In the ZIP file, there is some information regarding the support. as well as the website of the framework. But the email provided for the support isn't working. However, I Tried to submit support request directly by envato for my order.. but no response at all.... Not professional at all.
I have opened a ticket for 5 days now without any response, and I also wrote via comment that I have an open ticket without response ...
if you buy a theme where it is also mandatory to pay for assistance but without receiving it, you should change the themeforest rules for these cases ....
P.S. I want to clarify that I will change the review when I receive a reply
One of the best themes I've come across, it is very versatile.
There is no customer support at all for this item. I have tried contacting them on several occasions and not heard anything back. Such a shame because the theme itself is pretty good, but unfortunately without support I won’t be buying it again, or any other of their products.
I love the design, it's so complete and it has great instructions. Easy to work with. 5 Stars. Thank you.
The quality of the work is outstanding and very easy to customize. Would recommend 10/10 times! Great Job, ThemeMountain!
Smart template based on a stable framework.
Helpful + friendly support.
I have bought a lot of strange things here: but this was very helpful.