Discussion on Scara - Multipurpose WooCommerce Theme for Online Store

Discussion on Scara - Multipurpose WooCommerce Theme for Online Store

Cart 51 sales
Well Documented

tiva_theme supports this item

Supported

This author's response time can be up to 2 business days.

48 comments found.

Hi there,

I’m using Scara theme for a while, but I have some problems that Navigator style and footer have changed to default, not a theme style.

Could you please help me?

Thank you

Hi, healthnzgs

Thanks for your reply.

Please let us know about your issues in more detail and we’re confused whether you submitted our ticket to get our support or not.

If not yet, please submit it at this link http://cmsmart.net/your-profile/user_list_ticket

And then our dev will support you to fix your issues better.

Best regards,

tiva_theme

Hi there, I created a ticket at cmsmart.net under GOODSTORE NZ account. Please solve this issue. Thank you.

Hi there,

I’m using Scara theme for a while, but I have some problems that Navigator style and footer have changed to default, not a theme style.

Could you please help me?

Thank you

Hi, healthnzgs

Thanks for your reply.

Please let us know about your issues in more detail and we’re confused whether you submitted our ticket to get our support or not.

If not yet, please submit it at this link http://cmsmart.net/your-profile/user_list_ticket

And then our dev will support you to fix your issues better.

Best regards,

tiva_theme

I’ve purchased your theme and installed it yesterday. However, Origin Page Builder is not working when I activate Tiva widgets plugin.

When I deactivated Tiva widgets, this page builder works properly.

Actually, I don’t understand how this problem has occurred as this theme is built using those plugins.

I unticked Use Classic Editor for New Posts, but still same.

Please let me know how to solve it.

Hi healthnzgs,

Many thanks for your contact.

Have you tried to raise our support ticket before? If not yet, please submit it by following this link: http://cmsmart.net/your-profile/user_list_ticket

After that you can describe your issues more details and then our support team can check and help you out of the issue better.

Best regards,

tiva_theme

Hi there, I already submitted a ticket 3 hrs ago but haven’t received a reply yet.

Hi healthnzgs,

Thanks for your quick reply.

Actually, our system has many former tickets to be solved, so it will take us some time to check and reply to your ticket.

By the way, our team is also trying to solve your ticket and is going to reply to you early so please be patient in case you have to wait for a long time.

Thank you in advance.

Best regards,

tiva_theme

Hi there,

I’d like to apply for Demo3 (shoes theme) on my website but can’t find this main page. Could you please let me know where it is?

Thank you

Hi Teamgy,

Many thanks for your purchase our product.Sorry for late reply due to weekends. => To fix this error, can you kindly help us to create a ticket at this link https://cmsmart.net/your-profile/user_list_ticket & provide us your site info (admin, FTP and Cpanel) so that our support team can follow up and assist you on this issue. Regards,

Tiva Theme

Hello, do you have a video on how to customize the theme? Thank you.

Hi tadimages,

Many thanks for your contact.

Have you tried to raise our support ticket before? If not yet, please submit it by following this link: http://cmsmart.net/your-profile/user_list_ticket

After that you can describe your issues more details and then our support team can check and help you out of the issue better.

Best regards,

tiva_theme

Hi How can I import the Demo Content from the MINIMAL HOMEPAGE Demo?

Thank you

Hi therefore_,

Many thanks for your contact.

Have you tried to raise our support ticket before? If not yet, please submit it by following this link: http://cmsmart.net/your-profile/user_list_ticket

After that you can describe your issues more details and then our support team can check and help you out of the issue better.

Best regards,

tiva_theme

Hi all, You could update the theme? Woocommerce reports incompatibility with current version.

Hi. Could you give us the Admin and FTP to email tivatheme@gmail.com ? We will help you to fix it.

I want to purchase your theme, but it says that

“There has been an error processing your request Exception printing is disabled by default for security reasons. Error log record number: 1140823384944”

How can I fix it? Does your theme scara fit with wordpress?

You mean you got this error when purchased the product ? This problem belong to the Envato market. You can contact the Envato support to solve the problem.

Yes, the Scara theme fit with Wordpress.

I did’t find the fitness homepage on this WooCommerce Theme. Is it included in it? After I purchase it, can I use the same homepage?

Hi. There is not fitness homepage on the current version of Scara now. There are 8 homepages as our demo.

Hi,

We’d like to include a link in the footer copyright, how could we do it?

Many thanks in advance and regards.

Yes, we can help you. Could you give us the Admin and FTP to email tivatheme@gmail.com to check ?

Email sent, many thanks.

We have got it and answered you.

Hi Sir,

Nice theme,congrats. We have selected Homepage 3 as default but it still shows the navigation from Homepage 1, how do we change this?

Many thanks and regards.

Hi. Could you give us the Admin to tivatheme@gmail.com ? We will check it.

Hi guys, is there a visual composer included in this theme?

Hi. There is not a VC included in this theme. Thanks for your attention.

Hello. I have a problem because I am trying to duplicate the Home 1 parallax item on my site and there is nowhere to add the background picture? Its just staying blank. How do I set this up?

Hi. You can set it on the tab [Design] of Row property : https://gyazo.com/d94ecc73b0cdb9d38660da9b8765a0a0

yes, but it still stays blank. Only on layout 1, home 1 I get a small centered image – but that’s still wrong. I checked the css and there is no img class added with a link at all (safari) – I have screenshots if we can switch to email

oh yeah… the ROW’s property….

stuff i need to finish

The touch of the buttons (view cart and checkout) in cellular mode is very difficult to click. Apparently does not recognize the touch of the cell phone well. (very high)  

Fix the display of the ON SALE page for products marked as reduced. (see page created https://yanier.com.do/shop/on-sale/) (high)  

The filters of the products do not work for the page in English. (redirects to a different page). The shop page in English is https://yanier.com.do/en/shop/, and the product filter redirects to: https://yanier.com.do/en-shop/ so it does not show any information when one tries to use the filters. (medium)  

Change the homepage URL in English. From: https://yanier.com.do/homepage-2-fashion-en/ A: https://yanier.com.do/homepage-en/ (low)  

The pages of My account and Wishlist (from the header bar) do not recognize the language used (the translation). (low)  

The photos of the products and the photo of the header do not load for the woocommerce emails. (high)  

The emails from the Yanier domain arrive in the spam tray. (medium)

Hi,

1, The touch of the buttons (view cart and checkout) in cellular mode is very difficult to click. Apparently does not recognize the touch of the cell phone well. (very high) -> Could you give us the FTP to email tivatheme@gmail.com ? We will fix it.

2. Fix the display of the ON SALE page for products marked as reduced. (see page created https://yanier.com.do/shop/on-sale/) (high) -> We see that the structure of this page is very strange. It seem be not on our theme. How do you create this page?

3. The filters of the products do not work for the page in English. (redirects to a different page). The shop page in English is https://yanier.com.do/en/shop/, and the product filter redirects to: https://yanier.com.do/en-shop/ so it does not show any information when one tries to use the filters. (medium) -> Have you tested it with Tweenty Sixteen?

4. Change the homepage URL in English. From: https://yanier.com.do/homepage-2-fashion-en/ A: https://yanier.com.do/homepage-en/ (low) -> It is the config on the website, not related to theme.

5. The pages of My account and Wishlist (from the header bar) do not recognize the language used (the translation). (low) -> The text on file wp-content/themes/scara/woocommerce/wishlist.php

6. The photos of the products and the photo of the header do not load for the woocommerce emails. (high) -> This problem not related to the theme.

7. The emails from the Yanier domain arrive in the spam tray. (medium) -> This problem not related to the theme.

Hi, Will I have issues if I use WooCommerce? Are you planning to update your theme to be compatible with the latest versions of WooCommerce and WP?

I just purchase Scara theme, but I'm receiving some message about compatibility with some plugins like this "Your theme (Scara) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce."

Hi. Yes, you may get problem if update WooCommerce. We have not enough resource now, so we have not plan to update the theme.

I’m getting an error that says “Warning: sprintf(): Too few arguments in”, when I install the plugins of the Theme.

Hi. Could you give us the URL to check ? (if the error appear on admin, you can give us the admin account to email tivatheme@gmail.com).

hi team i have this pop-up sing about WooCommerce template files, in my wordpress dashboard : “Your theme (Scara) contains non-updated copies of some WooCommerce template files. These files must be changed to be compatible with the current version of WooCommerce. You can see what files have been affected on the system’s status page. In case of doubt, consult with the author of the topic.”

regarding this i have some issues to fill the product area, i wan to talk about after the “WooCommerce template files”update.

Im doing final test to launch the store, please i really appreciate full assistance.

Best Regards Norberto Aquino

- As we said above, your problem not related to the theme. It happen on admin, you can’t upload image for product. So it because of the core of your website. You can test by switching theme to default WP theme (Tweenty Sixteen).

- The updating theme is not compulsive task for author. We have many work. So we can only update when we have enough resouce and time.

i sent you more then 6 o 7 above erros that you theme have … Errors___ Hi team, i’m almos finishing with this project, i will need assistance with:

1- products thumbnails doesn’t work properly, when you click it send you to 404 page. it looks like broken links.

2- i need to translate woo commers pages, like: checkout, Cart, My account and Shop.

3- in products page i need to gtranslate “recommended and related ítems” for: Recommneded = Recomendado …. Related Items = Articulos relacionados

4- there is a problem with the translation and the stock: When you buy an article in spanish(last one), if some one buy the same product in english, the store deosn’t show no more in stock. Can you check that please?

5 search results are displayed with some sidebars, how i edit those sidebars?

We remember that we have supported you about the translation via email. The translation is not error. You need study how to translate text for Woocommerce here: https://docs.woocommerce.com/document/woocommerce-localization/

1- Have you tested with the default WP theme(Tweenty Sixteen). With each problem, please test with Tweenty Sixteen (switch your theme to Tweenty Sixteen). If the problem not happen with the default WP theme, it means our theme (scara) has problem. In this case, could you give us the Admin and FTP to email tivatheme@gmail.com. We will check and fix it.

4- This problem is not related to the theme (it belong to Woocommerce). You can test by switching to Tweenty Sixteen theme.

5- To change the layout of search page, you need modify file wp-content/themes/scara/search.php

Hi – the demo data install absolutely does NOT work. I just have a broken, useless site.

Could you give us your admin to email tivatheme@gmail.com ? We will help you to install the demo data.

also my tiva video widget on the about us page does not work.

It because the config of your server (Refused to display in a frame because it set ‘X-Frame-Options’). https://gyazo.com/7ba6db6cc3925a2c741367f82ecaf32e. You can try to replace the link https://www.youtube.com/watch?v=8aGyhiPA8hU with https://www.youtube.com/embed/8aGyhiPA8hU

i have done that and still nothing

It work now. You only need set the background for the row which contain widget, after that, you will see the play button to play video. (https://gyazo.com/d9dc48173c802918e464454af9675f94 )

hey there ; i am having a problem… for some reason there is a slider missing on all pages except the homepage. how can i resolve this? take a look….www.neema.online

You can use the FTP. You need ask your webmaster for info to access your website source code.

i got it done, but how do i do the same for all the woocom shop pages?

Please remove it on these files:
- wp-content/themes/scara/404.php
- wp-content/themes/scara/archive.php
- wp-content/themes/scara/index.php
- wp-content/themes/scara/page.php
- wp-content/themes/scara/search.php
- wp-content/themes/scara/single.php
- wp-content/themes/scara/woocommerce/wishlist.php
- wp-content/themes/scara/woocommerce.php

Salut!!!

My name is Andrew. I bought your Scara theme. And it’s a cool thing. But I have questions. 1. when I add the product, the program creates an address for it (http://www.spbastard.com/product/name of the product). But I do not have a product page. There are pages: tee, hoodie, blog … but no product.

Need help!))

Sorry, we don’t understand your question. You means you don’t have the menu to link to product detail page? To add this menu, on admin: Appearance -> Menus -> Products -> Choose product detail -> Add to menu (https://gyazo.com/d616d5e0c7cdf55c3e72a2f7b0caf0b8 )

by
by
by
by
by
by

Tell us what you think!

We'd like to ask you a few questions to help improve ThemeForest.

Sure, take me to the survey