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When i set my Tablet on vertical position, the menu is not responsive, and i want it responsive. Where can i change the witdth to be responsive the menu?
Please submit a support ticket for assistance – https://tfingi.ticksy.com
I have a valid purchase code but your support will not accept it. I have multiple licenses for the Salbii theme and wanted to know if it will run under WP 2.6.
Please submit a support ticket for assistance – https://tfingi.ticksy.com – Try a different purchase code or maybe your support expired?
No my purchase code is very valid thank you ‘Purchase Date: 2016-03-07 15:03:08 UTC’
Your support system is not allowing me to use my purchase code that is valid for another couple of week. Are you honoring your support or not? Simple question: Will your theme run under WP 4.6?
Have always had issues with the way visual composer is integrated to your Salbii theme.
I’m getting this visual composer error after updating theme via FTP:
Fatal error: Call to undefined function vc_set_shortcodes_templates_dir() in themes/salbii/inc/plugins-integration/visualcomposer/visualcomposer.php on line 22
It is also impossible to update/upgrade the theme from WP dashboard. Why is the theme so files so heavy?
Please submit a support ticket for support – https://tfingi.ticksy.com
I’m getting this error after updating via FTP:
To fix the fatal error in Salbii 2.9, I replaced the following code on line 22:
vc_set_shortcodes_templates_dir( $lbmn_vc_path . ’/vc_templates’ );
with this code from old version 1.9:
vc_set_template_dir( get_template_directory() . ’/inc/plugins-integration/visualcomposer/vc_templates/’ );
And now I can access my site again. But pls you should look into this bug and fix it because Salbii theme is not working as expected for me.
Additionally, the visual composer integrated into salbii theme is outdated.
Current VC version is 4.12
Can you pls update the theme to keep the plugin updated?
We are working on it!
Ok great, thanks!
With updates to Wordpress, the Visual Composer for the theme has stopped working and is giving errors. I downloaded the latest version of Visual Composer (at my cost), but that has completely broken the site. What can be done to resolve this?
Please submit a support ticket at https://tfingi.ticksy.com
I have just purchased another license for Salbii and need support, but my purchase code is not recognised by your ticketing system, is the key not active straight away?
Your purchase code should be active immediately. If you are still having issues with it, please drop me a message with your purchase code to double-check for you.
You want me to post my purchase code on here?? How else can I message you? As I can’t use the ticketing system because of this very issue.I can give you the last few characters on here I suppose?
It still doesn’t work and I’ve double and treble checked, it is the new code I am using… My licensee name is Affiliate Broker… can you check from there? I purchased through here around 13;25pm GMT and your purchase code arrived at 13:28pm ish. Thanks
Message me from https://themeforest.net/user/tfingi – please do not post codes on here.
Ok, Thanks. Done.
Try now please.
Hi, is it save to update Salbii from v. 2.4 to the newest v. 2.9? Is there something to consider? Using WP v. 4.1.13 but want to update too to the newes version, is Salbii ready for 4.6?
Thanks a lot
Hello, it is safe; however, it depends on your setup and customisation you have put in place. It is always advisable to do so in a staging environment.
Hi there, I’ve bought Salbii and installed on a web site, later I needed to change web site so I moved everything to a new one, as company changed name, but I have a problem Visual Composer is not working, how can I fix it?
I’ve tried to ask the question in https://tfingi.ticksy.com/, but answer is Sorry, that purchase code doesn’t seem to be valid. And copied and pasted the code from the email that was sent for download.
Please message us with your purchase code to check why it is failing (not public but via our profile page).
Check now please, it should work!
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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