840 comments found.
Hi,
Problem is in saasland core
I wrote about the problem a few days ago. Saasland core has a problem and it is affecting my site. I had to backup the site several times, wordpress and other plugins were updated, but as soon as saasland core is updated, it starts shutting down everything done through it. So the site has no functionality and keeps showing an error if I try to update it again. So I restore the backup before the update so at least it works.
By the way, now I don’t have a slider and an option on the first page for blog posts.
Can you help?
Hi,
Thank you for letting us know. We have received your support ticket and have already responded to it. Please check your email or the support portal dashboard for our reply.
really amazing work.
Hi,
Thanks for your feedback.
Hello, this template used to come with Figma file which i am not able to find any more in my archive, were there any changes to figma file ?
Hi,
Thank you for your inquiry. We have not made any changes to the design file.
Hi – I tried to install the theme I just downloaded but the style sheet is missing https://snipboard.io/q9lQCd.jpg
Hi,
Thank you for commenting. We have noticed that you downloaded the complete package from your account but uploaded the entire package to your WordPress instead of just the single theme file. Please refer to the attached document which quotes from your attachment. You will need to extract the downloaded package to locate the single theme file, which should be uploaded to your WordPress.
https://prnt.sc/lJzyJE0gl3GfThe file name should be “Saasland Theme.zip” or “Saasland.zip.”
If you require further assistance, please visit the following link and submit a support ticket with the appropriate subject and reference.
https://droitthemes.ticksy.com/i purchased the theme 2 years ago and use it in our website but now i’m building a new website with same domain and i tried to activate the theme but it tells my activation is invalid
i need to know how to reset the activation code
as in avada theme i can delink the activation code and link it again
Please create a support ticket: https://droitthemes.ticksy.com/
i submitted a ticket yesterday and no reply till now .. i need to activate the theme so i can proceed in building our website .. again it’s same domain but i can’t activate the theme again as i can do with any other theme i purchased from themeforest like i did 2 days ago with avada theme
you replied on my comment here after 3 days and no reply till now on my ticket, i don’t think it needs all these days to just activate a purchased theme
waiting for your reply on my ticket
Hi,
After reviewing our records, we noticed that we responded to your ticket but did not receive a reply from you. We also noticed that you left a negative review, and we would like to address your concerns. Here is our response to your review:
https://prnt.sc/7rdmXFnjspUG“Thank you for your feedback. However, we must address the fact that the feedback you left was false based on the support ticket you submitted. Our support team attempted to assist you in activating your purchase on the WordPress Dashboard, but unfortunately, we did not receive a response from you or the required information through the support ticket. Please understand that without your license information and access to your dashboard, we cannot activate your purchase. Here is the reference for your support ticket:
https://prnt.sc/nKBNX2cxmhl2Please confirm the accuracy of your feedback. We are committed to helping our users in accordance with the Envato Support Policy. Furthermore, if you respond to your support ticket and provide the information requested, we will still be happy to assist you.”
Demos just stick on the loading animation. Have stumbled on this theme twice now, been interested in purchasing, and left because the demos don’t reliably load. Only got 1 to work. Just fyi.
Please create a support ticket: https://droitthemes.ticksy.com/
No, if you don’t understand what I just said, and don’t care, that’s your problem. I didn’t even have to mention the demos weren’t working. Your sales, not mine.
Hi,
We are sorry to hear that you have experienced issues with our service, and we appreciate your feedback. Our top priority is to provide the best possible customer support for all inquiries and concerns.
In order to address the issue you mentioned about your site being stuck at preloader, we kindly request that you create a support ticket using the link we provided in our previous message. Our technical team will then review the issue and provide assistance as soon as possible.
Note: We requested that you create a support ticket because the same issue did not occur with us. We need to investigate the problem on your site specifically.
Thank you for your patience and understanding.
JFC, the complete lack of understanding you’re displaying.
Hello there, i can’t import any of the demo’s with one click demo import. I have tried everything.
Please create a support ticket: https://droitthemes.ticksy.com/
i did
Hello. When I install my theme and then install my plugins. It is giving me error . The package could not be installed. Why is like that??
Kindly let me know how I can fix this problem if my support is expired. Why I am unable to install the Plugin Package
Hi,
It is almost impossible to tell which plugin is conflicting with our theme and vice versa, without checking inside your wp-admin. So we strongly suggest you renew your support and then create a support ticket.
Regards.
Guys, I have a problem with footers on my posts. Every post I publish has 2 x footers? I have tried everything to get rid of it but it will not disappear. Can you advise if there is a solution for this?
here is the url: https://slick.plus/building-a-thriving-learning-culture/
I have tried to hide it with css but it screws everything else up on the site. The post is an elementor template as i need to design the post like a page & i cannot do that with the theme.
Any help would be much appreciated.
Hi,
It is unclear how or why the footer is loading twice. Please create a support ticket through the following link so our support team can deliver the correct resolution.
https://droitthemes.ticksy.com/the theme is not flexbox compatible
I’m using the mega-menu for header menu but the overlay it’s too fast and the user can’t select any category. ¿What can I do for this?
¡Any help please?
Hi,
Could you please show a reference regarding this?
Hey DroitThemes!
what is happen to the website and my account? I cant anymore login and access to my buyed items! No update on facebook or Twitter! Email delivery failed!! Any update??
Hi,
If you are a customer of our premium plugins that you bought from our website, please don’t worry. We are doing some internal maintenance on our website, you will be able to access your account and items in a day or two.
Regards!
Yes, im a customer, thanks for this update 
Hi guys, the documentation is not available, is there any other URL which you can provide? https://docs.droitthemes.com/docs/saasland-wordpress-documentation/
I am using this theme for 2 years or more. I just realized that after upgrading to v.3.6.1 , I cannot see Theme Settings menu any longer. Otherwise no complains.
Hi,
Please make sure that you’ve installed and activated the “Redux Framework” plugin.
Hi,
I just bought and installed the saasland theme and when I add all the required plugin, one of them fails with zip file not found. I have opened a ticket but have not yet had a response. How long must I wait for someone to respond?
Hello, We already replied to your ticket.
Hi, I bought and the theme and test it before deploy to production. I need to import a demo but regardless what I do I have “There are no predefined import files available for this theme. Please upload the import files manually below.”. I tried to import json demo with the plugin but nothing happens. How can I import a demo?
Ticked created
(removed)
The package could not be installed. The theme is missing the style.css stylesheet. getting this error every time installing theme to WordPress.
Hi,
Please follow the below article and upload the correct theme file;
https://droitthemes.ticksy.com/article/14808/The same as Chrismfftw and nailabdev, I also have a problem with Droit Elementor Templating file. My purchase code is also out of support and when updating there is this missing file.
Hi,
Please download the missing plugin from the below link;
https://www.dropbox.com/t/8ApBda3awVZO5h6iI no longer have support for the product, however the product doesn’t come with all required files. Namely Droit Elementor Templating. I am unable to request the files, that should be free with the product via the support system as my purchase code is out of support.
Can’t ask for required files to update the SaaSland theme that should be free due to not owning support license. Seems like they have purposely locked support behind a paywall and then shutdown links to specific plugins to force users to pay for support to get access to files that should come with the download.
Hi,
Please download the missing plugin from the below link;
https://www.dropbox.com/t/8ApBda3awVZO5h6iThe above link expired 5 days ago.
Hello,
I can’t Install required Plugin “Droit Elementor Templating” :
Téléchargement du paquet d’installation depuis https://saasland.droitlab.com/downloadfile/droit-elementor-templating.zip… Décompression de l’archive de l’extension… L’archive n’a pas pu être installée. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Can you please advise on how to proceed ? Thanks!
Can’t create a support ticket here https://droitthemes.ticksy.com/ I no longer have support for the product, however the product doesn’t come with all required files… “Droit Elementor Templating” files should come with the download… Please advise us on how to proceed. Thanks!
Hi,
Please download the missing plugin from the below link;
https://www.dropbox.com/t/8ApBda3awVZO5h6iHello, thank you for your reply, the link has expired, could you provide me with another one? Thank you
