A-Works

A-Works supports this item

Supported

This author's response time can be up to 1 business day.

475 comments found.

Hi Ahmad!

I have a new issue: the VC is not working in the backend and I cannot update it as it is a part of the theme.

Can you help?

A-Support

A-Support Author Team

Hi friend :)

Thank you for the info, you’ll need to update to Sarraty v 4.46, the latest version using Envato Toolkit plugin :) and then you’ll be able to update VC to the latest available version.

Please try and let me know your feedback! Thanks :)

Did this – thanks – when will the theme update show up?

A-Support

A-Support Author Team

Hi friend :)

Sarraty version 4.46 is already up, and includes the latest VC update 5.0.1 :) the new update of Sarraty will be available within this week :) please stay tuned and we’ll notify you when the update is ready ;)

pattlen

pattlen Purchased

I recently purchased Sarraty. I was able to install it and it seems to work great. When I go to install the recommended Revolution Slider I get a 500 (Internal Server) Error. Do you know what that is?

A-Support

A-Support Author Team

Hi friend :) hope you’re fine,

Thank you for purchasing Sarraty :) sure you’ll like it ;) Could you please send me your login info via private message so that I could investigate the issue better for you? :)

Thanks!

Hello everyone, a question came up that I hadn’t thought of before so Im just going to throw it here if anyone’s willing to help. I recently learned the importance of h tags in my blog posts.

I noticed that I hadn’t used the H1 tag, which is supposed to be used for the title. But my blog posts currently rank for their title in google anyway (as title class I guess?), however I would like to optimise my content with H1 tags as well, as most SEO auditors turn red on that aspect.

Should I just disable sarraty’s automatic title posting in every blog post, and add the h1 title by hand in every post, or is there some more elaborate way in achieving this?

Just for the record, the website is filologika.gr . Thank you very much.

A-Support

A-Support Author Team

Hi friend :) hope you’re fine,

Sorry but your support period has expired, and according to Themeforest rules, I can’t provide you support until you extend it, sorry about that!

I’d recommend renewing support period, we’re always available for you ;)

in front page i put image in post list but it shows cropped. what is a solution for it to show my full image in post list without crop. my image size is 300×300.

A-Support

A-Support Author Team

Hi friend :) hope you’re fine,

Sorry but your support period has expired, and according to Themeforest rules, I can’t provide you support until you extend it, sorry about that!

I’d recommend renewing support period, we’re always available for you ;)

I have v4.45. Does it work with latest versions of WP (4.8) and Woocommerce (3.0.8). How can I upgrade to v4.46?. I noticed the woocommerce gallery images are not displaying correctly any more. I have WP v.4.7.4 and Woocommerce v3.0.4

I upgraded to 4.47. Things are working good however, on woocommerce product page when you hover over the product image or its other images under the main image, it shows the image url and when you click on it the screen shows the image url. When you hover, one should see magnified image and when click on the other images under the main image one should see image slides.

See

https://www.naveeniqbal.com/product/let-go-cd/

Hi there. Any clue when v4.47 can address this above issue?

A-Support

A-Support Author Team

Hi friend :) hope you’re fine,

Sorry for the delay, could you please extend your support period so that I could help you with the issue? :)

Thanks!

I have recently purchased the theme. How do i download demo content for this theme? Please help.

A-Support

A-Support Author Team

Sorry, but I didn’t get any mail, could you please write me your email so that I contact you? :)

Thank you for your patience.

A-Support

A-Support Author Team

Thank you :) please check your inbox.

Hi. We are planning to buy your theme. Is it compatible with wordpress 4.8 ? Thank you.

A-Support

A-Support Author Team

Hi friend :) hope you’re fine,

Thank you for your interest in Sarraty, sure you’ll like it ;) Yes, it’s compatible with Wordpress 4.8 :) and our support is ready to help any time :)

Please feel free to ask anything, we’re always here for you ;)

Hi. We purchased your theme. But the zip that you gave us doesn’t include Revolution slider. What can we do?

A-Support

A-Support Author Team

Hi friend :)

Thank you for purchasing Sarraty :) sure you’ll like it ;) You can install the plugins after installing Sarraty from (Appearance > Install Plugins) :)

Please try and let me know your feedback!

Thank you…

A-Support

A-Support Author Team

You’re welcome anytime friend :) feel free to ask anytime, we’re always here for you ;)

Hi. I want to use news menu like one on demo. I add ” Categories ” widget from widgets to the news sidebar but it didn’t show. What should i do?

A-Support

A-Support Author Team

Hi friend :) hope you’re fine,

Thank you for purchasing Sarraty :) sure you’ll like it ;) We’re using Mega Menu and Page Builder for News menu as shown at the screenshot attached :) https://drive.google.com/file/d/0B8odYasTkExPXzEtWDJ1M2hCQkU/view https://drive.google.com/file/d/0B8odYasTkExPVVJYSWFFc1ZyQkU/view

Please try and let me know the feedback! Thanks :)

Hi. I have SSL but https:// isn’t green. Some friends told me that it is about internal links ( http:// ) is there any easy way to solve the problem?

A-Support

A-Support Author Team

Hi friend :) hope you’re fine,

Thank you for purchasing Sarraty :) sure you’ll like it ;) Could you please write me your website url so that I could investigate the internal links? :)

Thanks!

hi, we have a problem with mega menu. we are trying to give link to items in the menu but we couldn’t do it. please help.

Thank you!! :)

A-Support

A-Support Author Team

You’re welcome anytime buddy :) waiting for your feedback ;)

A-Support

A-Support Author Team

Hi friend :)

Did everything go well? :)

If you like the theme, I’ll be very grateful if you give us five stars at Themeforest :)

Thanks!

i can not find the license to visual bakery editor. Please send it so i can continue my work. You also refused to reply to my emails.

Hi friend :) hope your weekend was great!

Thank you for purchasing Sarraty, sure you like it :) Sorry for the delay, could you please write your email address so that I could find your messages :) Also, for the Visual Composer, You don’t need to activate Visual Composer plugin as it comes for free with our themes, you can dismiss the activate notice without any issues and it will work properly :)

Please feel free to ask anything, we’re here for you :)

Hello i wuld like to ask on how i can change the colour of highlighted elements on my site. I do not like the green option and want to change it to blue.

Hello i wuld like to ask on how i can change the colour of highlighted elements on my site. I do not like the green option and want to change it to blue.

Hi friend :) hope you’re fine,

Thank you for purchasing Sarraty, sure you’ll like it ;)

You can change the color from (Appearance > Theme Options > Color Settings > Skin) :)

Please try and let me know your feedback! Also, if you like the theme, I’ll be very grateful if you give us five stars at Themeforest https://themeforest.net/downloads :)

Thanks!

I have an issue about menus again.. I can’t add new menu item or change anything.. http://prntscr.com/h8x8mk this is the issue

Hi friend :)

Please update using Envato Toolkit plugin and let me know the feedback :)

I did what you said but it didn’t work :(

Hi friend :)

Ok, you can convert menu items to mega menu from (Appearance > Menus > check mega menu), it’s better and easier to manage :)

Please try and let me know the feedback!

by
by
by
by
by
by