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I have plan to purchase this themes but I need to know is this themes support gravity form or not?
Thanks for your interest, actually I didn’t test it with the theme but it should work fine, you are welcome brother
oh ok I will purchase soon. as my client want to use gravity form. Thanks a lot.
hi, i want to change “service” but i don’t find how … can help me ??
Thanks for purchasing Sarraty, if you mean the service icons, you will find a list of icon names in the package in folder named fontello-icons-list
is the theme doesnt support the video sound?. we already have uploaded video and its working now but the sound doesnt work.
hi cre8tiveph, sorry for being that I posted before that I am preparing my wedding, and also I am trying to support my theme so excuse me for that, unfortunately the video doesn’t support the sound but it still a great suggestion I will add it to my list for updates, thanks bro for your interest
Hello – the page number are not working. I currently have 2 pages and am unable to view page 2. Any advice?
Thanks for purchasing sarraty theme, and so sorry for being that late, can you send to me your log in details so I investigate your problem,
you are welcome any time bro
First I want to thank you for purchasing Sarraty and apologize for delay to reply to your comment, I was preparing to my wedding and wasn’t able to check all comments, I’ve fixed this issue and I will upload a new version with the fix tonight, you are welcome brother
Hi Ahmad, I have received no reply from you from numerous emails I have sent well over two weeks ago. I have not been able to get the video section to function, I have a video with sound that I would like to play there, I have the video as an MP4 or a vimeo link, I would appreciate a response as to whether one can play the video with sound on the video section on the home page classic page. thanks
so sorry bro, I was preparing my wedding I will replay to you tomorrow
The third level menus dont work properly with this theme and I have emailed you several times about an update. I am going to see about getting a refund.
Thanks for your patience and sorry for delay to reply I was preparing for my wedding and I wasn’t able to see comments in last two weeks, the third level menu issue has been fixed in the last udpate, you can update your theme now and you will get it working with you, if you still need any help just let me know, you are welcome brother
Hi, great theme!
1- is there an option for a wider content container? It seems only 970 px? It should be at least 1170px.
2- are you solely responsible foe development and support?
Thanks for your interest but it fixed size I can not change it ,
ya I am solely responsible for development and support but I am little busy those days to prepare my wedding
Hi again! Two more questions for you.
One—on the single project pages, is it possible to adjust the featured image size?
Second—for some reason, I’m not getting the “Add template” option when I create a new page. I can get the template to show by including the shortcode, but wondered why I would be missing that element.
Thanks! Loving the theme still.
I am really sorry for the delay of reply because of my wedding preparation, you can set the size of project thumbnail, but in the single project page you only have the choice between default layout and full screen image, and the original image will scale to fit it’s place.
Another question as well. I’m trying to customize the pages but not finding the usual stuff in the page.php file.
I want to remove:
- the post meta w/ # of comments and author name
- author blurb at end of post
- “Leave a Reply!” statement before comments (since I’m not allowing comments on the page
Any help would be greatly appreciated in what I need to change on the page.php file.
This Q has been resolved. Not sure if it was an update you made or I just found what I needed. Either way, thanks.
Hi again. In one of the sample Home pages (2) there is a section that shows 3 services blocks across in one row, and I can only get the page builder to allow blocks. How do I get the 3 blocks in a row? Thanks!
hi brwniydgirl thanks for contacting me and so sorry for being that late I am currently preparing to my wedding and also trying to answer to all questions so thanks for you patience, you can get 3 blocks in one row go by mouse to the edge of the block and resize it, If you still have any problem just let me know
Where can i find a semi usable guide for this theme? Feel like i just threw money out the window.
Thanks motorx for purchasing sarraty theme, I am so sorry for being that late I am currently preparing to my wedding, you can easily find the documentation with all theme details and if you still have any problem just let me know
hi, I couldnot find ‘create template’ button as described on the documentation. see the screenshot here http://prntscr.com/3a55xa
Also, the order of the projects is never saved. http://prntscr.com/3a564z
How can I select a specific project on the page builder?
thanks for the help
Haven’t get any answer to my last question… the video doesnt support sound? I have uploaded the video formats and it works now but the problem is no sound at all.. didnt get any answer from you for 6 days now.. Please response.
Hi, I bought your theme and installed the Demo Content. In home page is showing “[su_i icon=”icon: camera”]” but not appear the icon. How I can solve the problem?
hi webmulti, sorry for being that I posted before that I am preparing my wedding, and also I am trying to support my theme so excuse me for that, please make sure you didn’t update the shortcode plugin and if you didn’t send to me your login details and I will check it for you as soon as possible, thank you bro for your patience
Hello, I am supposed to train a client on her site today and just realized my short codes don’t work. For example: http://www.accordantphilanthropy.com/test/ shows all the short codes you have in your example page, just cutting and pasting the code, and it still just shows the code itself, not the buttons or tabs…can you let me know what I’ve done wrong? I updated this morning to the latest version of Sarraty. Thank you!
Likewise, when trying to add a different icon on the Revolution slider, they are not showing up, such as icon: icon-angle-circled-right instead of the standard shopping cart icon that was in the demo. Maybe there is an issue with the short codes? Thanks.
Hi Ahmad, There seems to be an issue with Pretty Photo. Check the way the images at the bottom of the page open up and you’ll notice they are not centred to the browser window. http://www.dev6.ryanhamilton.ca/bernhardtcontracting.com/services/
I want to apologize for every customer and every one was posting comments last two weeks, I was preparing for my wedding and wasn’t able to see comments, I am really sorry for any delay I caused for anybody, I am back now, I read all of your comments and emails, and uploaded a new update to fix all issues posted in your comments, but I didn’t reply to all comments yet, will organize them and start reply to every comment now, thanks for your patience, and welcome for your comments again
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