Congratulations by the theme. I would recommend improvements for mobile, because the theme is not very mobile friendly
Can you please share us more details about the issue. You can use our support site at http://support-rt.com Thank you.
I dont see any issues with the mobile friendlyness of this theme…. https://search.google.com/search-console/mobile-friendly?utm_source=mft&utm_medium=redirect&utm_campaign=mft-redirect&id=G_c2K5_tiurjRQrA0FFM5g
If your website does not validate then you might be using a robots.txt which excludes files and google does not like that triggering a non friendly mobile message or you have a plugin that maybe causes issues.
Possible to change boxed to wide style?
Hi, Unfortunately, there is no wide layout option comes with the theme.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Hi, Is there any setting for product’s name alignment? So that the name will be aligned in products list even if the products’ pictures are in different sizes.
Hi, Unfortunately, there is no setting for it. If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
merhaba kardesim ben guncel versiyon wordpress ile bu temayi kullaniyorum, ognegin bir yazi guncelledigimde sayfa goruntulenmiyor diyip hata veriyor, ayni durum, menu eklerken de yasaniyor bu konu ile ilgili ne yapabilirim acil yardim lutfen.
Merhaba, Menu ve sayfa gibi elemanlar WordPress’in ana bilesenleri. Cok buyuk bir ihtimalle server ile alakali bir sikinti yasiyorsunuz, tema ile alakasi oldugunu sanmiyorum ama yine de WordPress’in varsayalan temalarindan birini etkinlestirip deneme yapabilirsiniz. Baska sorunuz olursa, destek icin lutfen http://support-rt.com adresini kullanin. Saygilar.
Hi, will there be an update for Wordpress 4.8 and will there be a fix for bbpress. Unfortunately bbpress doesn’t work with the latest version of your theme.
Actually, the theme doesn’t support bbpress officially but we do our best to address the issue if you can share us more details by opening a support request on our support forum at http://support-rt.com
Since I updated the site to WP 4.8, I’m having trouble with the Portfolio Sub-Categories displaying on a page. There are separate menus for each category, and are added to the sidebar as a submenu. The links have started showing a blank page, no portfolio items at all. (The main category pages display fine). There isn’t a 404 error, it’s just empty after the header. Any idea why? http://www.accesspci.com/inventory/fayetteville-new-vans/
It seems, the issue related to the Comet Cache plugin. Please disable the plugin to test.
I disabled, no better. Now there is a 500 (Internal Server Error) in Inspect element.
I don’t see any issue at the moment, it is online without any error in the console.
I could not correct the problem, even turning off all plugins. I worked around it by changing the subcategories to categories, and it’s working now. The menus were originally listed as subcategories, but with the last updates subcategories are no longer working in the menu.
Hello, We’ve found the issue, the theme will be updated in 24 hours or sooner.
The theme has been just updated, please download 126.96.36.199 from your account / downloads page. If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Good morning, i’m trying to edit the shop page, but it’s really difficult for me atm. I just want to add An Ajax search bar on the top of the page, because if i put it in the woocommerce sidebar it doesn’t show the search preview.
Can you please help me?
Thanks a lot
It is not possible on the top of the page but we can try to find the reason why it doesn’t work on the sidebar. Can you please provide us a live URL by opening a support request on our support forum at http://support-rt.com
I am getting this error only the News page which is set to the Blog Template. This seemed to happen after WordPress update. If I change the page to a different template the page works fine. Created a ticket in support also.
I have the latest version of the theme installed too.
Hello, We have replied your question on the forum http://support-rt.com/forums/topic/500-internal-error-only-on-blog-page/ Thank you.
First of all loving and using most of your themes! Keep it up!
Now, to the ‘small’ issue I have with Rt-Theme17 if you don’t mind.
Is there any good reason for you not using H1 tags for page/post/portfolios/categories titles?
I mean… it’s quite a bonus from SEO point of view, and were missing that within RT-Theme17.
I am overwriting that using child theme, but it’s quite annoying having to double check templates with each theme update.
Would you consider updating your templates with any future update?
I mean this part, within for example page_content.php:
<!-- page title -->
<div class="head_text <?php if($emptyContent==" true="" echo="">">
<div class="arrow" /><!-- arrow -->
<h2><?php the_title(); ?></h2>
<!-- /page title -->
That really asks for H1 there
Even though it is a myth http://neilpatel.com/blog/17-seo-myths-that-you-should-never-follow/ we will consider to change it with the next update
This theme supposed to support RTL, but it seems like it doesn’t on my new WP installation.
Any fixes or updates soon?
Can you please provide us more details about the issue by opening a support request on our support forum at http://support-rt.com Thank you.
Will this theme include Visual Composer in the future?
No, but we may add support for another page builder. If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
when will you launch a new theme? function between theme 19 and rt theme 17? rt theme 17 is not so flexible, and rt theme 19 is a little difficult to configure. Meanwhile, rt theme 19 only have a few demos.
The new theme is coming in very soon
This comment is currently being reviewed.
Hello, when an update for this theme?
I have Woocommerce instaled on my site with your theme.
Everithing is running fine, but a few days ago I’ve updated the plugins and now I get an blank page when I open an Product Showcase page where before yesterday it was text and images on it.
You can see here the images:
1. I have text in description area for the product -> https://s1.postimg.org/93c3rhzp4f/image.jpg
2. When open the page, there’s nothing on it -> https://s1.postimg.org/5hlloncsfj/image.jpg
How can I fix this?
Have a nice day.
It seems a plugin conflict! Can you try to disable plugins to text? You can turn debug mode on to see what PHP error returns https://premium.wpmudev.org/blog/debugging-wordpress-how-to-use-wp_debug/ make the debug value true.
Hello, I resolved the problem by re-posting the pages with conflict.
Have a nice day
Thanks for your fast response.
Hello, Glad to hear you have managed to solve it. Please do not hesitate to ask if you have any further questions by opening a support request on our support forum at http://support-rt.com
Hi guys, is it WP 4.9 ready or are we to expect an update soon~ish?
According to our tests, the theme is compatible with WordPress 4.9. So, no need for an update so far, it is safe to upgrade to WP 4.9
Thank you. Wil proceed with the update then All the best!
Hello Stmcan, I interested in this theme. But I want to ask something before I buy it. So can I change the button text (including the text) at the homepage to the contact (Whatsapp, Line, BBM, Wechat) ? or change to an image? Thanks
Hi, You can only change the “Button Text” with another text and link to a page. But it is possible to replace the row with your custom code by using the Code Box module. If you’ll need more control over your page layout you can check our newer themes like https://themeforest.net/item/businesslounge-multipurpose-business-consulting-theme/20587127 (all colors are customizable)
Please feel free to ask if you have any further questions. Thank you for interesting in our themes.
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