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Hi, I have a big problem,
I uploaded the theme and all was working well. I now have the latest version of the theme running.
The problem i’m having is that the website loads fine the first time now and then when i try to load again it strips all the styling out and I get a bare bones website. I have disabled all the plugins and cleared the cache and the problem still persists. I think it is the theme now which is causing this.
Furthermore, when I try to go onto wp-admin the site sends it into a redirect loop and nothing loads up. Sometimes when it does load, the next pages dont upload and it shows 404 page for admin pages even after being logged in.
These problems are crazy and I can’t figure out the cause or the solution!
Could you please look into this and assist me in it.
Thanks a ton
The problem is with your hosting. Can you please email me the wp-admin access?
Why you included a Revolution plugin in this theme? and Why it need Envanto API key?
Hi! We use Revolution slider plugin for the slider. Themepunch (developer of revolution slider) explained that the buyer can use it without license since we have purchased the extended (developers) license. License is required for the plugin updates. So we as developers should update the plugins and theme and upload it to themeforest. After that you will get the theme with the updated plugins.
I got security warning email from Envanto about this theme.
I think it is risky to use your theme.
Can you please resend me the email or screenshot? This is the 1st time I hear things like this.
Sure, Please click the link http://1.bp.blogspot.com/-LLLbYd6ULzs/VBs6g9SBeMI/AAAAAAAAEYM/l3CZP6yfuJo/s1600/evento.png
No, we have updated the Revolution slider. It’s fine and secure. Please check this link: http://awesomescreenshot.com/0df3iiyc24
How can I change the index.php to exclude a particular category from the posts list?
Just say I have 5 categories, and I want my blog page to only show 1-5 categories.
Then I also created a new template ( a copy of the original index template) and I want that one to ONLY show category 5.
How can I do these? Thanks in advance!
You can edit the template via Appearance > Editor – http://awesomescreenshot.com/03e3k0ob62
I know where to edit it but not what to change?
This is the theme customization question. I can forward this request to our developers team, but this will cost based on the hourly rate $40/hour
Nevermind, I figured it out on my own. It was one simple line of code..and charge $40 an hour for that when the theme already cost $50… Love the theme..but yeah..that’s crazy.
I’ve purchased a lot of themes over the years and many even though they don’t really offer customize support..have always helped their buyers with simple stuff..this is the first theme where support was really bad.
Not one question I ask has ever been properly answered. But I figured it all out so it’s fine.
Hi there, dear Developer!
Thank you for choosing our Theme.
Our team provides free help to installing the Theme and democontent at your website. Also we provide the full documentation with all the features of the Theme.
Will this theme work with wordpress 4.0
Yes it works with wordpress 4.0
How can I remove NEWS Popular /News http://www.buddhismreligiousminorities.org/wp-content/uploads/2014/10/screenshot-www.buddhismreligiousminorities.org-2014-10-19-19-01-58.png this and replace another thing here?
please let me know.
Please open the ticket at stylemix.com and our developers will solve the problem asap. Regards
Sorry the right link to support is http://stylemixthemes.com/support/
Good day kindly show me how i can change the following details i marked on the attachment, i will appreciate
Sorry, I cannot see the attached file. Please send it to firstname.lastname@example.org if it is still needed to fix
You do not write if this theme is fully compatible with 4.0, and I need to make sure before I buy it. Are all components compatible with 4.0?
Yes it’s compatible with with WordPress 4.0. If you will face problems, our support team will help you for free.
I add events under the dashboard. It doesn’t list under the Events page.
Every time, I create an Event it doesn’t list under the Events page.
Please I need your help.
Hi there, you should create the new page, choose event template and create the event as well. If you will have any problems with it, please contact us email@example.com
Hi Guys, Someone can help me about my question ? How can I fix my event page issue? Please I need an advise. In advanceThank you
Send please screenshot or admin panel access to the e-mail address below.
It works well. Thank you a lot. Best Regards
Great! Feel free to contact with us if needed.
Hello good day,
I have problem on my site request help.
I have the event at Home “Christ Redeemer Program of Men” .mp3 audio is not playing full. You can check what’s going on?
Hi! Can you please share a link?
Hi again, Adagilson. Send the admin access to firstname.lastname@example.org, please.
Hello thanks for the reply and service. Problem solved. It was on the server. Thank you
Nice. Enjoy the Theme!
very nice theme
my question: does it support RTL ?
Hi, Besfe, Unfortunately, we didn’t make the RTL version, but we can make it for you to order.
Hello, I am currently having problem with the revoslider. I updated the new theme and it disappeared. Now I have created a new slider but it is still not working. And the option to select a slider on the homepage is not working.
Dear, dptrax, can you please PM us your details, we’ll need to see and fix that on your station.
your email address please?
Hello once again, thanks for fixing the previous problem, There seems to be a problem with the related posts http://stthomasmorecatholicchaplaincy.org/
If you scroll down to where related posts are, its not aligned well, and I cant find where to fix it.
Hi, we’ll check that with the details you provided before in the ticket.
Will get back to you shortly.
In fact, you can post those problem right in the ticket comment. Thanks
Great, would be waiting
The related posts show this way because the first post doesn’t have a featured image http://stthomasmorecatholicchaplaincy.org/give-to-the-lord-with-ease-please-read-from-the-agn-chaplain/.
Please set the featured image an then you’ll have 5 related posts
Hope it helps
thanks a lot
I am getting an unresponsive script error
I am using version 1.1 and wordpress 4.2 I will check for an update
I updated to the latest theme version but it still doesn’t work. It does work in Safari but not in Firefox.
Hi, dear thedesignpub,
can you please create a ticket at stylemixthemes.com/support, and include your wp-admin and ftp credentials so that we could take a look and fix?
Nice theme. I haev some queries before i go n purchase it.R u going to provide Layered psds ??
Hi, dear Zoe, thanks for interest.
The current WordPress theme pack doesn’t include PSDs.
Actually the set of PSDs can be bought separately if you only need PSDs.
where can i get those psds? here in graphicriver section ??
When is next update?
Hi, dear Nick,
Well, we hope to have it by the end of summer, as we have many many irons in the fire with new themes.
Hello I tried to plug WPtouch Pro but I can not fee so What the law PROPERLY the shorcode quote I can come Solve thanks ?
Hi, dear myweb2,
Unfortunately I don’t understand the issue. PLease try to write it in your own language, I’ll try to google translate.
Ciao, il problema è questo. Ho scaricato il plugin WPtouch Pro, il plugin che funziona correttamente non visualizza il contenuto che è scritto nello short code “quote” vedi il link https://www.dropbox.com/s/j3bgm30mrt38tyh/quote.jpg?dl=0 c’è un modo per risolvere il problema?
WPtouch Pro is not one of the plugins we installed with our theme. Apparently it adds some extra class for the word Quote.
We don’t know the reason, sorry. Maybe adding some Custom CSS might correct it.
Puoi conigliarmi un codice personale css in modo che posso provare? Grazie
Sorry, but it is a third-party plugin that is not on the list of plugins coming with the theme.
Can you please address our extra support service? They can help you out per charge. http://stylemix-wp-support.com
Is it possible to change to Full-Width page rather than just the boxed off pages?
Hi, dear NewYears1978,
I don’t think there is a setting for that, sorry, it was an early theme of ours
You can refund it via Themeforest -> Help -> Request a Refund.
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