Thanks for a quick resply!
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
i want to purchase your template but i have some questions before it. when i purchase it will i need only to install wordpress and will have admin panel, add pages, change colors and so on, or i have only html files and the admin part should write myself?
Thanks in advance.
Yes, when you install the theme to WordPress you’ll get all tool you need to create a website like the demo. Please feel free to ask if you have any further questions. Thank you for interesting in my themes.
Hello, can you tell me if this template works fine with “Quform – WordPress Form Builder” and “PrivateContent – Multilevel Content Plugin”?
I am not familiar with those plugins but they should works properly. If you get any issue I’ll be glad to help. Please feel free to ask if you have any further questions. Thank you for interesting in my themes.
I need help with the nav bar particularly the Home button. I can’t seem to have it show the default color, when you’re on the home page.
It just shows a white background with the Home text.
All the other buttons wil show the default color when your on their respective pages. When I import the dummy content I would expect to get the same look has ishown in the demo but even with the dummy content I am not having any luck with the above mention issue.
Is anyone else running into this issue?
I sure would appriciate any help on this matter.
You need to add a custom link with your home page url. You can check this tutorial to learn about it. http://support-rt.com/discussion/447/tutorial-using-wordpress-menu-tools
The same thing happens to me when I try to upload zip file.
I just unzipped it and copied the folder to the themes folder.
You can find detailed answers at this page http://wordpress.org/support/topic/error-the-uploaded-file-exceeds-the-upload_max_filesize-directive-in-phpini
and anyone else who is running into this message “The uploaded file exceeds the upload_max_filesize directive in php.ini.” when they try to upload this theme. I am using XAMPP .
1. xampp\php\php.ini (configuration)
2 open in editor and search for ‘upload_max_filesize’
3. I changed 2m to 3m
4. save and close all programs, the reboot.
You should ne be able to upload zip file.
Glad to hear you’ve managed to solve it already! Please use our support forum at http://support-rt.com for your upcoming support requests!
hello I would like to change the name of an icon of social … twitter example to other name … how should I do?
Could you please post this question on our support forum at http://support-com I’ll provide the steps you need to follow.
I am having an issue when I make a page have a parent it makes the page come up with a 404 error, but then i switch it to no parent and its fine. Any insight would be great.
The product page works fine and i made the glass tile page a child of the product page and it doesn’t show, but when i make the glass page not a child it shows fine.
Looks like a permalink issue of WordPress! Try to use default permalinks and check your htaccess file to be sure everything is correct. You can search WordPress forums for similar problems.
I don’t use the default permalink because of search engines. I tried the child page with a different theme and it worked.
Hello, As I said before, if you would like to receive support, please post your questions on our forum at http://support.rtthemes.com Thank you!
I’m in the process of building http://noble.dev-mm.co.uk/wordpress/
I need to make the images and logo beneath click through to the relevant pages and not the portfolio. How do i do this?
Also can i centre the navigation?
I’ve looked through the forum but cant see anything so any help would be great thanks!
You can use the “external links” field inside the portfolio posts to link an item to another page. If you start a thread about the menu on our support forum at http://support-rt.com I do my best to provide some css codes for your needs.
it says i need to update to 2.8 i have 1.5… the latest files here are 1.5???
It is a cached number of another theme, the cache will be deleted in hours and you’ll able to see the correct number. That happens only if previous installed theme uses the same update notice plugin.
Before buying your theme, I would like to know if the sliders were easy to parameterize without going into the code. In the administration panel, put the pictures and that’s it?
Yes, you just need the WordPress admin panel to add a slider, change heights, slides, etc. It is easy! You don’t need to dig into the codes!
Please feel free to ask if you have any further questions. Thank you for interesting in my themes.
I would like to add more questions to the contact form – Namely a drop down choice, radio button’s and one more field text area. Where do I add the code? Thanks.
I recommend that use Contact Form 7 plugin if you need a custom contact forms.
Very nice design! Maybe, my question already was here, sorry – I try to imagine myself, how I can using the RT-17 as “real estate” site. So, I need for this site use some advance search, print design of property information with googlemap, template for agents (custom fields for details, photo, automatically listing of the properties they added plus a contact form for each agent) and so on. Does this theme allow of these possibilities?
Thanks for answers in advance!
I’d recommend use a real estate plugin that specifically built for your needs. These things would need many customizations.
Thank you for answer! May you recommend one of the 100% compatible real estate plugin in order to use together with RT-theme-17? Your theme is well for me, because it is compatible with woocommerce and WPML plugins, also included the page-builder and the product template, and finally the design of theme is perfect.
I really don’t have any recommendation there are too many plugins. Please feel free to ask if you have any further questions. Best Regards
Do you know if your theme is compatible with UberMenu plugin to create large main navigation drop down boxes. I am told this type menu promotes visitors going deeper into the site…more easily.
Hello, Yes it works but may need some css tweaks to have a menu that perfectly fits your needs. Please feel free to ask if you have any further questions. Thank you for interesting in my themes.
Hello, thank you for the great theme!
I really like the way your theme controls the images, it’s so easy to use and images look great. It’s the BEST I ’ve seen!
I need your help with 2 questions:
1. How do I show my custom post type on your theme? I created a custom post type called “herbs” and used “single-herbs.php” and “archives-herbs.php” to show the post. It worked on many other themes, but yours. Would you please kindly point out what I should do!
2. Is it possible to show Post in grid, something like Blog Grid ¼?
This theme doesn’t limit any custom post feature and i am not sure why yours not working. You are free to take a look how did i created custom post types for the theme by digging the codes in /rt-framework/functions/custom_posts.php
I like your theme and maybe wanna buy it, but first something I want to know about it.
Can I use a bigger logo, then is used in the demo?
The main menu can it be under my bigger logo (in the middle)?
And all colors can be changed, also the ones in the main page?
I hope you answer them as a Yes, then I buy it probably
Yes you can use bigger logo images and you can customize the menu with css tweaks. Actually we have published a customization tutorial for it at http://support-rt.com/discussion/4182/tutorial-solutions-for-big-logos
Hi just purchased the theme and installed it correctly
I dont see some widgets – like Box Widget, Slider Widget and News Widget. Looks like these were not in the download – Not sure if there are other missing pieces – My homepage always shows 404 page. Can you please re-upload the theme files for download ? Or just email me please Also why do I see 404 page on the homepage ? here is my site
Thanks for helping
First of all this theme is using newer version of rt-framework and there is no slider, box widget comes with it. Please watch these tutorials at
I assume that you’ve selected a page as your via Settings -> Reading Settings. Please select “your latest posts” option to get rid of the error.
Hey… i want the logo to be a bit bigger than the header container…
Is it possible? Just tell me how and ill work on the correct measures!
You can only achieve that with custom css codes. We have a similar solution that might be inspired to you at http://www.support-rt.com/discussion/4182/tutorial-solutions-for-big-logos#Item_1
These questions are in regard to your themes 13 and 17.
1. Can I use my own colours and background images with both of these themes?
2. Are they compatible with Event Espresso Plugin?
Thanks in advance
1) Yes you can.
2) I am not familiar with the plugin so i can’t guarantee that!
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