Great work, GLWS
Wow! Great work..
Awesome, Looks great, GLWS
Thx for the good Job !
I just have a question, how can i put html in the Main Description of SP Simple Portfolio Item ?
Please open a support ticket at http://createdbycocoon.com/support and we will help you out.
Love this template!!!
Just wondering is it possible to create a full screen slider on this template? So the menu will be on the left, and the full screen slider will be on the right. Thanks!
Hi, yes this is definitely possible with some custom modifications. We can always make any customizations for you for a small fee if needed. Hope this helps.
Submitted a support ticket on 18-03-2017. No answer, no response at all. I paid for a template WITH support. I understand that someone can be busy and that I’m probably not the only one needing support but this is frustrating and very unprofessional.
Hi there, we are so sorry that this has happened! It is possible that the ticket has become incorrectly assigned in our system and unchecked. Please let us know your Ticket ID number here and we will have one of our team look into it immediately. Please accept our apologies, we hope to have your issue resolved soon.
–Your Cocoon Team
I also submitted a ticket about a week ago – no answer until today. I really have to finish my website now. Please look for TICKET ID 798 in your system and get back to me. Unfortunately I’m not able to access the ticket anymore.
Hi, we’ll get on this ticket today, within the next 24 hours. Thanks for your patience!
I can not recommend this team…they are no reaction to severals tickets on his page, Facebook chat, or e-mail…..YOU ARE LOST IN SPACE
Hello, we’re sorry to hear this. Please could you let us know your Ticket ID here so I can forward this to our support team to expedite your ticket for an immediate response? Thanks and kind regards.
to be honest….you have no overview about your pending tickets?
Hi home306, please check your ticket for our latest response today. We have raised your ticket to high level priority. Thank you.
Hello.. the link to masonry-gallery looks the same, is there an example that the images have not the same height and width
Hi, we provide a Standard, Masonry, and Grid gallery layout. Thanks.
Will this topic work for Joomla version 3.8.1?
Last update may 2016? 49$?
hi please when i upload the scarsdale.zip
this message appear
JInstaller: :Install: File does not exist /home/bakrmuja/public_html/tmp/install_5b36a3fb79631/scarsdale/features/
Template Install: Could not copy files from the files source.
Error installing template
can you help me please ??
Hi Same Problem as hsbaghdad, is this compatible with Joomla! 3.8.11?
BIG Problems, with this Template, don’t buy it, wenn you make Update -> 3.6, Helix Framework dosn’t work, same for SP Simple Portfolio, the Problem ist that you can use this Template, but without this 2 Modules/Plugins, in this case is this template not usefull.
Hi there… is this template still up-to-date? Can see last update was in 2016.
And is it possible to make the PHOTO GRID on the frontpage more than once? I mean, when clicking on a photo – instead of activating a article – it goes to another PHTOT GRID with new options? Thanks…
Yes the template is still supported. We will release a new update for it very shortly too. It’s possible to create multiple galleries yes, all you have to do is use the PageBuilder included, and create as many pages as you like, adding a portfolio to each of them.
Thank you. Is there a date for the update of the template. Only thing I’m waiting for
Coming later today We’ll let you know!
The updated version of Scarsdale is all ready for you. Scarsdale has been updated with full support for the latest version of Joomla 3 and utilizes the most up-to-date version of SPPageBuilder.
If you have any questions please don’t hesitate to let us know!
Your Cocoon Team
Hi Cocoon Team… Can’t get the quick install to work. Everything works fine until install. The install bar goes somewhere around 20% and then goes back to OVERVIEW. If I press install again, same thing. Tried another joomla template of mine – works fine. Tried uploading several times. Same problem.
Same problem if I choose one of the other sample data…
Please try clearing your browser cache and cookies and then try the Quickstart Install again. If you are still having problems, please make sure that all the files transferred correctly from the “files” folder to your server.
If the problem continues then please create a ticket here https://createdbycocoon.com/support – and please include temporary FTP details so that we can check this for you.
Hi, a week without answer to my ticket. Scarsdale comes with old versions of everything including framework, SP Page Builder and other extensions. Moreover the template is done in a way that you cannot modify layout without changing the php files. I’ve tried it from many sides but I can’t it. So I would kindly request a refund. Regards.
Hi there, could you kindly provide us with your Ticket ID so that we can investigate this for you? Thanks,
Your Cocoon Team
Ticket #2176 but it is too late. It is not possible to wait so long when developing a website. I completely removed Scarsdale template and I think it would be fair and honest to refund me.
Please shoot us an email at firstname.lastname@example.org – thank you
I did sent you an email on Feb 24th. No answer.
Hi freestef, please can you email us again at email@example.com – kindly reference the Ticket # on our site, and the Purchase Code that you received when you acquired the item.
We’ll be looking out for your email. Thanks so much!
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