26 comments found.
Hi – i’m web developer – i have done lots of projects for themeforest. if you need a developer please mail me at tfdeveloper.mike@gmail.com
“i am sorry if this comment distrubs you”
Thank you for your offer
thank you for your response sir
I got an error when install the demo content. Error: Failed to create tmp table _fwbk_wpe7_commentmeta. COLLATION ‘utf8_general_ci’ is not valid for CHARACTER SET ‘utf8mb4’
Hello, can you please drop us an email on info@kapp.rw with your Wordpress login credential so we can investigate the issue? We will be happy to assist you. Thank you
I just sent you an email, regards.
Well received, we will get back to you ASAP
Thanks for super fast support!
It’s our pleasure
Hi, I’m having trouble installing this WP Theme. It seems to be corrupted. I keep getting this message when trying to activate it; ’ “XXX-XXX” is currently unable to handle this request. HTTP ERROR 500’. Also (when theme is uploaded) I can’t get ANY menu option in wordpress to work. I’ve already tried to install through ftp AND Wordpress, delete and download theme again through themeforest and nothing. Have already tried to download other themes, just to see if there was a problem with wordpress, but works fine. I could perfectly download and activate other themes. Need help on getting this theme working ASAP please.
Thank you!
Hello, Try to change your permalinks settings( Settings -> Permalinks ) from your wordpress admin area then select ‘plain’ and save.If that does not work, kindly drop us an email on info@kapp.rw with your website link and the php version you are using. Thank you for your patience
Hi, tried to contact support but couldn’t get through, here are some questions please – thank you!
1. Phone number in top left, appears left on desktop but black on mobile, how to change? – I currently have the following code 07809 428 486
2. Typography size doesn’t seem to work (when using customize) – for example menu font is set to 22 and body text set to 17…. The font family DOES seem to work I was able to adjust it by using custom CSS (but I would like to use the default method – seems more fun )
3. Can I change the image under the navi per page? I’m talking about the grey image 1920×380 – it would be nice to change per page… can this be done? How?
Hello, can please you send us your website link through our email on info@kapp.rw in order to help you better.
Ignore the comment above, I just received your email, I’ll get back to you in a few minutes
Many thanks Kapp!
Thank you for your patience, Kindly check your email for our response
contains psd files?
Hello, unfortunately Sabrak does not come with its PSD version.