i bought this theme but it said purchase and i cant get the update?
I don’t see your purchased page. Please contact with the themeforest support to solve the issue. Thank you.
Really like this theme. I have a question; on your demo, what fonts have you used? I can´t find the right combo in the adminpanel
I believe you’re pointing out the WordPress version of the template, so please go to its dashboard http://themeforest.net/item/rttheme-16-premium-wordpress-theme/1746488
Quick answer, it should be come with the installation as default fonts. If not, it is oswald for titles and droid sans for the texts
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
I bought this template over 6 months ago (absolutely love it, by the way). Everything has been working great but recently I noticed my slideshow and dropdown “Classic” navigation stopped working. I checked to make sure all the scripts are still in place, and they are.
Updated on January for the issue http://support-rt.com/discussion/6065/theme-update-rt-theme-16-html-template-v1-1-january-18-2013
How does the blog page work is there a file to upload to wordpress for the blog or do you have to manage/update the blog from the HTML file?
You need to purchase the WordPress version http://themeforest.net/item/rttheme-16-premium-wordpress-theme/1746488
Please feel free to ask if you have any further questions. Thank you for interesting in my themes.
i need a secure update. The files are infected by trojan malware…
Please download again from themeforest! It is related with your computer or server.
I really like this theme and would like to purchase it. The only question/hesitation I have is…how difficult is it to install/modify the theme? Is there any documentation/instruction provided on how to do this?
Please let me know.
This is an HTML template and requires basic HTML/CSS knowledge to use it or implement to a CMS. I’d go with WordPress version if you want to get your website online without much effort http://themeforest.net/item/rttheme-16-premium-wordpress-theme/discussion/1746488
Thank you for your work, I do love this theme.
But I found that the html version is more difficult to be used than the wordpress version.
Can I upgrade it to the wordpress version with just paying the price diffrence?
Thanks & Regards,
Envato runs the financial part and you need to contact with the envato support for such a request. If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Does this template support the WPML plugin?
Can we use this template to build a multilingual Wordpress site?
Hi, Please refer this one which is the WordPress version of this template that does support WPML http://themeforest.net/item/rttheme-16-premium-wordpress-theme/1746488
I want to buy this HTML template and would like to know if it is compatible with recente browsers like IE10 and IE11.
Hi, Yes it is compatible! Thank you.
I wish to purchase your template. However, I have few queries:
1. Why is the search feature in the inner pages, not working?
2. Are there any inbuilt options for changing the background color?
Kindly reply at the earliest.
This is an HTML template. If you’re looking for the WordPress version you can check it from http://themeforest.net/item/rttheme-16-premium-wordpress-theme/1746488 Thanks.
Thanks for your revert.
However, I wish to know that are there any options to change the background color of the website in the HTML version?
And also the search option in the products page is not functional. Can you fix them?
This is an html template and you need to integrate a CMS in order to have such functionalities.
Hi All,If you would like to receive support, please post your questions on our forum at
You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait. Best RegardsTheme Support
Hi, when i upload the theme zip, it seems wrong as following text: The package could not be installed. The theme is missing the style.css stylesheet. Where can i send you some screen shots for your reference? Urgent, thank you
This is an HTML template not a WordPress theme! You can find the WordPress version at http://themeforest.net/item/rttheme-16-corporate-wordpress-theme/1746488
i do not understand, i bought the theme with the link you sent above, why you now say it is not a wordpress theme? how can i download the correct version?
how can i cancel the order and get my money back? so i can buy others
There are two versions of the theme, HTML and WordPress. You bought HTML version. WordPress version is here http://themeforest.net/item/rttheme-16-corporate-wordpress-theme/1746488 but you bought this one http://themeforest.net/item/rttheme-16-premium-html5-template/2370807
You can ask help from envato support about your wrong purchase ttps://help.market.envato.com/hc/en-us/requests/new
Please let me know if i can do anything else for you.
hi, when i upload the theme with FTP, below words appear:
The following themes are installed but incomplete.
rt-theme-16/css Template is missing. Standalone themes need to have a index.php template file. Child themes need to have a Template header in the style.css stylesheet.
Why? I download some free theme, they can work well, when i download the charge theme, there are so many problems, i am annoyed. pls contact me asap, it is urgent, thank you.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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