Hello. We responded to you 10 minutes ago and have not yet received your response, however 2 minutes ago you used a bad review to ask us for support. Please do not do so. We always respond to our customers within the specified time of 24 hours (Of course we are never more than 12 hours late) If you continue to use reviews as a means of requesting support we will stop supporting you assist you. We will be contacting envato about this case now. Thanks
the theme is slow, my page speed is so slow, thought i wasn't doing something only to realize its as a result of the theme, removed all images and products from the site and page speed is still slow just because the theme is activated
Hello. Your website ( https://houseofnana.shop ) loads very quickly and there is no delay as you announced. We tested and the load time is only about 2 seconds. To optimize loading time, the video used on your homepage needs to be further optimized, currently the video being used on the homepage is 18Mb in size. If the video is between 2Mb - 5Mb, your website will load even faster. This is not a theme error as you reported so your review is completely untrue. Thank you
Stylistically the theme is gorgeous but there are too many bugs, I hope they will fix it soon
Hello. The problem you raised in the email is not an error. The zoom function on the product detail page in the mobile screen we have to turn it off because it is related to scrolling on the mobile screen. Our previous themes let the zoom function in the mobile screen and customers all complained and wanted to turn it off, so in later themes we did not add this function in the mobile screen. Thanks
Just purchased this and everything looks good so far except for one thing. On the product page, when you select a color swatch, the main image in the gallery doesn't change. It stays stuck on the first variant's image. This seems to be a problem in the online demos as well.
The theme is very buggy I Fixed a lot of things with custom codes like fix images size, heading sizes. Theme providers gave these options in the customization setting but the options are not working :(
I only recommend this theme if your programmer and happy to fix these types of bugs on your own.