I have updated Wordpress and RT17 theme to latest versions.
I am having a problem. When you go to the blog link, there is no sidebar, and the dropdowns disappear until you click another link in the Nav. It only happens on RT Theme 17, and I tried deactivating all plugins. No difference.
It is the theme. Can you please help.
It looks like PHP error that causing by a plugin, i am not sure though! Could you please post this question to our support forum at http://support-rt.com so a support tech can contact with in private and ask your credentials to investigate the issue.
For further helps, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Quick question where can I go to change the background color of the menu and logo section. I saw how to change the color of the content boxes but not the head area.
There is no option to change background color of the menu and logo container together. You can only change the active menu item background color via menu styling options. The other customization requires css knowledge.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thanks for the reply I already found the sections in the CSS I needed to edit.
I’m looking to change the link of the mail icon in the header and footer (i.e. under social media icons). I would like to delete the defaulted “mailto:” and just include a link to the contact page.
I would also like to do the same for the email link within the contact widget that I’ve placed on the sidebar.
Thanks in advance!
You need to edit /rt-framework/functions/rt_shortcodes.php line 502 and delete the first “mailto:” part of the code.
Hi. I’m trying to insert code into the free code space in the header and I can’t get anything to show up. This is after updating to 1.9 which supposedly fixed the issue.
The “free code space” section not works on the home page unless you assign a page as your home page via Reading Settings of WordPress.
I have created a child theme for rttheme17 and things have been working so far so good.
I have copied over a number of files including *.php ones with no problem. All work fine.
Now I wish to make some changes in…
So I copied this file into my child theme, using the same directory structure. However, my changes don’t seem to work.
Is it because its in a folder instead of the root of the child theme?
Can you tell me what I am doing wrong?
Ps. I started a new discussion in the rt theme support forum but didn’t receive a response.
You can only copy & edit core files such as header.php with a child theme. This theme doesn’t support it for the framework files with a child theme. Hopefully, it will with upcoming version of the framework.
Hi, how can I put a column in homepage with 2 boxes, one 3/4, the another one 1/4 ?
You can create any kind of layout by using the template builder. Please watch this tutorial for more instructions http://www.youtube.com/watch?v=hUx328cWF64
Yes, it does support RTL languages.
POWERFULl software with VERY WEEK documentation and a quick but VERY INEFFICIENT forum support.
Please head over the Setup Assistant part inside the admin panel of RT-Theme 17 to reach detailed documentation http://rttheme17.templatemints.com/wp-content/uploads/2012/07/Setup-Assistant.png
Watch these screencast tutorials to learn more about the theme options
Installation and importing dummy contents -> http://www.youtube.com/watch?v=MQmlux7yzfE
Using Template Builder -> http://www.youtube.com/watch?v=hUx328cWF64
Using Styling Options -> http://www.youtube.com/watch?v=CR4lxwmrajI
Also you can find many great tutorial here http://support-rt.com/categories/rt-theme-17-wordpress
and please visit this page http://support-rt.com/discussion/3630/if-you-want-to-say-something-nice- and read all those great feedbacks by sent our clients.
I don’t see any unanswered question on the forum!
I have no doubt that you’ll join them after we found a solution for your issue. By the way, what was it?
Just a taste of what is wating for us in the support forum>
How to build a layout identical to the one in the Demo…
The only thing I’d like to is to make a layout identical to the one that it is shown at http://rttheme17.demo-rt.com/
Is there any step-by-step from zero?
Please walk though the rttheme17 section in the forum. Dont search it because it wont find the result. The answer is in that section about the demo page examples.
Hi, Please follow the instructions in this screencast http://www.youtube.com/watch?v=hUx328cWF64 You can create any kind of layout by using the template builder.
Come on?! ANY kind of layout? Let say I need the slider (div.slider_area) to show a 1200px image above a 100% red background. How would you solve this simple layout? It’s not possible!
No you can’t do that! I am referring the content layouts like on demo page as you asked.
So please stop advertising “you can create any kind of layout by using the template builder.”
You can create! What you want is designing a web page!
I’m not sure what you mean by that…
I’m thinking of buying your theme (I really love it, truly) but I have a doubt about it. My client doesn’t want the logo to appear on the top of the page (I don’t know why). Is it possible through the Header Options? I was looking for any screenshot of that option but I didn’t find it
Thanks in advance.
You can easily remove the logo by deleting a line of code from the header.php Please drop as a line through our support forum at http://support-rt.com after you made the purchase, so we can assist you.
Please feel free to ask if you have any further questions. Thank you for interesting in my themes.
. THERE’S NOT THE UPDATED VERSION (1.9) ON MY DOWNLOAD SECTION ! .. THERE IS THE SAME FILE THAT I PURCHASED ( themeforest-2703099-rttheme-17-responsive-wordpress-theme.zip )
. PLEASE CHECK IT !
I have just checked again and the version is correct. Please try to download again! If that doesn’t help please contact with themeforest support to get help.
Love this theme! I need to update my site is there instructions on how to update the theme without disturbing my site? thanks!
Please follow the instructions on this page http://www.support-rt.com/discussion/368/how-to-update-a-theme#Item_1
OK Ignore the previous message. I have the same problem as gbysea. I downloaded the latest from my download section and updated the theme as the instructions say to do so. The update went fine, problem is it still says I have 1.6 !! please get to this issue asap.
Please make sure that you’ve uploaded all the files including root style.css
The issue may not related with the theme or the latest update. Please tell us a little bit more about the issue you having by by opening a support request on our support forum at http://support-rt.com
Thanks for this really great Theme it works like a charm!!!
The only thing that stillt doesn’t work, even with Version 1.9, is the pagination on blog categories. Can you please give me an advise?
I’m pretty sure I set up everything in a correct manner. Pagination shows up when all posts are being displayed, but as soon as I switch to a blog category the pagination disappears. And there are enough posts within the categories to trigger the pagination (about 15 or so).
What kind of fix was done in version 1.9 and what files were changed?
Please check the “Blog pages show at most” field inside the “Reading Settings” to make sure there should be a pagination.
The pagination issue on the blog categories has been fixed with the latest version 1.9 If you still have the issue please let us know by opening a support request on our support forum at http://support-rt.com so we can contact with you and ask your WP credentials in private to investigate the issue. Please do not forget to mention my reply here.
How do I get the different portfolio categories to appear based on language selection?
I have translated all portfolio categories and portfolio items, however there are no items showing in other than default language. The only thing that is shown in all languages is all portfolio items. I would like to have a menu with different portfolio categories in seperate menu points.
I have tried to add spesific portfolio templates to different languages, but that dowsn’t work either.
Hope this made sense, and that you can help with this issue.
I assume you are using WPML plugin! Since it is a premium plugin you need to ask help from their support forum. According my test the theme is working with WPML without a problem.
Hi, I have been recently having some issues with certain features in this theme. One of them is that the sidebar is no longer “floating”, if I do add a sidebar to a page with the template “content + right sidebar” the sidebar seems to be stuck at the point wherever the content ends, sometimes removing it from the page completely if the content goes all the way to the bottom of the page. Then, If I try to create a template with a sidebar (using the sidebar module) in the page, the entire page is messed up. The sidebar either doesn’t appear, or it appears horizontally on top of the content (as if it were just a textbox stacked on top of what I determined to be the main content of the page).
Please help, we have been experiencing these problems only recently, but up until then have really enjoyed the theme. However, we need these problems fixed obviously before we can launch our page and its very frustrating.
I opened a support forum already.
I will try going through the plugins to see if any of them are causing the problem, and get back to you.
I have big problems with that theme: The .css changes, floating text getting bold!
And the sidebar menus disappear, although i got them in the builder and integrated it: See picture here: http://i45.tinypic.com/zoaqly.png – There are no entries after one day!
Could you please provide me your website URL by opening a support request on our support forum at http://support-rt.com
Did open a ticket there and send you dates via PM here
OK we started work on it!
Here is the bold version of news: http://i48.tinypic.com/2942gbq.png – i deactivated all plugins, only WPML is active, still causing the same problems.
Due to the sidebars, they still empty in the creater, although i made them 1 minute ago! This all happened today, but i made no changes since yesterday on page.
I don’t think the issue related with sidebars or WPML because i have tested again and there is no problem with them.
Please let us work on your website to understand the issue you having, because you are the only one who reports like this one. We going to need your url, so please provide it as i said my previous message. Thank you.
this theme is almost exactly what I need. I was wondering if it is easy to create a 3-4 column fixed footer, for use on all pages?
Thank you for your time!
Yes you can create a fixed footer widget that will displayed all pages.
I think your theme has serious problems with WPML. Everytime i change the language, the sidebars disappear somehow. This is not very trustful and i have to do it again and again… again and again… I need urgent help to correct these issues.
Hi, Please read my previous messages and provide your url. Thank you.
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