This author's response time can be up to 2 business days.
It has been a week since I purchased the theme and the error still will not let me install it. Please help me. This is causing a delay to launching the website.
Your server is configured incorrectly and the reason you are facing that error is due to file permissions/ownership. I’ve sent you a detailed email of the same.
I downloaded extplorer… where do you want it? It will not install in Extension Manager
I get this error “Component Install: Another component is already using directory: D:\Hosting\9731234\html\components\com_extplorer”
please log in via cpanel/ftp and delete the components\com_extplorer folder then try and re-install it again.
how do i get make my iPhone open the normal website and not the mobile version?
In template admin options > Profiles tab > Select the profile you are using > set Responsive Layout to ‘NO’
Thank you! Works like a charm! Trying to figure out how to change the colour settings so it looks good with a white background for a make-up website. Awesome template! Thanks!
please send me a quick message with the word ‘SUPPORT’ via my profile to activate your account on my forums where you can post support queries.
I hope you can improve this template whit facebook plugins (for signup and connect) and a shop.
Thanks for the kind words.
I don’t have immediate plans on doing so but I believe facebook plugins have got a dark and light alternative. As for a shop, you could look out for a dark shop theme to match the template.
For support, send me a quick message via my profile page with the word ‘SUPPORT’ to activate your account on my forums.
On the homepage slideshow I have a space underneath that you don't have on the live preview. How do I remove that? Also I have a lot of plug ins through-out the page. Your logo contact is helping me with the editing due to your heavy work load and response time and she does not know how to fix this either.
Please reply asap
Sorry for the delays. I’m really impressed on how its coming up and we’ll work together to recover on lost time.
The space underneath is being caused by the sidebar. If you notice the sidebar is slightly longer than the slider-section. You may need to adjust the content of the sidebar modules to make them the same size/height as the slider-section.
There seems to be a plugin that you have installed that is causing the social links to show up everywhere.
Send me admin details via email and let me know what you need changed.
Is there a way to make the home page slider the full width of the template and get rid of the sidebar on the home page?
Yep. Just disable sidebar modules on the home-page. Next question please post in the forums
To activate your account send me a quick message via my profile page with the word ‘SUPPORT’ .
Cannot register on the forum. The activation link I got emailed does not work (only loads part of a webpage) and a 500 error. If I disable sidebar-a on the home page the slider disappeared as well. So that does not work.
Send me a quick message with the word ‘SUPPORT’ via my profile page to complete the activation.
I’ve figured out why the sidebar disappears. An update will be available later on today. Please send me an email via my profile then I could send you the update.
I’m trying to upload template and I get the following error: JInstaller: :Install: Cannot find XML setup file
Thanks for the purchase.
After downloading the package from themeforest, please extract it first, then only install the sauna_j25.zip package if you are using an existing Joomla installation.
If you are building Joomla from scratch use the sauna_j25_quickstart.zip which will create a replica of my live demo in minutes.
Please see this documentation for more info: http://docs.arrowthemes.com/sauna-joomla-installation-guide/
Beautiful template. Thank you.
Can you direct me to how to get support?
The changes to the template parameters, i.e. Menu assignments, profiles etc are not being saved. (I’m using Joomla 1.7 and I had to use the template_j25.zip file installation – so I’m not sure if I missed some other file?)
Thanks for the compliment
Please send me a quick message via my profile with the word ‘SUPPORT’ and I’ll activate your account on the forums where I handle all support queries.
I just had used WordPress, so I have a little bit nerve to creat website with Joomla. Is the Joomla CMS easy than WP or not?
Joomla and WP are a little bit different but not that complicated. A couple of buyers who’ve bought my themes had zero experience with Joomla and got going in a couple of days.
Good one, check the comment below here @diermair. That says a lot, right?
I took me a long time to learn (with ZERO web or programming experience) but now I find Joomla easy to use. Great forums for support and excellent plug-ins and modules etc.
Thanks for the feedback and compliments.
I really appreciate.
template works perfect with 4 language options and widgetkit and all the extensions are incredibly flawless.
Nice work on your project
Please send me a quick message via my profile page with the word ‘SUPPORT’ to activate your account on the forums where I handle all the support queries.
Thanks in advance.
Can I make mutisite that English and Korean?
Also, do you have a html version for Sauna?
Thanks for your interest.
Yes you can create multi-language sites with Joomla. This option is more of an inbuilt Joomla functionality rather than template functionality so its very much possible.
At the moment I don’t have a html version of Sauna.
Hello, can you send me the new update please ?
"New version available! Download Joomla 2.5 Extension 1.2.2"
Please redownload the template from your download section and you’ll find the updates in the sauna_extensions.zip folder. Let me know if you need any help with this.
Please send me quick message via my profile page with the word ‘SUPPORT’ so that I can activate your account on my forums.
Do you need support?
Please send me the word ‘SUPPORT’ via my profile page and I’ll create your account on my forums so that I can handle all item support in one place.
Thanks for the compliments
For that feature, you can find a good extensions on Joomla extension directory: http://extensions.joomla.org/extensions/ads-a-affiliates/jobs-a-recruitment
At the moment I don’t have plans to add additional extensions other than what is currently provided.
hi i have this problem: JInstaller: :Install: Cannot find XML setup file. can you help me please. thanks
Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 27857297 bytes)
Have you checked the installation guide over here? Which method of installation are you using? As for the memory size error, this might be caused by how you are installing the theme.
please send me a quick message via my profile page with the word ‘SUPPORT’ to activate your account on my forums where I handle all my support.
Another beautiful template, I plan on buying it this week for a project I got coming up. I can’t tell from the demo, but I assume this probably has a similar choice of backgrounds like the Clarke template?
Keep up the great work.
Yep. There are a dozen or more backgrounds to choose from and you can still use your own.
Love the theme but am still having some issues.
Could you please activate my account on your forums?
Sorry about the delay. I’ve activated your account. Please login to http://www.arrowthemes.com.
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