Sorry to bother you again, but I have a question: is it possible to change the “header slider” to full width of the screen? As this model, for example: http://www.designedbydash.com/beta/smoothiewp/
No you can’t do it with this theme.
Please use our support forum at http://support-rt.com for your upcoming support requests!
Is there a CSS code to display Related Portfolio & Related Post just like displaying Related Product?
Hi, No it can’t not be create with CSS codes, needs lots of php coding.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Is it possible to add Related Portfolio & Related Post on your future update?
I will do my best but don’t promise!
The support for this theme is phenomenal, had an odd behaviour, which the support team worked on in the weekend. In no time at all it was resolved, would not hesitate recommending the themes or support from this author.
I’m so glad to hear that! Thank you so much for the feedback and purchasing my themes.
When using the arabic language something goes wrong on chrome browser.
Khaled Abu Baker
Could you please give us more details about the issue that you having by creating a new thread on our support forum at http://support-rt.com
I am just having a problem with product categories, when I add a new product category it doesn’t show up in the appearance/menus section, please advise.
You need to activate the product categories box by clicking the screen tab where top of the screen. Please follow this tutorial for further instructions http://support-rt.com/discussion/447/tutorial-using-wordpress-menu-tools
Hi @mamoom1991, @linksbreaker, @DevKhaled
For support turn to http://support-rt.com the support forum for all rt themes and your questions.
@DevKhaled i dont see any problems in my chrome. it looks the same. Maybe clear your browser cache in chrome helps.
1. how can we take the setting backup of the theme like the new template which we made , where k we take the backup of these template,
have you any plan to integerate this option within page that will be more easy…like page builder options,
this will make theme more user friendly
3. how k i convert boxed layout in full page layout
4. any plan to launch rt18 or any further updates or features enhanacment in rt17
1) You can use plugins for that!
2) Sorry, I can’t do it!
3) You can not do it with this theme!
4) Yes, I have plans for the near future!
Please use the support forum! Thank you!
5. how to convert the widget color n rt17 from white to say if i want black then ?
Hi Sayyam, As I requested countless time before, please post your support request to our support forum at http://support-rt.com
1) Please search over the plugins directory of WordPress and Google!
2-3) RT-Theme 18 is not ready yet and I don’t know which functions it will offer.
will care this and thank u for the support
Hello how are you doing? i am using your theme and have had no problems till now. The following issues are only happening on the blog page. First, when I create a new post it will show it on the main blog page when I logged in, but once I log out, you can no longer see the new posting, it is only showing the older ones. Second, when I am logged out, I am not seeing the correct menu or widgets that I have assigned to the blog page. This is only happening on the main blog page and none of the other pages. Any help would be appreciated. The site is http://www.cyfairhomeinspector.com
As I checked, you’re using a caching plugin (W3 Total Cache) It has options for that! You need to clear cached files after you add / edit contents.
I bought this item a long time ago, and im still in love with it!!
There still updating there themes and give good support and that im most excited about!
Keep up the good work!
Really great theme!
But i can’t lock the sidebar like the template example.
Have you an idea?
Is your main content smaller than the sidebar? If so, your sidebar will not be floating down. If you could share me your page URL , i can provide more help.
the theme are support RTL ? like Hebrew.
I’ve included an RTL css and did some basic tests. Please contact me if you have any problems with the RTL support.
Please feel free to ask if you have any further questions. Thank you for interesting in my themes.
Thanks for giving me a bit of your time.
Please watch this screencast to get more idea about the template builder http://www.youtube.com/watch?v=hUx328cWF64&feature=plcp
Great looking theme – looking to buy it.
1. I need it to work on IE 7 – and when I test the demo (on Vista with IE 7 fully patched / up to date) I notice the Product images and tabs conflict – and overlap:
2. I noticed the tabs are located at the top (see link) – can they also be displayed under the product image:
3. This may be a silly question, but when I install the theme with woocommerce plugin activated – the purchase button and shopping cart/checkout will work?
I assume the theme just chooses not to have a shopping cart icon, but the shopping cart page and/or woowidget will be able to display cart contents?
Thanks in advance and best of luck with this kewl theme!
1-2) That was a demo related problem, fixed now, you can check it again.
3) When you install woocommerce you’ll have a store like this, including all functionality of the shopping cart software http://rt17woo.demo-rt.com/
Hi and thanks for the response. Unfortunately, when I go to the link you provided and go to a product page that has more than one image (in IE7 ) the images (other than the main one) show stretched and elongated down the side and conflict with tabs.
Everything else looks great and I really love the theme – its just I will have 3 or 4 images per product – any ideas?
Hi, I was the same reason! I had to update my demo websites with current version. You can check again! Thank you!
Love the theme and the support is great.
Thank you for the feedback and your purchase. It is really appreciated!
If I dont want a logo or the website name to appear at the top, how do I go about to do that? I just want the menu and the banner images.
Love this theme!
That needs code customization! Please post the question to our support at http://support-rt.com We will do our best to provide a solution.
Do you have a RTL (Right to Left alignment) version of this theme?
I included the rtl.css and performed some basic test with an RTL language. If you have any problem please let me know, I’ll do my best to improve it.
Thank you very much!
Couple of questions before purchasing:
 Can I add a video to the main homepage slider?
 Is there a way to add 2 banners next to the slider, similar to the ones in this theme? http://themeforest.net/item/website-responsive-wordpress-theme/full_screen_preview/1739143
1) Yes, it is possible with the flex slider.
2) You can create templates as you wish as shown with the demo page below
I Just wanted to say: great theme! Best responsive theme I have used. Looks great on a smartphone with no coding. The blocked layout rearranges itself neatly in a vertical order instead of horizontal and the text remains eminently readable without having to enlarge anything.
Put simply: It just works!
I’m really glad to hear that! Thank you very much for the kind feedback and purchasing my themes.
On the contact page, where the contact form is, it just says:
Fatal error: Call to undefined function mcrypt_encrypt() in /home/x20displ/public_html/wp-content/themes/rttheme17/rt-framework/functions/rt_shortcodes.php on line 339
Any fix for this?
Love the theme by the way!
This is not a bug! The contact form using an encryption method for security and needs a library called mcrypt_encrypt of PHP . Please contact with your hosting provider and require the library for your PHP .
It means your server does not support mcrypt function.. Please contact your hosting company.
Thank you for helping
Hi there one question. How do change the order of how the products are shown on the product page.
Yes you can change the order products on a template or a category via theme options. I assume that it was a pre-sales question, am i right? Because, I don’t see your purchase badge.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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