To add to my above requirements, I was thinking of making the video appear as a JQuery Popup when somebody clicks on the top header slider images. Is that possible?
Please use the account which you purchased the theme to get support. Also, if you use the support forum at http://support-rt.com you can get faster support. Thank you.
Great theme, have set up everything I need and happy with though out, except for the one thing setting up the slider on the home page?On your demo the slider replaces the background header image on the home page, which is what I want to do also. My question is how to set up the home page slider and also replace the bc home page header image, I want to use 3- 4 slides and can not find where to do this or where to add slide images. I did not see on any videos yet how to do this.
I assume that you’ve used the header option where in the theme options to set your header image for entire website. It should be hid on the home page, as you expected. Actually it is a bug that I’ve already fixed it and there will be an update for the theme on Monday including that fix and some new cool features such as woocommerce compatibility. If you have no time to wait for the fixes please contact me through the contact form on my profile page.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Thanks for reply and good to hear about woocommerce compatibility, I have opened up a support question as per above question in http://support-rt.com,
since a week ago.
My question is how to set up the home page slider, am I missing something? as I can not find in the RT 17 Theme, I can see the slider tab on the left but when I click in, I can not see any facility for placing images in the slider and activating the slider for the home page.
You can read the instructions on Setup Assistant. Also, importing dummy contents always helps to figure out those kind of features.
Here is the Setup Assistant http://rttheme17.demo-rt.com/wp-content/uploads/2012/07/Setup-Assistant.png
and sorry for missing your post on the forum. Please do not hesitate to ask if you need any further helps.
Hi I njust bouth theme – when uploading it via SP-Admin or FTP it seems to break the wp-admin which comes up witht he following message. I notice someone yesterday had a very similar message, any ideas please?
Fatal error: Call to undefined function wp_get_theme() in /home/ajack170/public_html/Scion-Group.co.uk/wp-content/themes/rttheme17/rt-framework/classes/admin.php on line 379
Hi, wp_get_theme() functions is a new function that comes with WP 3 .4 so most probably your WordPress version older than 3.4. Please upgrade your WordPress with the latest version.
Please do not hesitate to ask if you need any further assistance. Thank you for purchasing my themes.
I take it back – I updated WP-version and all ok, sorry forgot to read comments properly.
Glad to hear you have managed to solve it already. I’ll add a warning message to v1.2, that appears in the admin panel after theme activation for users who has older WordPress version. I hope that will prevent this kind of questions in the future
Please do not hesitate to ask if you have any further questions.
two images in the gallery shortcode fall to the next line but I believe it is intended to be 2 rows by 4 column. Will this be fixed quickly?
Is it possible to make the logo permanent to top center even on wide screens. I like the way it is placed on smaller screens. Top logo then centered menu at the bottom of the logo
Hi, There are thumb_width and thumb_height parameters available for the gallery shortode. In my example that was 135px and when reduce the value displayed in columns, it is flexible! I’ve updated that page also to show you how it looks now http://rttheme17.demo-rt.com/shortcodes/photo-gallery-2/
How about the logo? Can I make it on top centered and menu below the logo also centered like it is on smaller screens?
We have wide logo that is why it might look better on top centered in your theme if we decided to purchase it.
By the way. I like the quick reply and quick fix you just did. Keep it up
There is no centered logo option for the classical view, it is just for mobile views. However i can provide a css code that you can easily paste in styling options to get centered logo and centered menu below it. I believe it will also help another users.
Thank you for your kind comment!
Thanks. I will recommend this to my client this week and hopefully get it.
Wish me luck
Does this theme supports Permalinks structures ?
Hello, Yes it does! You can control with WordPress -> Permalinks. Thank you
All I can say is….
You’re welcome and Thank You
hi, i have this message : “There is a new version of the RT-THEME 17 theme available. You have version 1.1 installed. Update to version 2.7.0.”
when i download again, i have the same version (1.1).
Thanks a lot
Most probably you’ve upgraded from RT-Theme 16 and both themes are using same notifications system, reading from cache. So, don’t worry about it, the right version number will be appear a couple of hours later.
Hi! I love the look of this theme, and I’ve purchased themes from you before and they have been awesome! I am looking at this theme for a client, however I was curious if this theme included a widgetized footer also by any chance? need to add a contact form widget and contact details, with google map, etc to a widgetized footer… is that by any chance possible on this theme?
First of all thank you for your ongoing kind interest into my themes. Really appreciated!
There is no default footer sidebar this time, hover it can be done with the Template Builder easily. You can create a template that includes a sidebar module and you can use for any page you want to show the footer widgets.
You have great themes! I am very excited that you did a responsive theme!... keep up the great work!
I recently purchased this theme and I love it. It’s great.
One quick question for you: is there way to have a testimonial box that rotates multiple testimonials. Currently, it looks like the theme is set up to show one testimonial.
Look forward to your reply.
No, currently there is not, you can look for a plugin. However, there are too many buyers asking this feature, I should add with the next update. So, keep your eye on the updates.
I realy enjoy your theme but i’ve got a problem with the Menus… they do not work when I use my own menus only the default ones “RT Theme Main Navigation Menu” & “RT Theme Footer Navigation Menu”.
Is there no possibility to have Menus with nondefault names?
also i can’t delet the default ones….
and just one more Question: when will the woocommerce update arrive?
thank you and have nice day!
I had to force users to use RT-Theme labeled menus to be able to add some cool features. Theme has just updated (v1.2) and woocommerce support arrived! Enjoy
Can I somehow choose how many characters the blog page will show before the READ MORE -> link?! Can I use Wordpress MORE tag?! so I can strip the text into the wanted size in the main blog?
You can use both excerpts and the more tag. If you would like to increase the character limit of the excerpt you can paste this code http://pastie.org/4408105 into the functions.php In this example you’ll have 120 characters per post.
The RTTheme Featured image that is enabled for the theme does not work well with other plugins that need the featured image. Is there any way around this? I don’t want to have to remove the featured image support for the theme but I had to install the wordpress feature image to allow for other plugins to pick this up.
Yes I had to remove it as default to prevent possible confusions. Please read this tutorial to learn how to enable them http://support-rt.com/discussion/4159/tutorial-how-can-i-enable-default-wordpress-featured-images
Hi, last Sunday I purchased your theme and it´s amazing, but in my theme options I have not any new version update message. What could be the problem?
When you upgraded from another RT-Theme the version number may show wrong number for a couple of hours. You’ll see the correct number when the cache cleared by system.
Forget it, now I have the update message. Great theme.
Just replied your question Thank you again!
Hi, Will this still be responsive when using wooCommerce?
btw awesome them!!!
Yes it is responsive when using wooCommerce as well, you can check your self with the demo shop http://rt17woo.demo-rt.com/
Thank you so much!
Hi…:) no audio in this update?
Hi, I’m planning to add it with version 1.3, very soon!
hi, currently I use RT theme 12, and I like RT theme 17 very much, can I change my site to RT theme 17 smoothly?
Is there a discount for old customers?:)
Yes you can, but you will need to assign your images again for the new powerful featured images feature of RT-Theme 17.
There should be Since, Envato runs this business as an author i don’t have such an option!
Thank you so much.
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