Hi, We are experiencing a “There has been a critical error on this website”. Our minimum server level is PHP 8 in which your theme is currently not compatible, please advise when you will be releasing an update? Many Thanks

Hi, I’ve just updated support today. I’m getting an error on my website and can’t open dashboard. Can you let me know of any updates or a cure for this error.

An error of type E_COMPILE_ERROR was caused in line 124 of the file /home/espresso/public_html/wp-content/plugins/sanabel-core/shortcodes/inc/tools.php. Error message: Array and string offset access syntax with curly braces is no longer supported

Thanks in advance,

Matt

PLEASE RESPOND

Hi, I have an issue regarding your theme on my website. kooplangkahmaju2u.com.my

1) How do I globally remove the sidebars from all pages without removing the sidebar from the homepage?

2) Why does the “Insert Sanabel Shortcode” button in Edit Pages do not work?

(btw, I have asked TWO other questions prior to this one, and you NEVER respond to either of them. As a customer, honestly I am disappointed. So please, respond ASAP. Thanks.)

why does “Insert Sanabel Shortcode” button in edit page not work??

Dear A-Works, after importing demo data for Sanaboat, i am left with a certain area of the “Shop” page template where I am not able to edit/remove from the page.

for context, it is the section between the rev slider and the products grid where there is two images of boots.

Image 1: https://ahmad.works/sanabel/10/?product=crazy-casual Image 2: https://ahmad.works/sanabel/10/?product=crazy-casual

Our website: https://kojaksa184.com.my/

It is really urgent and I need your help. Please assist me on this matter, thank you.

Hello – will you be distributing a theme update soon? We implemented PHP 8.1 and the site broke with a critical error. The error message eminates from the Sanabel Core plugin with the following error – “An error of type E_COMPILE_ERROR was caused in line 124 of the file /XXXXX/XXXXX/public_html/XXXXXX/wp-content/plugins/sanabel-core/shortcodes/inc/tools.php. Error message: Array and string offset access syntax with curly braces is no longer supported”

Hi there,

No working “Theme options” in v2.57 with WordPress 5.7.2.

Which version of WordPress is working with this theme actually? I need to change the logo and others options!

Thanks.

I own the Sanabel theme. Where do I toggle a button to go from dark theme to light theme?

Thank you, David Patrick Farmer

Hi Ahmad,

I have been trying to remove the picture of the landing page and replace it with another one. I’ve been trying every option available for 3 days in the page editor and haven’t been able to do the landing page?. How does this theme work? what should I do?

Hi, purchased this theme a week ago and wrote you for support. Still didn’t hear from you.. Could you please check. Thnx Willem

Hello, I must update a website with the Sanabel theme version 2.50, I need to update to version 2.67. Can you give me any recommendations? what would be the best procedure? Your advice? Thanks a lot!

Hi, my theme options are not saving. I see others have had this problem, could you advise how to fix it please?

Thanks

Hello, I am facing bug on updating..

Hi there. I have just purchased and installed this theme, and I had to disable Gutenberg/Classic editor to be able to edit pages with WPBakery – that’s fine as I only want to use WPBakery, but all content (imported from demo) is added as HTML so I’m not able to do any changes in the content, and revolution slider (the banner on front page) disappeared. When I try to add the shortcode from revolution slider, the other demo-content and layout gets broken.

I was building my website in june this year and paused for a few months. yesterday I worked on my ebsite again (after updating Wordpress to te lastest version) and the theme options do not seems to work anymore. I donot see any values in some of the fields and when I change a value and save it, it does not work, I cannot see the expected change on the website.

hi I boughtthe Sanabel theme v2.65 In section Appereance/Theme Options, is not possible to change nor to save the changes in the theme options. Some appear to be blocked other, yes possible to change a setting but in any case, the theme options are not possible to save. Please help!

Hello, yesterday have purchased that theme. when have installed and import demo on WordPress every thing is working perfect but am not able to do work on theme options. can you help please?

hi I just upgraded the theme to Sanabel v2.65 In section Appereance/Theme Options, is not possible to change nor to save the changes in the theme options. Some appear to be blocked other, yes possible to change a setting but in any case, the theme options are not possible to save. Please help!

Hi there, i send in an inquiry that i want to return the theme because i do not need it anymore due to the pandemic and the project cancellation and still did not get an answer. Please contact me about my request. Thank you. Kind regards, Yelena.

Hey Can I have the latest version of this theme? Been having some bug speed issues on my site.