Discussion on RT-Theme 15 Premium Wordpress Theme

stmcan

stmcan supports this item

Supported

1020 comments found.

​hello!

first of all , I do not want to sell the products on my website so , is it possible to eliminate somethings for me on the theme.For instance, The money, the logo of shopping car(basket), discount page. ?

could you please answer me as soon as possible?​

I’m sorry for the very late answer, we’ve missed this one to reply. The answer is yes without shopping cart functionality – if you still interested.

Can you advise how to check, which version we have and when the latest version was released. Also if it now includes Instagram logo ?

Thank you

Hi,

- You can check the installed version via Appearance -> Themes. Click on the theme name.

- You can check the theme changelog on the theme detail page https://themeforest.net/item/rttheme-15-premium-wordpress-theme/781397#item-description__updates

- Unfortunately, the instagram icon is not available

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing our themes.

Best Regards

Hi. Acquiring this themes with a friend, I have installed version 1.2 on the site www.radiodelsurviedma.com.ar now I need to update it but we no longer have the mail box at that time. I think the purchase was made by the user head, if you could verify please and see if we can download the update. The problem is that we can not access themefores with that user because we do not remember the password and the mail does not exist anymore. How can you do? thank you very much !!

Hi,

Yes, you need to update, the current version of the theme is v2.5.6.2 You need to contact with Envato support about the account / download / payment issues https://help.market.envato.com/hc/en-us/requests/new

Please feel free to ask if you have any further questions.

Best Regards

Hi may I know all the extension / plugin shown in the demo page is included in this template package? Do I still need to buy any extension, such as Product, woocommerce or anything to support the template? I just want a package like a demo page.

Hi,

There is no additional plugin used for the demo. All features are coming with the theme as default. Please feel free to ask if you have any further questions. Thank you for interesting in our themes.

Best Regards

Thank you so much for your reply !!

Hey,theme looks really nice. Though, at first glance I noticed some glitches when clicking on the “our portfolio”, “company blog” and “our products” menu items. It opens the submenu at first and then the whole page flickers. “Theme features” works fine, though. Have you guys noticed that, is it mendable or is it something locally going south at my pc? Regards.

Hi,

When you use a custom link like this https://cl.ly/3o2Q0S3s470z/Image%202018-07-26%20at%2012.45.12%20AM.png it will just open the sub-menu which is the recommended way to use a parent menu link with the theme.

Please feel free to ask if you have any further questions. Thank you for interesting in our themes.

Best Regards

Hello,

I am going to buy this theme, just want to make sure if it support Yoast SEO? If no, can I set Meta keywords, Meta description for each page (including product page) easily with your system?

And can I add a short text description column for each category page? This does good for SEO. And can I set product display number each page? Now only display 6 products each page which I think it’s too less.

Thanks!

Linna

Hi Linna,

Yes, it supports Yoast and you can use the category descriptions. Yes, you can also change the number of product per page.

Please feel free to ask if you have any further questions. Thank you for interesting in our themes.

Best Regards

Thanks for the work! When to wait for the update theme?

Hi, The theme works fine with WordPress 5.0, you can update.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing our themes.

Best Regards

Can I update to Wordpress 5?

Hi, The theme works fine with WordPress 5.0, you can update.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing our themes.

Best Regards

Hello, i bought the theme for a friend and i work on it… can you please tell me how i create a slider?

Sorry, i found it in documentation, is ok, thanks :)

Hi, Glad to hear that! If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing our themes.

Best Regards

Hello, after an update to wordpress 5.1 and RT Theme version 2.5.6.2 the display of the product categories does not work anymore. Why is that? What’s wrong? Could you please help me?

Hi, Did you try the “Plain” option of “Permalink” settings? Then, click to the view link under a product post https://cl.ly/d1e1a39aac48/Image%202019-03-04%20at%202.48.29%20PM.png If it works, the issue is related to the permalink settings or the htacess file. Please provide us with a WordPress login by opening a support request on our support forum at http://support-rt.com if you would like us to check it for you.

I was able to see a single article – but no product loop. I guess I have to buy the theme again – can not find it in my portfolio. Only then may I enter the support forum …

We have answered your ticket on the support forum https://support-rt.com/forums/topic/products-loop-not-working-404/

amazing theme!!! Please do not kill this one and update it as soon as possible. 10/10 ♥️

Hi, I’m glad you like it. Yes, we are planning a big update for the theme!

Hello I’m trying to reach you I first bought the HTML version made some tweaks and I bought the Wordpress Version and need to apply some sort of the same tweaks if it’s doable and not broke anything I need you thinking on the matter. Where I can reach you. I try by your website and contact form, support website too and never get a replied so… I ask for a working contact

Hello,

We couldn’t locate your ticket on our support website at http://support-rt.com Would you please open a new ticket? Thank you.

Done ! Can you please reply I ask 2 things and it’s very important I have a reply fast I’m in the urgency – if you can’t tell me so I move on – the most important things is to me to take a decision from what you said to me. I can’t wait ! I tried too many time to reach you and failed. ticket is open on your support website at http://support-rt.com (williamwild)

Hi we have a website built with this theme, after updating wordpress stopped working, I can access the dashboard however the visible site is missing. Any idea why: www.redece.org thank you

please ignore the comment, problem sorted!

Glad to hear you have managed to solve it. If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing our themes.

Best Regards, Theme support

ferrik

ferrik Purchased

Merhaba yeni Yazılım Ne Zaman Çıkacak ? Wordpres Güncelemeleri Sonrasında Tema Bazı Foksiyonları Yerine Getiremiyor En Kısa Zamanda Yeni Güncelleme Bekliyoruz.

Merhaba, bu sayfa uzerinden bize ulasip https://themeforest.net/user/stmcan sorun hakkında detaylı bilgi verebilir misiniz? Tesekkurler.

your demo is not visible. could you please check?

Thanks for reporting, the server issue has been fixed now.

Any fresh update?

Hi,

Please hold your WordPress 5.5 updates. There will be a new update for the theme in a week.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Best Regards

Can you tell me, when a 5.5 Version is available please? Thank you

Hi, It will be available soon. You can follow this solution for now https://support-rt.com/forums/topic/wordpress-5-5-for-rt-theme-15-and-rt-theme-17/

When will an update be available that is compatible with WP 5.5? None of my blog functions are working: quick edit, change publish date, change status, etc.

Hi, It will be available soon. You can follow this solution for now https://support-rt.com/forums/topic/wordpress-5-5-for-rt-theme-15-and-rt-theme-17/

When I installed that plugin I get these warning jQuery Migrate Helper — Warnings encountered This page generated the following warnings:

https://006.6f4.myftpupload.com/wp-content/themes/rttheme15/rt-framework/admin/js/script.js: jQuery.fn.load() is deprecated ‘ready’ event is deprecated https://006.6f4.myftpupload.com/wp-content/themes/rttheme15/rt-framework/admin/js/script.js: jQuery.fn.live() is deprecated https://006.6f4.myftpupload.com/wp-content/themes/rttheme15/rt-framework/admin/js/script.js: jQuery.fn.live() is deprecated https://006.6f4.myftpupload.com/wp-content/themes/rttheme15/rt-framework/admin/js/script.js: jQuery.fn.live() is deprecated Please make sure you are using the latest version of all of your plugins, and your theme. If you are, you may want to ask the developers of the code mentioned in the warnings for an update.

Good Day,

We recently updated wordpress to version 5.5.1. After updating wordpress the theme caused the media library page not to work. What would the cause be of this?

Kind Regards

flmbloem

flmbloem Purchased

Hi support,

Homepage is not working anymore after update. Do you have a solution for this? Normally “show recent posts” is selected and then slider was showing up with the blocks created at the “homepage” section.

Hope to hear soon!

Best regards, Félice

Hi Félice,

Please make sure you’ve followed the notes in the changelog.

Please follow: * Step 1) Create a new page (i.e. Home) and select “Home Page” from the “Template” list under the “Page Attributes” pane. Screenshot: https://cl.ly/06ca27920aaa * Step 2) Set the new page as your homepage via Settings / Reading. ( Use the “A static page (select below)” option and select from the “Homepage” list )

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Best Regards

flmbloem

flmbloem Purchased

Yes! Thanks a lot, it workes fine again :)

Cheers!

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