Hello,

Thank you for reaching us!

The compatibility with block-based widgets (added in WordPress 5.8) was included in the latest theme update so you can use the theme on latest version of WordPress.

We are constantly working on updating all our themes. At the moment we don’t have any ETA when this update will come out, however once it is updated this will be listed in the change log.

Do let us know if you have any additional questions.

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Hi there,

The theme will be updated for sure as soon as possible. You may get this message though but it will not affect the performance of the theme as well as it will be added in the theme’s changelog once the update is out.

If you have any additional questions I would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

Please note that it is important to deregister the theme before reinstalling.

You can Deregister Qode Interactive themes via the Help Center.

If you need any further assistance we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

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Czy macie instrukcje używania motywu?

Hi there,

We do believe that the theme is well documented, and we do understand that it might be confusing sometimes but you can find our themes documentation here as well as many great articles, and video tutorials that might help you on the way developing your website.

You should know that you can always turn to our support team and you are more than welcome to submit a request at our Help Center and our support team will be happy to help.

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Hello,

Demo content of the theme is built using WPBakery page builder and once you import our demo content you will get all the pages and settings which you can adjust to your needs. For more detailed overview of theme’s options please check the documentation in this link and if you have any additional questions do let us know.

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Hello,

Thank you for reaching us!

Please check if you also updated plugins included with the theme to their latest version. After you update theme all of the bundled plugins with available update should be listed in Appearance > Install Plugins.

Also, please note that block-based widgets introduced in 5.8 version of WordPress do require a bit more demanding resources and you can see our recommendations regarding those in this article – Recommended PHP Versions And Resources And How To Set Them.

Alternatively, you can try using this plugin which reverts widgets back to classic.

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Hi there,

Since author’s dashboard is meant for general inquiries and pre-sale questions we would appreciate if you could submit a ticket to our Help Center, include your website URL, and one of our support agents will assist you. To submit a ticket please follow instructions from this article.

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Hello,

As we do not have enough information in order to help you, and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket at our Help Center, include URL of your site, and one of our support agents will check this and assist you further. To submit a ticket please follow instructions from this article – How To Submit A Ticket. Thank you.

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Hello,

Thank you for reaching us!

Please submit a ticket to our Help Center and include your website URL and one of our support agents will take a closer look.

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Hello,

Thank you for taking an interest!

WPBakery page builder plugin comes bundled with theme, and with demo import you’ll get content created in WPBakery.

For more info about demo import, check this article, and if you have additional questions, let us know.

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Hi there,

Thank you for reaching us!

Please note that WPBakery and Revolution Slider does come bundled within the theme and you do not need to activate any license for it as bundled plugins do get updated when the theme is.

You can read more about it here.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

Thank you for reaching us!

To set up sidebar on shop pages please follow instructions from this article – How To Set Up The WooCommerce Shop/Category Sidebar On Your Site.

As we do not have enough information in order to help you, and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket at our Help Center, include URL of your site, and one of our support agents will check this and assist you further. Thank you.

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Hi there,

Thank you for reaching us!

The expand button will load the original image dimensions regardless of the screen size.

You can use custom css below to hide expand button on mobile and set lightbox to always fit full width of mobile. Add custom css bellow to Appearance -> Customize -> Additional CSS:

@media only screen and (max-width: 600px){
    body div.pp_default .pp_expand {
        display: none !important;
    }
    div.pp_pic_holder {
        width: 92% !important;
        left: 4% !important;
    }
    body div.pp_default .pp_content {
        width: 100% !Important;
        height: auto !important;
      }
    .pp_hoverContainer {
        width: 100% !important;
        height: 100% !important;
      }
    div.pp_default .pp_details {
         width: 100% !Important;
    }
    .pp_content #pp_full_res>img {
         width: 100%!important;
         height: auto!important;
    }
    body .pp_pic_holder a.pp_next{
        right: 45px!important;
    }
    body .pp_pic_holder a.pp_previous {
    left: 5px!important;
    }
}

In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you.

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Perfect!, I solved the problem. Thanks you very much

You’re welcome, glad that we could help!

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Hello,

Thank you for reaching us!

Slider Revolution is a bundled plugin, and you do not need to activate any license for it as bundled plugins do get updated when the theme is. You can read more about it here.

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

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Hi,

Please contact us through this email, include your purchase code and url of your site in the email, and our support agents will check this and assist you.

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Thank you

You’re welcome.

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Hello,

Thank you for taking an interest!

Take a look at My Account page where users can register at this link.

For more info about theme options, see official theme documentation.

If you have additional questions, do let us know!

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Hello there,

Thank you for writing in,

We have located your ticket on Help Center, and support agent will answer it as soon as possible. In the meantime, take a look at the following article on How To Set Logo Height.

Please continue the conversation on the ticket. Thanks

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Hi there,

Thank you for reaching us!

Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

Thanks.

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Hi there,

See this article about speeding up your website. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002274897-How-To-Speed-Up-Your-Website You can also submit a ticket on our Help Center for a more detailed analysis and instructions. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket

We can’t tell exactly when it is going to be released, but our developers are working hard on preparing updates for all our themes, and we will release them one by one. We hope that update will be available soon.

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Hello there,

Thank you for reaching us!

To display dropdown cart in mobile header please follow instructions from this article – How To Display The Shopping Cart On Mobile Devices.

In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you.

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thanks for your assistance! Vote 10 !!

You’re welcome, glad that we could help!

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Hello there,

Thank you for taking interest in our theme!

The masonry layout for products can be achieved with ‘Elated Product List’ shortcode as displayed on this page here, by setting the ‘Type’ to ‘Masonry’ ( please see screenshot ).

If you have any additional questions please let us know.

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