Web Themes & Templates

Reviews for SAHARA - Responsive Magento 1 & 2 Theme

136 Reviews

for Bugs

This theme have pleanty of issues. even the issues are showing in their demo.
Demo url: http://demo.saharathemes.com/magento2/sahara_fashion234/germany

In main menu bar, click on accessories, it wont have link. It is a category and it should have link.
After installing the theme the same is happening for us. whenever we are adding new category to the menu it wont show the link.

There are many other issues as well. I highlighted one because its showing in their theme demo.

Author response

If you don't want our theme you can make request for refund
https://themeforest.net/refund_requests/new

for Bugs

Do not buy for Magento >= 2.3.4 unless you can fix the layout yourself!!!
Also note that the demo is only for version 2.1.3 (you'll need to downgrade your Magento version if you want to take advantage of the demo), this is not clearly stated and somewhat dishonest to me.

It's a one for all template very badly written (blocks shared across different templates for example) and heavy.

Some details of the layout need to be fixed (newsletter layout, as soon as you edit a page the javascript code here and there won't parse the data correctly anymore and you'll have to fix that functionality too). They're "minor" things, sure, but keep it in mind. It doesn't work out of the box and good luck.

Also the reviews on the "best customer service" must be either fakes or veeeeery old. They barely speak English and communicate telegraphically making no effort whatsoever to really help you.
They installed the theme for me (for free) and set up the Megamenu options (thanks again for that), but that's all. Do you call it good support?

Never again. Not recommended.

for Customer Support

Ordered this some time ago. Installed it with my new M2 shop and had some problems installing the theme. The Megamenu didn't show up.
Asked the customer support for help - they were so fast and so good. I can always recommend the theme and the team!!! Thank you so much.

for Other

Beware may not work with your current setup. I read everything before purchasing this theme and at first glance though it was an excellent purchase also considering its rating and sale price. I have purchase other theme on here before and happy with the support and the install went smoothly. Now with this my author if something is not working will tell me its the hosting company and when I call the hosting company they say its the authors. Those of you who know how this run around goes can feel my frustration. I now just put in a request for a refund I would be more then happy if everything went smoothy as with my first purchase a few years ago. This time around I've been the middle man from both ends accusing each other. But on another note Ive been with my hosting company since 2009 and they have not let me or been wrong thus far and I currently have another site running a magento and theme no issue... Strange just thought I would let you all who think about purchasing this theme get all your facts down before purchasing and save yourself the time and headache of going though was I am now...

There were many bugs that was fixed by support because documentation is very poor. I won't recommend this theme to anyone at all.

I am a magento developer myself and was stuck so imagine that is the level of poor work

for Customer Support

Nice and versatile theme. Very helpful and quick support.

for Customer Support

This theme is excellent and I can't stress enough how great customer support has been, very stellar, going above and beyond and exceeding my expectations. Communication was timely, efficient and they were very responsive to questions and queries.

Plaza-Themes has rightfully earned their Power Elite status and is one of my preferred authors on TF for both theme quality and support.

for Customer Support

The theme had a few bugs, but it was quickly fixed by the support team.

To be perfect just need to update the font-awesome version in the code, other than that, everything else looks good.

for Customer Support

The customer support is excellent; they respond right away and handled every request that I had. Best group of programmers and designers.

for Customer Support

Paid my host provider to install. They could never get it to function. Support is none existent, no one ever responds. Stay away

for Bugs

A lot of different bugs, that are difficult to fix

Author response

You can contact us themesplaza@gmail.com. We will check and help you

for Other

Ive used many templates over the years for my client but this has to be one of the worst. The documentation is a complete and utter mess. Simple things like adding items to the menu, isnt just a straight forward and clear exercise, mind you still have not figured out. it has very bad usubility in the back end and takes hours to find where what switch there is or isnt... eventually just reprogramming the code as its much faster at times... avoid this theme at all costs.

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