465 comments found.
Hi Ahmad!
I have a new issue: the VC is not working in the backend and I cannot update it as it is a part of the theme.
Can you help?
Hi friend 
hope your weekend was great!
You’ll need to deactivate VC first from (plugins) then update it from (Appearance > Install Plugins)
Please try and let me know your feedback!
Have a great day
Thanks! Did this but it did not change anything. The VC bar is here in the backend but the section below does not show up (it’s unfolded)
Hi friend
Could you please tell me which version of Sarraty and VC are you using now?
Thanks!
VC 4.10 , Sarraty 4.22
Hi friend
Thank you for the info, you’ll need to update to Sarraty v 4.46, the latest version using Envato Toolkit plugin and then you’ll be able to update VC to the latest available version.
Please try and let me know your feedback!
Thanks
Did this – thanks – when will the theme update show up?
Hi friend
Sarraty version 4.46 is already up, and includes the latest VC update 5.0.1 the new update of Sarraty will be available within this week please stay tuned and we’ll notify you when the update is ready 
I recently purchased Sarraty. I was able to install it and it seems to work great. When I go to install the recommended Revolution Slider I get a 500 (Internal Server) Error. Do you know what that is?
Hi friend hope you’re fine,
Thank you for purchasing Sarraty sure you’ll like it
Could you please send me your login info via private message so that I could investigate the issue better for you?
Thanks!
Hello everyone, a question came up that I hadn’t thought of before so Im just going to throw it here if anyone’s willing to help. I recently learned the importance of h tags in my blog posts.
I noticed that I hadn’t used the H1 tag, which is supposed to be used for the title. But my blog posts currently rank for their title in google anyway (as title class I guess?), however I would like to optimise my content with H1 tags as well, as most SEO auditors turn red on that aspect.
Should I just disable sarraty’s automatic title posting in every blog post, and add the h1 title by hand in every post, or is there some more elaborate way in achieving this?
Just for the record, the website is filologika.gr . Thank you very much.
Hi friend hope you’re fine,
Sorry but your support period has expired, and according to Themeforest rules, I can’t provide you support until you extend it, sorry about that!
I’d recommend renewing support period, we’re always available for you
in front page i put image in post list but it shows cropped. what is a solution for it to show my full image in post list without crop. my image size is 300×300.
Hi friend hope you’re fine,
Sorry but your support period has expired, and according to Themeforest rules, I can’t provide you support until you extend it, sorry about that!
I’d recommend renewing support period, we’re always available for you
I have v4.45. Does it work with latest versions of WP (4.8) and Woocommerce (3.0.8). How can I upgrade to v4.46?. I noticed the woocommerce gallery images are not displaying correctly any more. I have WP v.4.7.4 and Woocommerce v3.0.4
Hi friend hope you’re fine,
Sorry but your support period has expired, and according to Themeforest rules, I can’t provide you support until you extend it, sorry about that!
I’d recommend renewing support period, we’re always available for you
Yes I understand. I will renew only if you are panning to support new versions of WP and Woocommerce as this v4.46 is not working with these new WP/Wocommerce version. I was able to upgrade to v4.46 by deleting the old version and installing the new one
Hi friend
Thank you for understanding, we’re planning to release a new update supporting latest woocommerce and WordPress versions within 4 days please stay tuned and we’ll notify you when the update is released.
Have a great day!
Great. Looking forward
