13 comments found.
DON’T BUY THIS! Seems Kopasoft is not existing anymore! Demo content install is not possible, so theme is not working anymore – no answer of support, nothing!
What plugins does this theme use?
Does this design use responsive design? Is this design compatible with yoast plugin? Can I have access to admin area of the demo version?
hi
Nice theme i like it , and my client too. I need to know how the blog is shown. In the preview does not work: “File not found. “
We want to change the current design of our web using this theme. It is possible import all the entries in this theme??
http://www.pruebatucoche.es/thanks
Hi Batumy,
Thanks for contacting us!
1. I see that the preview is still working, btw you can see the preview at this link: https://upsidethemes.net/demo/saprol/wordpress/
2. Yes, it’s possible!
Thanks a lot and just let me know if there’re any questions!
Best, KopaTheme.
Hello again
Finally I bought yours theme to change the design of my client’s website. I think it was a great decision because this theme is beautiful.
Now i have 2 question about it.
1) How can I put the three images below the home slider like the theme demo?
http://preview.themeforest.net/item/saprol-wordpress-listing-woocommerce-theme/full_screen_preview/18487386?_ga=2.252361100.429935889.1530124979-812164521.1529483869I imported the demo theme, but the three image not appear and I do not know how I can put those three images
http://patodegomagroup.com/pruebatucoche/home?preview=trueDo you can help me in this issue?
2) in the blog’s post, how i can use gallery that this in the page bottom?
http://www.pruebatucoche.es/mercedes-benz-clase-c-la-reinvencion/I have imported the entries but this gallery dont work in the same way.
http://patodegomagroup.com/pruebatucoche/archivos/2933thank you very much
Hi Kopasoft,
i’m web developer (Both Wordpress and Frontend) having experience of 7+ years – I have done lots of projects for themeforest – if you need an developer please mail me at themezane@outlook.com
” I’m sorry if this comment distrubs you “
presales question?, we want to autoexport our inventory to 3rd party sites, like car gurus, carsforsale, car.com, cariglist, facebook store, google merchant, can we do that?
Hello,
Thanks very much for your interest in our Saprol WP theme. As regards your question, we are afraid at present Saprol does not support the above function. It might need a customization. However, we hope Saprol still get your support and we will have you as one of our closest customers.
Thanks & Best Regards,
Kopatheme Support Team
Theme looks great on the demo, but we have had it over a week and still not installed properly and lots of teething problems – can’t say I am impressed with the support.
Dear brandfly85,
Thanks so much for your opinion. Could you please tell us why you are not fully satisfied with our support? Or is there anything that we can to help?
Best Regards. Kopatheme Support Team.
I am not satisfied because we have liaised with you via email and the issue has not been resolved – ticket number is 1623.
We last heard from you on 04/05/2017 with an unsatisfactory response, in which you have not acknowledged or solved the issue. We responded after the weekend, you have now responded to this message faster than you have come back to our email.
Our first ticket was raised on 27/04/2017 – in your opinion, is this what you would call satisfactory support?
Dear brandfly85,
Thanks so much for making everything clear so that we can improve to provide our customers with better support. Now you can go to your tickets and let us know whether you are satisfied with our answers for your questions or not. We can discuss in more details in case there is any issue here.
Thanks again for your patience.
Best Regards. Kopatheme Support Team.
Is there an update on this? We seem to be going round in circles via email. Another day gone.
Hello, our technical support team has given an answer to your question in https://kopasoft.zendesk.com/hc/en-us already. We are wondering whether you have checked it ? Or whether your problem is solved?
Please let us know. Thanks & Best Regards
You have not addressed our initial problem and your response demonstrated that you have not fully understood what our problem is. We emailed you back again at 11:42 yesterday and once again you have replied you the Envato comment before our actual ticket – this issue has been open from May 3rd.
Can you respond to our email please?
You have responded to our email saying that the issue appears to be resolved – nothing has changed. Have you looked at our full email chain and screenshots?
After continuous unsatisfactory responses, we spent £500 with a third party to put this right – not acceptable.
Dear brandfly85,
We are so sorry to hear that. We would like to express our sincere apology to you. Actually, there might be some misunderstanding between us and we seem to get stuck on the way to find out the best solution. We are trying to figure out and resolve your issue while dealing with other customers’ tickets. However, we have not provided you with useful and timely support anyway. We will undoubtedly attempt to deliver better customer support the next time.
Thank you very much for your patience and cooperation
Best Regards, Kopatheme Support Team
I am having issues with updating the “Saprol Toolkit” Plugin from 1.0.0 to 1.0.1. It’s not updating and this is affecting the theme apparently. This there a manual update I can do?
Thank for you question. Please go to http://kopasoft.zendesk.com and create a ticket so our support team can help you in the best way.
The demo is pretty much broken on iPhone, both in Safari and Chrome browsers. Keeps me from buying – but it does look good on desktop!
Hi Zetera,
Thanks for your help. We will check it again, if have any issues we will update in next released version.
Thank you. Kind Regards, Kopatheme Support Team.
Does it support RTL?
Hi,
Thank you for contacting us. Current this theme doesn’t support the RTL language. But if you love it, we will make a customize task. More detail please send email to support@kopasoft.com
Thank you. Kind Regards, Kopatheme Support Team.
Awesome theme! Good luck with sales 
Really a beautiful theme! GLWS
Congratulations! Amazing Work, GLWS
