103 comments found.
Does the theme work and has it been tested with Wordpress 6.4.1?
Hi,
Yes, the SaaSpot theme is compatible with WordPress 6.4.1.
Regards,
VictorThemes
I looked at the documentation and there is no text about Megamenu.
https://ibb.co/dBwPpPb
Hello,
Our mega menu appears to be functioning as expected. Could you please provide us with a URL and some screenshots so we can take a closer look and provide a solution?
Regards,
VictorThemes
The picture shows part of your menu in the frontend https://streamable.com/p3govw . Example word Marketing Automation link is to the same page and in that button there is text “extra account are available…” Now let’s look at the navigation in the dashboard https://ibb.co/qJCr9ns . It can be seen that there is no option to replace the text “extra account are available…”, as well as to replace the link to the page ../marketing-automation/. So I don’t see options to edit in the megamenu
Hello,
Go to the Appearance > Menus section of your website, as shown in the screenshot at https://prnt.sc/SErIfWvFlerz
This will give you access to the mega menu options.
https://victorthemes.com/my-account/support/
Regards,
VictorThemes
https://streamable.com/p3govw
Thank you for bringing your issue regarding our theme to our attention. We will review it and take the necessary steps to rectify it.
Hi,
We replied in your ticket.
There seems to be an error here in the theme file – https://clubcaddie.com/wp-content/themes/saaspot/inc/dynamic-style.php In an audit, it shows this error – 500 Internal Server Error—The server has encountered a situation it doesn’t know how to handle.
Hi,
Can you share the purchase code for this theme to get further support?
Quick Fixes: Install theme in a native way: Appearance > Themes > Install > Add New.
Or Setting a Permalink may help.
Thank you.
here’s the code a31317a6-6e6f-43f5-a8bc-46f9350031f8
Hi,
Ok, thank you for the purchase code.
We’ve just released an update to fix your current issue. Please update the theme and SaaSpot Core plugin.
Update Notice:
SaaSpot (Theme) 1.9
SaaSpot Core (Plugin) 1.9.2
How to update the SaaSpot theme?
How to update the SaaSpot Core plugin?
Regards,
VictorThemes
Hello,
I want to put a level 4 menu but when I visit the site the level 4 menu does not appear. I tried to display it with css but it didn’t work. How can I fix this?
Hi,
You already opened a support ticket for the same question, and we replied. It is not possible to show the third level of the menu.
Thank you.
Hello i wont to add an image in the slider of elementor element. That element that you use in the demo. I am adding the image and then save the page. Also I have set up the Carousel option. But the slider does not play and the navigations arrows does not work. I’ m missing something in the options?
Hi,
Thank you for using the SaaSpot theme.
Please contact us via our support center or from our profile page contact form:https://victorthemes.com/my-account/support/
+ Share your Website URL with temporary administrative login credentials. We’ll check and let you know the solution for it.
Regards,
VictorThemes
My support has expired and I thought that the problems is something in options and can by solved without support.
Please help ?
Sure, we’ll do response soon in your ticket. Our developer is checking on it. Please only follow up there.
Would like to have some clarity over a few points mentioned below before buying the licensed version:
1. Is there is difference between Envato Elements version vs This licensed version? What are they?
2. We are currently using Envato Elements version of SaaSpot and we have errors in debug file about memory exhaust issues & file errors coming up. If we move to this licensed version will the team support to solve all errors for us?
3. While moving from Envato Elements version to This licensed version will there by any data loss?
Hi,
1. Same version, no differences.
2. Memory exhaust issues are related to the Server. So, please ask them about the server memory limitation issues.
3. No data will be lost. You’ll get our support when you purchase the themeforest version.
Regards,
VictorThemes
But i am getting errors like this:
[01-Dec-2022 07:23:55 UTC] PHP Deprecated: Function _register_controls is deprecated since version 3.1.0! Use Elementor\Controls_Stack::register_controls() instead. in /srv/www/wordpress/wp-includes/functions.php on line 5383 [01-Dec-2022 07:23:55 UTC] PHP Deprecated: Function _register_controls is deprecated since version 3.1.0! Use Elementor\Controls_Stack::register_controls() instead. in /srv/www/wordpress/wp-includes/functions.php on line 5383 [01-Dec-2022 07:23:56 UTC] PHP Parse error: syntax error, unexpected ’$items’ (T_VARIABLE) in /srv/www/wordpress/wp-content/themes/saaspot/saaspot/functions.php on line 53
[01-Dec-2022 07:23:55 UTC] PHP Notice: Trying to access array offset on value of type bool in /srv/www/wordpress/wp-content/plugins/saaspot-core/elementor/widgets/saaspot-testimonial-carousel.php on line 676 [01-Dec-2022 07:23:55 UTC] PHP Notice: Trying to access array offset on value of type bool in /srv/www/wordpress/wp-content/plugins/saaspot-core/elementor/widgets/saaspot-testimonial-carousel.php on line 676
Hi,
Please delete the SaaSpot Core plugin and install it again from: Appearance > Install Plugins.
& save the page settings. If so, the above-mentioned issue will fix.
If not, please ask for support from our profile page contact form:https://themeforest.net/user/victorthemes#contact
Regards,
VictorThemes
how can we edit the header fonts and space between menu text?
Hi, can you please confirm your purchase?
Not full understand with your type website. Can you explore more? I’m looking for for theme to lead generation and directly send my leads to client. Is this possible with your theme? Thank you
Hi,
Thank you for showing your interest in the SaaSpot theme.
You’re asking about the theme to do the lead generation capability + send leads to the client. This is something you’ve to do with a third-party plugin.
The SaaSpot theme is more about the frontend look of your website. You can always connect whatever WordPress offers with this theme.
I hope this helps! 
Regards,
VictorThemes
Hi, a update theme with latest version + WP 6.0 …but Codestar Framework doesn’t work? I try to unistall it but it doesen’t work…how can I fix it? Thank you
Hi,
Can you please make sure you have the latest versions on your Website?
Update Notice:
SaaSpot (Theme) 1.8.8
SaaSpot Core (Plugin) 1.9.1
Change Log
How to update the SaaSpot theme?
How to update the SaaSpot Core plugin?
Regards, VictorThemes
has the theme been tested for Wordpress 6.0? I am looking to upgrade
Yes. It is tested.
& all recommended plugins also comfortable with WordPress 6.0.
Regards,
VictorThemes
I have configured the Polylang plugin for translating the theme. The post and pages are properly translated. But App can not be translated. There is a way to translate the app; Thanks you
Hi,
In a language settings you’ve to enable the App post type.
Check the following link for proper action steps.https://polylang.pro/doc/multilingual-custom-post-types-and-taxonomies/
Regards,
VictorThemes
Hi team, Possible to have Gatsby version for this theme? We are looking forward to have this compatible version with Gatsby.
Hi,
Sorry we don’t have a Gatsby version of SaaSpot theme.
Regards,
VictorThemes
Hi, Coud you please share the psd files and documentation link? How are we supposed to replace the saaspot logos with the new ones without the psd files? Except theme file there is no documentation nor psd files for customizing it further
Hello,
We do have fewer PSD files since we set the style guide first and worked on pages directly. If you want those non-important page style guide PSD files means, share your email address. We’ll send those limited files to you.
For the documentation link:https://victorthemes.store/docs/saaspot/
Regards,
VictorThemes
Also, the PSD files of the images in the files, how are we supposed to replace them? We need to identify all the Saaspot branded images and replace them. There are quite a few. Dropped you a support ticket with my email.
Hello,
The SaaSpot theme uses the Elementor Page Builder plugin. So, edit from that page builder and replace all of your images from it easily.
Thank You.
There is something wrong with the saspot tables. Now when I open old tables I can’t see where I can modify the rows but the data is there. Which is something strange. I have already the theme but nothing has changed. https://ibb.co/z7Yr9c1
Hello,
We’ve updated our code on: SaaSpot Core plugin file.
Please delete that plugin and install it again from: Appearance > Install Plugins > Activate.
This update fixes the error and shows you the tabs to edit all of the contents inside the Comparision table.
Thank You.
Almost a year since last update? Any new updates on this? There’s no recently updated badge for this item on themeforest.
Hello,
We’re continuously checking our all themes, if an update is required means, we’ll release it. Up until now, SaaSpot is fine to work with the latest version of WordPress and required plugins.
Thank You.
After installing, menu doesn’t look like the demo. all the other features are ok. what can i do?
Hi,
Thanks for purchasing our theme.
This happens due to the Mega Menu option is turned on, Please go to Saaspot Options > General > Disable Megamenu switcher and turn this OFF.
Check the following screenshot for your reference.https://snipboard.io/bpnGtV.jpg
Hope this helps. Let us know if you need any further assistance.
Regards,
VictorThemes
Ok, can you please open a support ticket at: https://victorthemes.com/my-account/support/
And mention your website URL and temporary login link? We’ll check and let you know the solution for it.
It appears there is an insecure http in your files somewhere which prevents secure SSL. Where is this located scheme http host victorthemes.com filename /themes/saaspot/wp-content/uploads/2019/02/background29.png
Hi,
Ok, can you please remove and upload that image again? It’ll fix the HTTP error.
Thank You.
Hello. Unfortunately that did not resolve it. I think the issue is there is your domain using http. We want to remove any relation to victorthemes and more importantly http. Please advise.
Hi,
On your page, please remove the relation of images from victorthemes.com and upload it again from your own WordPress Media dashboard?
This will fix the relation between victorthemes.com and HTTP errors.
If you are still not clear, please open a support ticket at: https://victorthemes.com/my-account/support/
Regards,
VictorThemes
does theme work with elementor 3.5?
Hello,
The current version of the elementor is 3.4.7. But you are asking advanced version.
Check the current version number at:https://wordpress.org/plugins/elementor/
SaaSpot theme working just fine with the latest version of Elementor Page Builder.
Thank You.
