bitpub supports this item


This author's response time can be up to 2 business days.

167 comments found.

Are you upload the actualization of visual composer 4.12.1 ?

Version 2.0.0 of the theme is out and it brings proper WP 4.6 support along with an update to the newest version of Visual Composer. Updating is not optional if you want to use it along with WordPress 4.6!

Please take a look at the changelog for instruction on how to update and what to look out for. You can find the changelog on the item description page.

We respond to all support requests from verified customers even if they don’t have support / have support period expired so make sure to send us and question through the item support page.

Which is the Row id for the update?

In older version i added a row id input as part of the customization. The new version has a ID input in row settings by default.

We have tried inserting google map using the iframe code but on the front end, it doesn’t show… the frontend editor shows it though… please guide…

Please request support through the item support page. Google maps started requesting a api key since recently. older websites that used google maps before the update do not need to add it. If you send the link to your website and WP login info we can get to the bottom of this asap.


TonnyP Purchased

Can it be true that you Theme does not support SSL (https://...) We have tried and used the latest version and we get 2 errors: Google fonts and Google maps references inside your design? I cant se where in your code I have to change it from http to https ? plz help me ASAP?

Cheers Tonny

It is a simple fix. Please send me a message through item support and i will send you the changes you need to make.

The process item icons are not showing, just rectangles

I need to see the website to take a closer look.

There’s no place to add LinkedIn link on the Meet the team part of the About page?

I know. The component should be extended if you need different social media links.

The file you have to edit is: sapphire-wp\framework\composer\components\vc_ewf_team_member.php

it should be simple to do with a little php and html knowhow, just follow the structure for the other links

Video from a single Vimeo link only plays on the Revolution Slider but not on any other pages?

What version are you using of the theme? Version 2.1.0 fixes a problem with videos not showing…

have issue with refresh page that duplicate every time i refresh the page

i removed all the pages and still same issue

Please contact me through item support and send WP login info so I may take a look at it for you!