49 comments found.
Hi. Does this theme work in shopify?
I’m sorry, but Rubix is not available in Shopify. However, you can check out our item called “Umino – Multipurpose Shopify Themes OS 20” on ThemeForest at the following link: https://themeforest.net/item/umino-multipurpose-shopify-themes-os-20/42969030. It is one of our top-performing themes known for its exceptional speed.
Good afternoon. How much does it cost to install and customize a theme on our server? And how long will it take?
HI, Thank for you question, please send us an email to: mageblueskytech@gmail.com we can disccus more!
Do your theme supports specially Rubix 10, 11 and 12 magento latest version with Webkul Marketplace plugin https://store.webkul.com/magento2-multi-vendor-marketplace.html
Hi, Thank for your question. Yes, our item support Magento 2.4.4 version and Webkul Marketplace.
Hi, is this theme compatibe with Magento’s 2.4.3 PageBuilder? Most themes use content blocks to define static aspects of the site (such as headers, footers etc) and PageBuilder now wraps content blocks in specially formatted DIVs which may affect the way CSS is applied to the blocks. Has it been tested with PageBuilder?
Hi, Thank for your question. Yes, our theme support PageBuilder. If you have more question. Please send us a email to: mageblueskytech@gmail.com. We will discuss more! Thank you!
Hi Does it work with 2.3.7-p2 version ?
Hi, thank for interested in our theme! Yes, our theme support Magento 2.3.7 – p2 version.
does the product video , 3d and AR and BSS Commerce plugin’s work with this theme?
Yes, our theme supported all. Thank you!
Hi I purchased , But where is the 12th Theme ? i need all three jewelry themes plz
I absolutely got this for only for Jewelry Theme .. but I don’t see one in here
Hi, Yes, we have 12 themes, You can check Jewelry Theme in Quick package or base MGT 2.4 version. Thank you!
Yes , its available in 2.4 but , it is compatible with 2.3.7-p2 and if so what files do i need to move ? can you please email me ?
Hi, Please create a ticket: http://mageblueskytech.com/osTicket. We can discuss more. Thank you!
Hi, we have shortlisted your theme Rubix for purchase, however, while testing the demo on mobile we found a bug that stopped us from purchasing. The issue is that the mini cart popup which is full height of the screen is not showing the View Cart and Checkout buttons because it gets hidden by the browser (Chrome or Safari with iphone XR) bottom navigation bar. To see the buttons the user has to scroll down, which is a major problem for conversion I have attached screenshot here . Can you tell us if it can be easily fixed or if the theme allows to configure the mini cart like in your Armania theme which is not full height?
Thank you for your help, regards
Hi, thank for interested in our theme! please contact us to: mageblueskytech@gmail.com. We will discuss more! Thank you!
Hi, could you please confirm compatibility of this theme with magento CE 2.4.2
Hi, thank for interested in our theme! Yes, our theme is working fine with Magento 2.4.2 version.
Hi folks,
I was wondering if the category filter could be horizontal instead of vertical.
Thanks
Hi, Thank for purchased our theme, please send us a ticket to: http://mageblueskytech.com/osTicket. We will check and support! Thank you!
Why there are only 7 themes and theme 8-12 missing in Magneto 2.3 version? Is your theme-12(https://mageblueskytech.com/rubix/en12/) compatible with Magneto 2.3? Please help as I stuck and client is in hurry.
Hi, Please send a ticket to: http://mageblueskytech.com/osTicket/. We will check help you!
Hi Team, We have already raised the ticket with the ticket id #208625 Pls help us to resolve the issue. Thanks
Hi, We will check it now. Thanks
It’s almost 15 days I have raised ticket and 10 days before I got last update from you. Worst ever support.
Hi, Can you assist me on RTL . I have purchased your theme and want to have RTL for arabic store
Hi, Please send an email to: mageblueskytech@gmail.com We will discuss more
I found a lot of errors on my website (https://enfantcleanze.com/) Is the latest update will help (15 January 21)? Do I need to update to fix the error? Other question, I’ve been using your theme for 7 months but when I google my product there is a few of my page are found. Is there anything wrong with the SEO on the theme. If so how could I fix this issue. Thanks
Hi, Hi, Please send a ticket to: http://mageblueskytech.com/osTicket/. We will help you!
Using the documentation provided with the theme it is unclear to me how to easily replace the demo images within the theme. I’m using Rubix-2. Could you tell me how to replace the demo images from the theme without touching the theme files? If i do modify the theme files, they’ll be overwritten the next time a theme update is installed. Example: About Us page has a header image, Default category has a breadcrumbs background image.
Hi, Please send a ticket to: http://mageblueskytech.com/osTicket/. We will help you!
I’ve also sent two other tickets using your support system. Please respond to this promptly. Thanks
Okay, We will check now! Thanks!
I’ve started using the Slider, but when i enter a URL into the field “Add Link” it doesn’t actually link the banner image to the URL that it’ve specified.
Hi, Please send a ticket to: http://mageblueskytech.com/osTicket/. We will help you!
Using the documentation provided with the theme it is unclear to me how to easily replace the demo images within the theme. I’m using Rubix-2. Could you tell me how to replace the demo images from the theme without touching the theme files? If i do modify the theme files, they’ll be overwritten the next time a theme update is installed. Example: About Us page has a header image, Default category has a breadcrumbs background image.
Hi, Please send a ticket to: http://mageblueskytech.com/osTicket/. We will help you!
Hello,
Request you to share the demo theme admin credentials!
https://mageblueskytech.com/rubix/adminRegards, ImraN
Hi, Sorry, we don’t have admin demo account. If you have any questions about our theme, Please send a ticket to: http://mageblueskytech.com/osTicket/.
I bought this product. What are the fonts that have been used in this theme?
Hi, Please send a ticket to: http://mageblueskytech.com/osTicket/. We will help you!
Hi,
I am interested buying this theme, I do have some questions left:
1. When I check out one of your demo sites in Google pagespeed the score for desktop and mobile is very low. How can that be so?
2. Do you offer any 30 days money back if after installing seems the pagespeed score is still low?
3. Do you offer any customizations, if so what is your hourly rate?
4. Do you offer installation service for theme as well?
5. I would also like to use size and / or color swatches on the category and product pages. I don’t see those on your demo site(s). Is this being supported as well?
Thank you!
Hi, Thanks for you question. Please send a email to: mageblueskytech@gmail.com. We will discuss via email.
Hi,
How can i process orders which are cancelled or returned.
That’s your policy, Also you can refer link at here: https://docs.magento.com/user-guide/sales/order-processing.html
I’m trying to use the Homepage banner slider, but on the page it’s showing a message “We’re sorry, an error has occurred while generating this content.” Can you help me resolve this issue as I’m desperately trying to find a solution for this.
Hi, Please send a ticket email to mageblueskytech@gmail.com, We will help you. Thanks!
I’ve sent an email a day ago but still didn’t get a reply. Can you give me an answer?
Please check your email inbox. Thanks!
Hello, does the blog of this theme mobile responsive by just using the CMS? without adding HTML and CSS.
Hi, Thanks for your question. Yes, it’s responsive on mobile, We’re using our custom module for blog and using default WYSIWYG editor to input content.
do you have a backend demo? we want to confirm some things before purchasing.
Hi, Thanks for interested our theme, Sorry, Backend of the site unavailable for demo. You can see the screenshot, it is all module included our theme. You can check screenshot in admin panel: https://prnt.sc/w0x0au
Last day i buy this theme could you please guide me how can i active this home page template…? as i try but there i didnt find…
http://mageblueskytech.com/rubix/en7/ Waiting your reply… ThanksHi, Please send a ticket email to mageblueskytech@gmail.com, We will help you. Thanks!
Please check i have send email from numantahir1@gmail.com
