200 comments found.
When I import Demo Data, it seems to be constantly processing, but it does not import.
HELP HELP HELP HELP HELP HELP!
Server Memory Limit: 1 GB. OK WordPress Memory Limit: 256 MB. OK Max Execution Time: 36000 seconds. OK Max Input Vars: 10000. OK Your server settings suitable for theme demo data import.
**requirements are all ok, import not working.
Technical Support
Thanks for your purchase! If you have some questions or need technical support please visit our Help Center to contact support.
This is automatically reply, please do not answer here in item comments, we offer support in Help Center only.
Support working time: 09:00 – 18:00 UTC+2, Mon – Fri
there’s a bug in the font system of the saxon theme and I’m reporting it to you. And you say pay me to get support. I don’t need support but I think you do. Sometimes I wish I hadn’t bought your theme. because you don’t understand anything that is being said. maybe you’re good at developing themes or writing code, but you’re very bad at understanding what’s being said. your support system is very bad. It’s time to buy a new theme but I will never buy from you.
Hello, you have local issue on your site, that we can’t represent on our side or our client sites. You need support period to ask for technical support so we can check your issues.
It seems the new update breaks the TECH Dark theme. Can you check the single post page? Thank you
Technical Support
Thanks for your purchase! If you have some questions or need technical support please visit our Help Center to contact support.
This is automatically reply, please do not answer here in item comments, we offer support in Help Center only.
Support working time: 09:00 – 18:00 UTC+2, Mon – Fri
Hi! Could you help me on adding demo content on the website. I have tried multiple times, but demo content keeps on loading and doesn’t finish. On our side there should be no problems:
Server Memory Limit: 256 Mt. OK WordPress Memory Limit: 128 Mt. OK Max Execution Time: 100 seconds. OK Max Input Vars: 3000. OK Your server settings suitable for theme demo data import.
Any ideas how to get this theme to download and actually work?
Hi again, and fyi: tapped only two by time and managed to download Import Widgets Configuration (All Widgets positions and settings) and Import Theme Control Panel settings (All Theme control panel settings), not the others.
Technical Support
Thanks for your purchase! If you have some questions or need technical support please visit our Help Center to contact support.
This is automatically reply, please do not answer here in item comments, we offer support in Help Center only.
Support working time: 09:00 – 18:00 UTC+2, Mon – Fri
Hi there, quick pre-sale question. 1- Is it possible to add and show blog category descriptions on blog archive pages? This is very important for me for SEO purposes. 2- Does it work well with Yoast SEO?
Thank you in advance.
Hello, you can add descriptions to post categories. Yes, you can use Yoast SEO plugin.
Hello, can the descriptions also be shown below content and pagination?
Hello, no, it’s designed to be on top.
Hi
can I add 20 ad space on the home page of the BLOG?
Hello, you can add Ads on a lot of different areas in theme.
I know but my question about for example add banners after every paragraph on my article, so if I have article consists of 20 paragraph, I can add banner ad after every paragraph ?
I think third party ads plugins can do this. Or you can do this manually in content as shortcodes.
Hello, excellent theme and I want to acquire it but before I want to know if I buy it you can provide me the xml files for the Google service that is Blogger.com, because in that Blog service can only use those files, Thanks.
Hello, this is WordPress theme, it’s not a Blogger.com theme.
Hello dedalx Team! I am planning on having a WordPress blog available in 2 languages (french and english). Is it possible with Loco to have a bilingual website, or not? I don’t need a plugin to translate for me. I already have my articles written in both languages. Do I absolutely have to pay for WPML for Saxon’s theme to support 2 languages? TIA !
Hello, you need to use WPML or other plugins (Polylang?) that support multilanguage. Loco Translate does not have this feature.
Hi. Does the theme support authorization in your personal account and pictures / videos for post preview?
Hello, you need to use third party plugins to add member features for WordPress. You can add images for post previews. Video previews affect performance a lot and freeze browsers for not hight end modern PC’s.
Thank you. I activated the code on another domain, but now I don’t use it there anymore. How do I notify you that I’m only using the theme on one site? I got a warning
Please report this to https://support.magniumthemes.com
done
Hello, please redesign the mobile tablet view of this theme. It´s full width instead grid style. Tested with http://wp.wp-preview.com/saxon/saxon-6/
Technical Support
Thanks for your purchase! If you have some questions or need technical support please visit our Help Center to contact support.
This is automatically reply, please do not answer here in item comments, we offer support in Help Center only.
Support working time: 09:00 – 18:00 UTC+2, Mon – Fri
Hello, is this theme updated on Envato elements. It says that it is Tested up to version 5.6 on envato elements.
Hello, Themeforest and Elements files is the same files updated in same time.
Hello, featured images are not showing up on front end. However, they are showing up on customizer and back end. Could you please suggest possible solution?
Technical Support
Thanks for your purchase! If you have some questions or need technical support please visit our Help Center to contact support.
This is automatically reply, please do not answer here in item comments, we offer support in Help Center only.
Support working time: 09:00 – 18:00 UTC+2, Mon – Fri
New update?
Hello, this theme already updated with latest WordPress support.
Thought you’d like to know, but the theme has some issues with the addon “Stackable – Gutenberg Blocks By Gambit Technologies, Inc” Specifically, the social media bar often vanishes behind containers or obscures text in them. I’ll be telling them too.
Hello, this is third party plugin, if you have issues with plugins you need to contact plugin developers support for help. We does not offer support for plugin that are not included with theme.
Hello, Is it support RTL languages?
Hello, you can use theme with RTL but location of content will be LTR.
can i create pages from scratch using this theme or do i need to import demo content ?
Hello, you can import demo content, or you can configure all from scratch by theme documentation.
Does this theme support multiple sidebar, For eg:
I have a category Fashion. I want a sidebar with menu A,B,C I have a category . I want a sidebar with menu D,E,F
Is the sidebar dynamic for every page or it works based on Category, Pages and cannot be changed based on different category.
Hello, you just need to use plugin like this: https://wordpress.org/plugins/custom-sidebars/
can i use elementor with this theme?
Hello, this is not a page builder based theme, but you can use elementor for posts or regular pages. You can’t use theme special elements (homepage blocks) in Elementor.
Does this theme support custom page build like adding a table of content block in right section of blog?
Hello, no, you may need to use third party plugins for this.
If not is there any table of content theme that is supported by your theme?
I really loved your theme, Looking forward to buying it.
Or is there any way i can make a table of content given in https://www.w3schools.com/html/default.asp on the left side of it with your theme?
We can’t know what plugins how will work, there are thousands of plugins. Any good plugin will work fine. You can create this menu even manually, without plugins, using left sidebar and add regular HTML widget that will be visible only on specific post page.
Hello! Probably a weird question: is it “easily” possible to change the ‘Read More’ button to something else? Thanks
Technical Support
Thanks for your purchase! If you have some questions or need technical support please visit our Help Center to contact support.
This is automatically reply, please do not answer here in item comments, we offer support in Help Center only.
Support working time: 09:00 – 18:00 UTC+2, Mon – Fri
when installing and importing the Masonry theme, I notice that the layout is broken When I add the share buttons, I like it, comments .etc also that not everything necessary is imported, such as the preview images, is there any solution or does it have to see my server ?, I already tried to download the theme and install it several times but the result is the same, the design is broken in masonry ..
Technical Support
Thanks for your purchase! If you have some questions or need technical support please visit our Help Center to contact support.
This is automatically reply, please do not answer here in item comments, we offer support in Help Center only.
Support working time: 09:00 – 18:00 UTC+2, Mon – Fri
