16 comments found.
Hi, I have installed your kit but I have problems with CSS. How can I contact you?
Thank you
Hi codeingenia,
Regarding this thing, please contact us through our profile page. Our support team will assist you as soon. https://themeforest.net/user/jegtheme#message
Thank you
Hi, thanks for the answer but from the link sent I can not find the template “Saxxy”. How can I contact you?
Hello dear, hope you are really well, i would like to know if this theme is compatible with any Breadcrumb plugin, I have tried to install several and I have not been able. Thanks a million
Hi saxjoser,
Please note that this item is an Elementor Template Kit, not a WP Theme. You can use any breadcrumb plugin with this template kit as long as the work with Elementor and the theme you used.
Thank you
Hello, when I downloaded this theme the style.css stylesheet was missing so I am not able to install it.
Hi heathersulzen,
Please check the installation guide on this page https://support.jegtheme.com/2020/12/how-to-install-template-kit/
Thank you
Hello dear, hope you are doing well, i’m having some issues with the header, footer etc, when i try to edit the site, the sizes are changed and it does not look like the Demo. Please, if you can help me, i’ll be super thankful
Hi Rondonsaxx,
Regarding this issue, please try to re-import the header and footer again and check if the issue still persists or not.
Thank you
How do we connect the newsletter with Mailchimp ?
Hi jagsedwardpret,
If you’re using the Metform plugin (as we used on our template kit) you can check this article https://wpmet.com/doc/integration/
Thank you
hello. the audio player does not seem to work on the demo. will it work if i buy the template? Thank you.
Hi ludofrancois,
Unfortunately, we don’t provide the audio player feature. We just provide the page template. In this case, you can try using a plugin that having an audio player feature.
Let me know if you have further questions.
Thank you
Hi, I have problem. I have created my HP completely with Saxxy Kitt. Now when I go to Dashboard – View Website, only the header and footer appear. Everything else is empty. But when I go to Pages – View Page, the full content appears.
has been resolved in the meantime. I forgot to switch to static page in the customizer.
Hi,
Glad to hear if you were able to solve the problem.
Thank you
Hi there, I can’t seem to find where to change the logo in the mobile menu?
Also there’s a white blank space down the right side on mobile
Hi,
For the mobile logo, you need to go edit the Header template, then edit the Nav Menu element. You can change the mobile logo on the Mobile Menu Settings tab.
For the blank space, can you provide me an example about the issue?
Thank you
It’s okay I figured it out. The white space was coming from a testimonial slider.
Do you still get the problem?
Thank you
Thank you I did fix the problem. Just one final question; I don’t see an option with Metform to specify what email address the contact form enquiries should be sent to, do they go to the admin email? As a web designer I need the contact form to send to my clients email and not my admin?
Hi VIVID_digital,
Unfortunately this is not our support scope. Please try to contact the plugin author regarding this issue.
Thank you
I don’t understand how to switch Home templates. I currently have #1 installed but would like to see how #2 looks.
Hi interiorsproper,
Did you already import the Home 2 template into certain page?
Thank you
I’m gonna buy the theme. It looks so classy but I have two questions:
1. Can we use Slider Revolution plugin without any bugs? 2. Can we use WooCommerce smoothly?
Hi morriemarr,
Thanks for interesting in our item. FYI, this is an Elementor templatekit, not a WP theme.
1. Yes, you can use Slider Revolution plugin within this kit.
2. Yes, you can use WooCommerce with this kit.
Let me know if you have further questions and hope you can join us soon.
Thank you
The header background is not black and looks weird. How do I fix this
The header is transparent actually, you need to add a minus margin to the section next to the header. You can see the page heading of each page for the example: https://share.getcloudapp.com/2NuEyv2J
I’m having trouble installing and setting it up
Hi ArmaVitaDigital,
Please check our documentation about how to install template kit here https://support.jegtheme.com/2020/12/how-to-install-template-kit/
Thank you
Appreciable work, great! Good Luck with Sale
Thank you rewebsotech
Congratulation, Best of Luck With Sales
Thank you Epik-Theme